GoPro Recent Questions, Troubleshooting Help & Support

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My goPro hero HD is

Find a solution, you can have a try: 1. SD Card out 2. Battery out wait 10 seconds 3. Battery in wait 1 minute (this extra time was the key to getting this sequence to work for me) 4. Power up take a photo, power down (you have about a three second window before it goes into Tel mode) 5. Wait 1 min 6. Power up (NB still no SD card) At this point camera appears to be working stays in normal mode with --- displayed because no SD card is inserted. Also interestingly plugging a video output cable into HDTV output socket makes camera go to Tel mode AND when you unplug it camera goes back to normal. However plugging the SD card sends camera into Tel mode permanently. On the plus side this 1-6 sequence was repeatable and worked every time. From this point I tried many combination's of video cables, SD cards, formatted, erased waiting....then came the USB cable! 7. Connect USB cable to computer (NB still no SD card installed) 8. Insert SD (Computer should detect card and any photos taken should be viewable) 9. "Eject" Camera from Computer USB 10. Disconnect camera from USB (should power down by itself) 11. Power up Camera, Woohoo! it works again! BTW, if you don't know how to connect GoPro to TV, you guys can check the following guide for help. Guide: How to Connect GoPro to TV
7/14/2022 2:16:02 AM • GoPro Digital... • Answered on Jul 14, 2022
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Gopro hero camera plugged into mac doesn't show up

make sure the camera is turned on after plugging it into a mac... worked for me
7/13/2022 2:48:40 AM • GoPro Digital... • Answered on Jul 13, 2022
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How do I delete all the video from my SG card in my GoPro Hero3 camera?

Hello there, As the manual says. Presuming you connected PC to camera with USB cable. All the content on the camera is seen as a disk drive by the Computer. When you downloaded the photos, From the Computer you must have clicked on them. All you do is right click and delete on the ones you want to erase just like you would with any other file. The SD card is just another STORAGE device and can be written to or read by both computer and camera. Nothing clever.
7/13/2022 2:37:57 AM • GoPro HD HERO3:... • Answered on Jul 13, 2022
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I've up loaded my gopro

the films are saved in mpg4 format so you will need a viewer that can handle that codec a free one such as quicktime from apple would be a good choice.down load the player free, ensure you download a version realtive to the operating system you have installed on your machine.http://www.apple.com/quicktime/download/I hope this was useful.
3/8/2022 3:24:44 AM • GoPro Digital... • Answered on Mar 08, 2022
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How do I view shot video on the Gopro?

If you want to watch your shot video directly on your camera there is only one solution:You need to purchase a GoPro LCD BacPac Display --> http://goo.gl/K4eUABest regards
6/7/2021 7:29:02 AM • GoPro HD Hero... • Answered on Jun 07, 2021
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I have videoed my holiday on my Go Pro 3 hero black, I can view the video on the Go Pro rear screen but when I connect the camera to my Laptop it shows the individual videos only as sound .. no visual

thats a weird one, here is my best guess. The formatting of the card is not comparable with your computer. so if your men card is fat32 and you try to read on a mac computer for example. can you try it with another computer. Do you know if your card is ntsf formmat
5/27/2021 5:44:09 AM • GoPro Digital... • Answered on May 27, 2021
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Hello I have a GoPro 6 and I can’t get it to power up. I have tried four different batteries and I have no power! any advice would help

Follow these instructions to get the GoPro6 to power on again: Disconnect the camera from any external power source and remove SD card. Remove and reinsert battery. ... If there's still no response, attempt to reset camera by pressing and holding the Mode Button for 8-10 seconds.
12/3/2020 3:19:01 PM • GoPro Cameras • Answered on Dec 03, 2020
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GoPro HD 960. The camera

Hi I found this:- Record up to 2.5 hours on a single charge and up to 9 hours total on a 32GB SD card (not included). Can you try another card, is the card correctly formatted is it a duff card. Look up the user guide and that should help. David
12/26/2017 4:19:27 PM • GoPro HD Hero... • Answered on Dec 26, 2017
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I cant take the pictures off of my gopro

Just use a USB card reader attached to your computer.
9/2/2017 1:00:55 PM • GoPro HERO 2... • Answered on Sep 02, 2017
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GoPro Recovery- Recover Deleted GoPro Video Files

GoPro is a series of action camera for outdoor activities, including Hero camera and Karma Drone. But the files in GoPro may be lost because you delete them or format the built-in storage card by mistake. How to recover deleted GoPro files is still little known. You can try some GoPro recovery software first. To avoid things in vain, I would recommend that you use RePicvid Photo Recovery to recover deleted GoPro videos. RePicvid GoPro Recovery Software is a versatile tool to recover deleted, formatted and lost files from GoPro camera, along with memory card. Supported model: GoPro Hero 2/3/4/5, GoPro Karma Drone, GoPro Omni, etc. How to Recover Deleted GoPro Video Files with GoPro Recovery Software Step 1. Connect GoPro to Computer You can choose to connect the GoPro camera to computer with an USB cable, and make sure it displays as a separate disk on your computer. If not, just remove the microSD card and connect it to computer with a card reader.
connect-gopro-to-computer-wt4bg1dn2shk0mgepns20f0u-4-0.jpg Step 2. Scan GoPro Camera for Deleted Files
Run the GoPro recovery software and select the type of files to be restored. Then click the disk where the GoPro camera or SD card is. Next, start scanning the destination disk and find as many files as possible. You can preview the deleted videos after the scan.
scan-gopro-for-lost-files-wt4bg1dn2shk0mgepns20f0u-4-2.jpg Step 3. Recover Deleted GoPro Photo and Video Files
Select the deleted files you want to restore and click "Recover" to choose a storage folder. And the software will begin to recover the selected video files from your GoPro camera.
preview-and-recover-lost-gopro-video-files-wt4bg1dn2shk0mgepns20f0u-4-5.jpg Note:
1. Before conducting GoPro recovery, you'd better not shoot with your GoPro camera. Although many software claims to be able to recover overwritten files, it depends on the situation. 2. Download the oftware to computer before connecting GoPro to it. Prevent any active processes from writing to the disk. 3. Save the recovered GoPro files to any folder other than target disk.
on Aug 29, 2017 • GoPro Cameras
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Can not post a mp4 video shot on a go pro camera, then saved to a flash drive, on facebook.

these are the formats for facebook
  • H.264 video with AAC audio in MOV or MP4 format
  • An aspect ratio no larger than 1280px wide and divisible by 16px
  • A frame rate at, or below, 30fps
  • Stereo audio with a sample rate of 44,100hz
they have to be in these formats, any larger and they will not load.
5/24/2017 12:50:44 AM • GoPro Cameras • Answered on May 24, 2017
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