Gateway MX - Recent Questions, Troubleshooting & Support

Hi,
Well, it obviously isn't getting power enough to boot. Take the battery out and use the ac adapter only. If you have the means, determine if the ac adapter is providing the correct voltage.
Also, try re-seating the memory.
Let me know what happens.
Good luck

Hola, tengo el mismo problema. No enciende con el cargador. Solo con la bater?a puesta pero se agot? y ya no prende. El cargador da los 19 v bien

Microsoft does not support XP systems any longer. its been a couple years at least! When they upgrade their servers, browsers, for the web, they don't consider what will happen to PCs with XP any longer. XP can no longer communicate with the new systems on the web anymore. It may conncet but soon most programs will be too advanced for XP to work with it. It would have to be updated through Windows Update program, but MS know longer updates XP programs. They are outdated. you need a new pc and OS which is now, Windows 10 latest version. You can still get pcs with WIndows 7 or 8 but they will be outdated soon too. Good Luck.

no OS stated and is infected, sure. no answers possible ever. buy w7 from Microsoft and load it. "Now when i try to redownload windows" what does that mean, and what windows version. install media it is called now. and comes in only these forms not once stated by you. let me guess, (is fact) it is 13 years old today 2005 made and did have XP on it , the virus magnet from H3LL it is. so is it still stinky rotten XP and you are the last person on earth using XP>? seems so, right? XP also hates SATA chip. HDD SATA ports are dead with the installer, and is tricky F6, mode, floppy drive , to install the working driver, so that is true or the IDE HDD is dead. your hdd is SATA disk I looked it up. and most XP boot media can not see it. only Gate way media works here. buy W7 and install that. is the best cure. in dog years this PC is 91 years old, we retire them that old. all of them. next will be dead LCD back lamps.

6 billion folks with 6 billion PCs, on earth? and like 1/2 with wifi dead, ever wonder why?, WIFI-SUX? use ethernet at home , are you at home ,then any Cat 5 cable works. do so then get the firewire driver you need at Gateway.com google why wifi sucks, read it, its all true the endless way it can fail ever the hood is overloaded NOW, ever go to a hotel and see that. yah. same thing. play with wifi last if ever, and win. really why suffer pain? there is no need to ever. plug the PC ethernet port to your router. wow it works and NO MAGIC or WIFI jamming, etc.

that is simple 1: bad power pack, or main battery is shorted, kick that big battery to the curb and use PC on AC pack forever if you want. 2: shorted things plugged it to the mobo. 3: wrong power pack try one rated near 100watts. 1,2,3 easy as 1,2,3, gateway has no service manuals like HP. or dell has that is why we trash this junk brand. sure cheap but is junk.

Acer Gateway it is, (owned by too) NO OS stated, why in the world post lacking such key fact? my guess , you forgot and not its dead. so reload the OS, or F8 safe mode, load the gateway driver, from gateway.com go there get it and put it on a USB stick then in F8 go to device manager, and click update video chip, there, and pick my driver from my media option , go to usb stick and load your driver. i the internet is dead, now. use F8 Safe mode, with internet, then click driver update on video chip and it updates from MS.com using PnP plug and pry. but again NO OS stated, i can see its XP,vista,w8 for sure but which one? what did PC come with did you upgrade the PC's OS ever. or buy w7 from MS.com and load it. Gateway does not sell old install disc's, no OEM does.

Check your boot settings. In settings. You need to boot from the cd. If you need further help, reach me via phone at https://www.6ya.com/expert/john_3d2ab14f2fbdd36f

hope this helps Solution This option restarts the computer and restores it to the factory installation of Windows using Gateway Recovery Management. Instructions:

