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Hayward Recent Questions, Troubleshooting Help & Support

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The rinse setting on my Hayward sand filter does not work,almost like it’s plugged up.Any ideas?

the rinse setting only cleans out the dirty water in freeboard and pushes sand to pack it. just about impossible for it to not work. if there is water coming out the discharge, you are golden.
7/26/2019 9:50:02 PM • Hayward Pool &... • Answered on Jul 26, 2019
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Hayward aqua pod error message check system no cell power 2

there is a relay on the back of the main circuit board that has separated from the circuit. you can resolder this relay quite easily by removing the board. DANGER: be sure to cut the power to the control box at the main breaker. turning off the breakers in the hayward box will NOT eliminate the power
7/26/2019 9:45:36 PM • Hayward Pool &... • Answered on Jul 26, 2019
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HAYWARD Aqua Rite impossible do diagnostic

i find the aqua rite systems to be very helpful in diagnosing problems. if you can describe the problem you are having, i may be able to help
7/26/2019 9:42:43 PM • Hayward Pool &... • Answered on Jul 26, 2019
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Hello, I have a Hayward pool heater Sum heat S3, there is water leaking at the point at which the copper pipe enters the PVC water pipe, does this mean the refrigerant has leaked as well? Thanks

As far as I know, refrigerant is not used in the heating of pools and spas. Sounds like it is just a connection leak and can be fixed by redoing the joint connection.
7/25/2019 2:18:51 AM • Hayward Pool &... • Answered on Jul 25, 2019
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My hayward pool pump won't prime,filler the strainer up with water runs fine for a few seconds then the water is sucked in and won't pump

Check to make sure that there is enough water in the pool and that the weir door in the skimmer box isn't jammed in the upright position
7/16/2019 8:30:45 AM • Hayward Pool &... • Answered on Jul 16, 2019
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I have a Hayward h100id pool heater will Lite and run for about 20 seconds then go off the fan continues running. But no Flame put new igniter in same problem

As JerryFin mentioned, there are cracks in the solder on the circuit board edge connector that cause the unit to stop heating randomly. All you need to do is pull the board and re-flow the solder. cracks in solder-1-u4sqn5xicldc4uqfsahcb5tp-4-0.jpg edge connector-u4sqn5xicldc4uqfsahcb5tp-4-2.jpg cracks in solder-1-u4sqn5xicldc4uqfsahcb5tp-4-0.jpg
7/14/2019 1:59:56 AM • Hayward Pool &... • Answered on Jul 14, 2019
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Our Hayward heater fired up perfectly this season ,weeks the heater is on Service with an SF code. Should we automatically purchase a new thermistor, and can we replace ourselves?

The sensor is easy to replace with Phillips screw driver and adjustable wrench or wrench set.
7/6/2019 3:38:08 AM • Hayward Pool &... • Answered on Jul 06, 2019
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I have an Hayward Ecostar sp3400vsp motor and a Hayward Omnilogic I'm trying to get working with it. Currently I have an input voltage too low warning on the Ecostar also Com Buss: Offline.

The pump is not communicating with the control system. Check the comm wire and make sure it is intact and not chewed/worn/damaged.
7/6/2019 3:32:38 AM • Hayward Pool &... • Answered on Jul 06, 2019
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2answers

The water will barley come out of the backwash when turned to back wash on Hayward sand filter

The first hint i would suggest is only turn selector in clockwise direction always. not to insult but you must have pump off during selectiong. Now, The ball valve sounds like it is out of alignment. because of wear, from going back and forth not rotational. you can check for alignment by checking to see if you have any flow coming out return nozzle into pool. There should be none during backwash. pressing the handle down unlocks rotation, so if you are handy remove selector from top of filter, then check motion as you move selector. I have used o ring lubricant to lube parts in selector. BEFORE DISSEMBLING NOTE POSITIONS OF BALL Inspect how the push down to rotate function. If lubing is no help creating smooth rotation you may need to replace assembly.
7/6/2019 3:31:40 AM • Hayward Pool &... • Answered on Jul 06, 2019
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Hayward H Series Natural Gas Swimming Pool Heater repair manual

Contact the manufacturer or a dealer
6/9/2019 10:01:15 PM • Hayward Pool &... • Answered on Jun 09, 2019
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Bd error code on hayward 400 pool heater

heater shows power, I had to replace three mother board according to tec. Still no sign of egniting. All it does is shows code of bd? what is that? do i need to reset something. help prices are killing me.
6/4/2019 8:34:18 PM • Hayward H-series... • Answered on Jun 04, 2019
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I have a Hayward model h350fdn pool heater. The service light is on and an error indicator ce. I have powered off the unit and checked for lose wires. The inside of the heater unit is dry.

CE error code on Hayward pool heater. CE= Communication Error between Control Module. and Display Interface Assembly
5/21/2019 12:59:17 AM • Hayward Pool &... • Answered on May 21, 2019
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4answers

My Hayward Colorlogic pool light is flashing like a strobe light.

That particular swimming pool light has a power-cycle feature that allows you to change the way your light illuminates your pool simply by turning it off and on. A strobe like effect is one of these power cycles. To change it, simply turn the switch off and then turn it back on within 10 seconds. It should reset to another cycle. It is is left off over 60 seconds, it resets to the first cycle, which could be the strobe. If cycling doesn't solve the problem, your bulb has probably malfunctioned and you are going to have to have a repair tech service it.
5/7/2019 11:11:02 PM • Hayward 12v LED... • Answered on May 07, 2019
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Hayward sum xl140 heat pump heater f5 code what does the code signify

It means it time for a new one
4/12/2019 12:52:30 AM • Hayward Pool &... • Answered on Apr 12, 2019
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My hayward viper 5500 floats to the top of water.

There is air trapped in the unit. Hold it under water and rotate it over and over
2/26/2019 7:19:28 PM • Hayward Pool &... • Answered on Feb 26, 2019
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How to replace the screen on a Hayward S244T sand filter drain?

Check your manual
2/26/2019 7:13:46 PM • Hayward Pool &... • Answered on Feb 26, 2019
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