GE Freezers - Recent Questions, Troubleshooting & Support

i need more info to determine the issue here. 1 what is the temp its achieving when it cycles off? Have you checked your condensing coil for dust and cleaned it with a vacuum?

GE 16.7 cu. ft.... | Answered on Apr 12, 2019

Yes, use silicon lubricant.

GE 5 cu. ft. /... | Answered on Oct 16, 2018

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GE Freezers | Answered on Jan 02, 2018

without getting all technical, look for the condenser coil and be sure it is clean. Some are under the refrigerator and can be accessed by removing a "kick plate." Some are under and in the back and can be accessed by removing a cover with a few screws. Some units have a small fan that moves air over the condenser coil. Look for it and see if it is running. And then there are some that have coils that run up the rear of the unit and when it is pushed back against the wall, the air can not circulate and can cause this issue. This is the simple first step to do before getting a service tech involved.

GE 20.3 cu. ft.... | Answered on Dec 16, 2017

The 6 or7 may be a setting number or a degree readout, which is a little on the warm side, should be around a -10 to-15.
Consult your users manual for details ,.Does not sound like an emergency, but keep monitoring it'

This site may be of help.

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GE Freezers | Answered on Dec 15, 2017

It sounds like this is a a non DIY issue. there is really not much you personally can do.
Contact an authorized servicer fir best results

Good luck!

I’m happy to assist further over the phone at

GE Freezers | Answered on Dec 15, 2017

Check condenser fan to see if it's working. It's the fan next to compressor

GE 20.3 cu. ft.... | Answered on Nov 20, 2017

Gaskets can cause this, along with internal fans getting bad or iced over. Other answers might indicate a leak of freon.

GE Freezers | Answered on Sep 29, 2017

the users manual does not cover this particular issue as to the temperature swing. I have seen some thermostats that are the "constant on" type that you are describing. No way of telling from the vague manual. As long as you are not storing ice cream for a long period of time, 0 degrees is usually fine for most home applications. Sorry I can not give you more info.

GE Freezers | Answered on Aug 11, 2017

I would contact the manufacturer first. Home Depot is usually no help.

GE Freezer... | Answered on Jun 26, 2017

Try placing two or three jugs of water in the freezer and wait 36 hrs. before opening.. If the water is frozen solid you have no problems.. if its not frozen, the call a service tech..

GE 16.7 cu. ft.... | Answered on Jun 25, 2017

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