• 1. From the Windows Vista default Start menu, click All Programs >Gateway > Gateway Recovery Management
• 2. In the Gateway Recovery Management window, click Restore, and then Restore system to factory default
• 3. In the Confirm Restoration dialog box, select Yes, and then click Start
  • Note: You are prompted to enter your password if a password was set
• 4. In the Confirm Restoration dialog box, click OK
• 5. The computer restarts
• 6. Windows loads files
• 7. The Please wait a moment screen is displayed
• 8. In the Restore from factory default dialog box, click Next
• 9. In the Destination Disk Information dialog box, click Next
• 10. In the Notice dialog box, click OK
• 11. The hard drive partition is created
• 12. The factory default installation is copied to the hard drive
• 13. In the Finished dialog box, click OK
• 14. The Please wait a moment screen is displayed and then the computer restarts
• 15. Windows prepares to start for the first time - this may take a few minutes
• 16. Windows continues setting up the computer
• 17. The computer restarts
• 18. In the Set up Windows screen, click Next
• 19. In the Please read the license terms screen, select 'I accept the license terms' for each item and then click Next.
• 20. In the Choose a user name and picture screen, enter the appropriate information and click Next
• 21. In the Type a computer name and choose a desktop background screen, enter the appropriate information and click Next
• 22. In the Help protect Windows automatically screen, click Use recommended settings
• 23. In the Review your time and date settings screen, select the appropriate settings, and then click Next
• 24. In the Select your computer's current location screen, click the appropriate option
• 25. In the Thank You screen, click Start
• 26. Windows checks the computers performance
  • Depending on your hardware, this process could take up to 15 minutes to complete
• 27. Windows prepares the desktop
• 28. The Gateway Recovery Management is installed
• 29. Installation is complete

If the screen went black but the laptop still turns on most likely the problem is related to the graphics chip but to be sure I would disconnect all the power including the battery, leave the laptop for a few minutes and try again if the screen is still black you will need to repair the graphics chip and if the screen is black but you can still see some text on the LCD than the inverter needs to be replace.

That's extremely slow - although you don't say if it has always performed at this speed or it has recently slow down, I'd first download Malwarebytes and run a full scan - there might be a virus. Run Task Manager, click Performance tab and check CPU, memory and disk usage to see which is the culprit. Two utilities I would also recommend using: Chkdsk and Defragmenter.

Restore Windows 10 Registry from Command Prompt

https://theitbros.com/restore-windows-10-registry-from-backup-or-restore-point/ These instructions should work the same in Windows 7.

This WEB site allows you to translate Englisk to Spanish and Spanish to English -
http://www.freetranslation.com/translate-english-spanish.htm

How to Remove Replace and Install Your Gateway MX series MX6428 Laptop Hard Drive

1. On the bottom of your Gateway MX6428 laptop, find the hard drive door to access the hard drive. 2. Remove the Screws. 3. In this step, you will either need to pry out your Gateway MX6428 hard drive caddy, or simply remove the door. 4. Once the Gateway MX6428 hard drive is removed the laptop, you need to remove the hard drive caddy. There are usually four screws to remove from the caddy. 5. Simply Insert the new hard drive into the caddy. Place the screws back in. Install your new Gateway MX6428 hard drive.

this sounds like your video card and it controls visual functions..have you tried booting direct to the hard drive and bypass the CD? if this does not work looks like its tech time or if you are tech savy and know if your video graphics or GPU is integrated or is separate from the mother board you might be able to get and repair the part yourself...usually they give some indication of getting ready to die when functioning normal screen will fade to white and force you to reboot..this happens on separate GPU systems ...integrated can just wipe out and not reboot..reset your memory sticks as a last ditch effort...If you are uncertain you can look the specs up by googling your model # on any smart phone Good luck GOD BLESS

The jack is soldered to the mo bo. If that is the only thing wrong all you have to do is open up the unit carefully, get access to the mo bo, resolder it and reassemble everything. A real PIA job but do able. Good luck

that will never happen

U sure you can change the cpu on your laptop? Most are soldered in and not upgradeable. Meanwhile, the change you are proposing amounts to next to nothing and is not worth the time,effort, and expense.. If you really want to increase speed you will need a new laptop with faster processor than what you have.

Look for the USB port that can provide more power and use Ccleaner to clean and optimize the computer