Garmin StreetPilot - Recent Questions, Troubleshooting & Support

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Garmin c530

Unfortunately, even if you perform master reset on Garmin GPS unit, it does not reset Garmin Lock security feature, which password-protect most Garmin electronic devices to deter theft. If you forget the PIN or password unlock code to unlock the Garmin unit, the best solution is to bring it to Garmin to get unlocked. “Secure Location” does not unlock a locked Garmin unit either as it’s only a temporary fix as when it’s turn on outside the security location, the device is locked again."

So unfortunately, there is only one option: You have to send your nüvi into the Garmin, who can unlock it. Remember original receipt.
12/20/2021 11:49:29 AM • Garmin... • Answered on Dec 20, 2021
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Street Pilot c330 GPS won't let me input an address.

Click on tool icon on lower right corner. Touch Map icon. Touch
map Info icon in center of screen. Touch City Navigator North America NT v8 icon so that the box is checked. Then click on back until you reach "Where To?" screen. If "Touch City Nav..." box is not checked, then you cannot input state.
10/24/2020 5:35:15 PM • Garmin... • Answered on Oct 24, 2020
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Touch screen won't calibrate on garmin 2720 gps

The touch screen is a 4 wire resistive type made up of several layers. A thin plastic layer, a micro thin metal layer, microdots for insulators, another ultra thin metal layer, and a final plastic layer. All of these layers amount to the thickness of a sheet of paper. This whole stack is bonded to a thin sheet of glass and placed over the actual TFT display.

It's amazing that you can see through all these layers and only lose 20% of the light. What's not so amazing is that those thin metal layers are prone to damage. I've seen several with no apparent damage that didn't work, and several with visible scratches or cuts that worked fine.

I usually start by installing (or reinstalling) v7.2 firmware and then attempt to recalibrate the screen, sometimes that works. Next I would try re-seating the 4 conductor touch screen pigtail in it's ZIF socket nestled between the big white wires on the display assembly. The last resort is to buy a broken 2600 or 2700 series Garmin and salvage the touch screen. You could send it to Garmin for a flat $250, but that makes no sense at all.

If you get another screen (Garmin won't sell you one), Here's how to replace it:
Remove the six screw holding the case together.
Split the cases and pull the patch antenna out of it's slot.
Remove the four silver screws holding the display assembly into the front bezel.
Unhook the small ribbon cable that goes to the infrared receiver under the red lens.
Pull the display assembly out of the front bezel. It won't come all the way out because of cables.
Use a razor to cut the plastic tape holding the touch screen bracket to the TFT display.
Unlatch the 4 conductor ribbon from the ZIF connector nestled between the 2 big white wires.
Use a penknife to unbend the metal tabs keeping the touch screen from coming loose. I usually just do the two by the IR receiver.

When you reassemble, don't get frustrated with the gaskets, they're tricky but it can be done. Tom
6/7/2020 5:25:43 AM • Garmin... • Answered on Jun 07, 2020
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Call 1-8O5-225-669O GPS/GARMIN Update-Install-Download-Fix We are 24 Hour Available Call Now For

To reset the unit, pry off the silver faceplate.
Turn the unit on using the power button on the right side.
Press the reset button that was hidden behind the face plate.
The GPS unit should restart, and display its software version.
Make a note of the software version in case you have to call customer service.
To acquire satellites make sure the GPS has a clear view of the sky.

For Garmin customer service, call 800-800-1020.
You can also go to this link for complete customer service info:
Garmin Customer Service

Good luck, please rate this response favorably.
11/18/2019 10:40:47 AM • Garmin... • Answered on Nov 18, 2019
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Call 1-8O5-225-669O GPS/GARMIN Update-Install-Download-Fix We are 24 Hour Available Call Now For Help Phone Number

