GE Home Security - Recent Questions, Troubleshooting & Support

The short answer is eBay. your best bet is to buy a set. 1 contact, 1 magnet. For example

GE Security... | Answered on Dec 15, 2019

All wireless security motions have a 3 min delay built into them. This means that whether the alarm is set or not when the motion detector picks up motion it shuts down for 3 min and will not pick up motion. This is done to conserve battery power. So I always advise customers to arm the system and stay away from the motion for 3 min total. example: 60 sec to arm system + 2min wait time. then try to trigger motion. If this does not help and assuming batteries are good, you'll need to replace motion. Good luck. This may help

GE Home Security | Answered on Dec 15, 2019

I would start by power cycling your system. Remove the battery & power. After waiting 10 minutes or so reconnect the battery and then power. Other than that you need to be a bit more specific with your issues.

GE Home Security | Answered on May 03, 2019

Everyone: If you are not going to answer the question DON’T POST. The question is not how to install a new battery. The question is not how to reset the system. original poster knows the battery is low. They know that pressing status tells them the problem. They know pressing disarm stops the beeping alarm for only 4 hours. The problem is it takes DAYS to get a replacement battery because only found through mail order. The unit runs on AC. So how do we get it to stop being annoying short of killing the AC, and pulling the battery -which is not logical to have to disarm for days just to get the darn thing to stop being annoying.

How to keep protecting my house, using the available AC power, without annoying alarm beeping during the night and starting its every minute beeping every four hours all day. Totally bad design if no way to shut up a known battery problem.

GE Simon Xt... | Answered on Mar 06, 2019

Try disarming system twice to get the fire zone to reset. If that doesn't work, try to downpower the entire system, including back up battery then re-power the system with the back up battery first.

GE Home Security | Answered on Oct 24, 2018

First of all, here is the direct link to the ONLINE USER'S MANUAL for that model:,com_docman/task,doc_view/gid,67/

To view the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents. You can download this free at WWW.ADOBE.COM if necessary. Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, and then just follow the onscreen instructions to install it.

See page 17 of the ONLINE USER'S MANUAL for detailed instructions on how to reset the unit to default settings. Basically it says:

Push the MENU button, select admin and enter 3477 for the password, then press OK to confirm.
Use the arrow keys to navigate to UTILITIES, then press ENTER.
Then navigate to RESTOREPARA and press ENTER.
Then select OK to confirm and the system will automatically reboot.

Please comment back here to this page if you have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

Thank you very much and good luck.


GE Home Security | Answered on Oct 08, 2018

If memory serves me correct, most of the GE/Truvision etc. DVRs have to be sent back in for the password to be defaulted. I may be incorrect on this, will double check.

GE Security... | Answered on Jul 21, 2018

Try changing batteries in both unit andbutton - a common cause for failure.

GE Home Security | Answered on May 08, 2018

doors and windows are armed with the single press. All devices programmed as "perimeter" will arm. "interior" devices still need a second press of the lock button

GE Simon XT... | Answered on May 04, 2018

The TVR 30 is shipped with one predefined user for the system administrator and
seven predefined standard users. The default system administrator logon uses admin
as the account name with a default password of 1234. You can modify the admin
password but not the admin user name. The seven predefined standard users are
labeled User1 to User7 with a default password of 4321 and level 4 access. The
administrator can customize the seven standard users and define their privileges.
Use the Users screen (shown in Figure 20 below) to manage users.
Note: When accessing the main menu for the first time, the system lets you pick
either an admin user or a regular user (User 4) by default. If you select User 4, enter
the initial default password of 4321.

GE TRUVISION DVR... | Answered on Apr 29, 2018

Double check the alignment of the sensor and magnet, the house may have settled and the alignment may have changed enough to show the fault / set the alarm off. There should be a notch or series of notches on the transmitter, make sure the magnet is centered on that. Also make sure the gap between the two is as small as you get it and still able to operate the windows (both vertically and horizontally). If all that checks out, you could have a tamper switch (GE uses a spring to hold it down) that is not getting fully depressed. or, you may have a bad transmitter. If it is the spring, you may be able to stretch it out a little to ensure good pressure on the tamper switch.

GE Security... | Answered on Apr 09, 2018

you need to get the installer code, then enter programming mode to delete the sensor.

GE Home Security | Answered on Mar 28, 2018

System was made by Ness under contract for FAI



GE Security... | Answered on Mar 05, 2018

They pick up signals from taxis and tow trucks. One some you can change the channels. Unfortunately the problem of 'wireless'.

GE Home Security | Answered on Jan 29, 2018

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