Hasbro Toys - Recent Questions, Troubleshooting & Support

When you are finished playing with I-DOG, press and hold down the Nose Button for 5 seconds to turn it OFF. I-DOG will play an LED animation and sound to signal that it's going to sleep.

Hasbro Toys | Answered on Dec 30, 2020

Hasbro doesn't even have FurReal ponies on their site anymore and emails don't get answered. I would call Hasbro directly from the following link and ask about the battery compartment.


Good luck :)

Hasbro Furreal... | Answered on Dec 23, 2020

Contact Hasbro directly to inquire.

Hasbro Toys | Answered on Dec 14, 2020

You must remove the back cockpit from the body of the turbo tank then the battery compartment is exposed and looks like a doorway with a screw on the top. Unscrew that and the batteries are there -3 AA’s.

Hasbro Star Wars... | Answered on Jul 12, 2020

Hi there, it doesn't seem as if there's any manuals or instructions for fixing anything with this toy. I looked on the Hasbro website, and it seems you can do a live chat with them between these hours:

Monday: 08:00 AM - 05:00 PM EDT
Tuesday: 08:00 AM - 05:00 PM EDT
Wednesday: 08:00 AM - 05:00 PM EDT
Thursday: 08:00 AM - 05:00 PM EDT
Friday: 08:00 AM - 12:30 PM EDT

I've included the customer service website as a link. Good luck!

Hasbro Toys | Answered on Apr 18, 2020

hola tengo el mismo problema que tu, cual es la solucion?
Te escribo desde Spain, mi correo [email protected]

Hasbro Star Wars... | Answered on Jul 09, 2019

I have the same problem after I read your comment I open mine and the prob was that the diaphragm off the speaker had popped out like if it was inside out so I touched it with my finger it went back into place and the sound was back . if you are very careful when you open the toy you can do it.

Hasbro Parker... | Answered on Apr 29, 2019

You can hear the sounds but cannot see any display

Hasbro Monopoly... | Answered on Jan 10, 2019

How do you change batteries in the Chuck and friends talking dump truck.

Hasbro Playskool... | Answered on Dec 12, 2018

Contact Hasbro Customer Service Hasbro (all other Hasbro products) 800-255-5516 and ask for the part number. It's unlikely they will have the part. But if you can get the part number, you can search for it. It's possible you can find it online, it's a simple rectangular box that holds 6 D cell batteries with a slide lever ON/OFF switch.

Hasbro Fur Real... | Answered on Oct 01, 2018

good luck, me too and they stopped making parts :-(

Hasbro Furreal... | Answered on Sep 28, 2018

You can arrange a chocolate cake for kids.Kids like it so much.I think this food is the best food for kids.Try to know more then try it http://birthdayplanet.net/parties.Here have many idea about kids birthday party.

Hasbro Playskool... | Answered on Jul 25, 2018

Finally I found the instructions for assembly of the halter.....here is the link

Hasbro Fur Real... | Answered on Jul 08, 2018

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