Geneve Watches - Recent Questions, Troubleshooting & Support

sorry but we know of no way to find backs for watches here

Geneve Watches | Answered on Jan 11, 2018

In some watches it is necessary to turn the crown wheel (usually anticlockwise) before pulling it out. (This is to give added water resistance).

Try turning it left before pulling.

Geneve 14K Solid... | Answered on Jan 06, 2012

your watch module has to be cleaned that's why it stucks.

Geneve Solid 14K... | Answered on Aug 02, 2011


This is an expensive watch, it worth $4500 to $6000.

Geneve Solid 14k... | Answered on Apr 13, 2011

mcdevito75 here, Battery usually lasts 1 year and longer, even if you did change the battery yourself now, you"d forget for a year or even longer next time battery needeed to be changed, I know I did. Add to this you can easily destroy your watch with in-correct handleing. BEST BET, look for a small watch repair shop in your area for this battery change $10--$15.00 and peace of mind.

Geneve 14K Gold... | Answered on Oct 26, 2010

you should just contact the company directly

Geneva Watch Group
1407 Broadway
Suite 400
New York, NY 10018
Phone: 1-888-GWG-TIME begin_of_the_skype_highlighting 1-888-GWG-TIME

(888-494-8463 begin_of_the_skype_highlighting 888-494-8463 end_of_the_skype_highlighting)
Fax: 212-221-9414

or go to this link

They are the company that makes the watches. They can help you give you some address you might be able to mail or take your watch 2. good luck and best wishes.

Geneve Watches | Answered on Sep 22, 2010

Thank you for contacting FixYa.
First of all, unless it is stamped or it is in the manual, I cant tell you what size battery, nor can a watchmaker unless they take measurements of the watch area.
You have a nice watch. My BEST advice is to take to an authorized Geneve watch dealer or to send direct to them (contact them first).

Best regards. Jewel

Geneve 14k Gold... | Answered on Sep 21, 2010

mcdevito75 Here, Best Bet is to look for a small watch repair shop in your area for this battery change.

Geneve Strap... | Answered on Sep 01, 2010
You can send it via instructions given above, or take to a local jeweler. They will be able to pull out the old battery to see what it takes. Usually is less then $15 to have someone else remove and replace.

Geneve Euro 14K... | Answered on Jul 26, 2010

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