Go to Garmin and download and install Garmin Express, Plug your GPS into your PC. The GPS should power on and Garmin Express should identify it and tell you of any updates. This would allow your to install new maps. You did not delete your internal memory, you deleted your internal maps. Moving the maps from internal to external memory cannot be done on your PC and have them work. They have to be installed on the SD card via Garmin Express. https://support.garmin.com/faqSearch/en-US/faq/content/b17m7lCO3R4UKUAt8x67J7
11/17/2019 8:07:06 PM • Garmin... • Answered on Nov 17, 2019
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Call 1-8O5-225-669O GPS/GARMIN Update-Install-Download-Fix We are 24 Hour Available Call Now For Help Phone

If your unit needs servicing, your best bet is to contact Garmin. It is not set up similarly enough to your PC for you to be able to repair it.
11/17/2019 7:31:28 PM • Garmin... • Answered on Nov 17, 2019
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Call 1-8O5-225-669O GPS/GARMIN Update-Install-Download-Fix

Your Garmin 330 came with the North American map installed on it. Canada is included.
11/17/2019 7:16:02 PM • Garmin... • Answered on Nov 17, 2019
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Call 1-8O5-225-669O GPS/GARMIN Update-Install-Download-Fix We are 24 Hour Available Call Now For Help

I fixed my C530 on my own. Garmin support will not give you this solution.
I attached the GPS to the computer with the usb cable. I used the file explorer in windows to view the file system on the GPS. I sorted the files by date. Then I moved the files that had a newer date than the last time the GPS worked, to an backup folder on my computer in case I need to restore the files to the GPS again. I than disconnected the GPS from the computer and restarted the GPS. The GPS works perfect now and doesn't enter the demo mode any longer.
11/17/2019 6:50:55 PM • Garmin... • Answered on Nov 17, 2019
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Call 1-8O5-225-669O GPS/GARMIN Update-Install-Download-Fix We are 24 Hour Available Call Now For Help Call 1-8O5-225-669O

ph# 1-800-800-1020 Us
1-866-429-9296 Canada or 913 397-8200
11/17/2019 6:45:29 PM • Garmin... • Answered on Nov 17, 2019
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Call 1-8O5-225-669O GPS/GARMIN Update-Install-Download-Fix We are 24 Hour Available Call Now For Help Call 1-8O5-225-669O

Use the Garmin web updater?

If there are no updates available and your maps are out of date suggest you buy the new maps like the rest of us :-)
11/17/2019 6:41:47 PM • Garmin... • Answered on Nov 17, 2019
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Call For GPS/GARMIN Update-Install-Download-Fix Call 1-8O5-225-669O We are 24 Hour Available Call Now For Help

Garmin mapping software comes with a security number. You need to contact Garmin and they will give you this number, if you purchased your maps through them or an authorized dealer.
11/17/2019 6:22:20 PM • Garmin... • Answered on Nov 17, 2019
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Y garmin gps will not allow me to use toll

Check in your setup. You may have it set to avoid toll roads.
6/23/2019 6:21:35 PM • Garmin... • Answered on Jun 23, 2019
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Fix a garmin 7200

Ik heb een Garman Street Pilot 7200, een mooi apparaat, onlangs krijg ik na een uur een golvend beeld op het scherm, wat kan het zijn? Is het herstelbaar?
9/9/2018 7:03:58 AM • Garmin... • Answered on Sep 09, 2018
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I can't figure out how to get to Interface Options on my Garmin Streetpilot c340

When you go to the gar in site make sure your GPS is plug in to your comp. You will be ask to e terms the model and serial of your GPS then you will be able to see if there are any updates for the device. If there is the site will want you to download the update to your comp. Then it will tell you not to turn off your GPS most likely it does it all by it self. I have a GPS like yours I updated the map and the voice.
9/2/2018 8:35:38 PM • Garmin... • Answered on Sep 02, 2018
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Navsoon 385

There is gaps in the mapping in all states....a new version of software is due out soon,there has not been an update for quite some time(over 14months I have heard) There is some suggestion that you can update the operating system and then almost all the other brands of mapping will work??? I like Tom Tom myself it has some fantastic features like being able to play the route in demo mode in a fast speed to see where you are going.And putting in an alternative route,selecting streets with one key touch mode etc etc
6/2/2018 8:17:12 AM • Garmin... • Answered on Jun 02, 2018
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Ihave a Garmin 2720 ND Have lifetime map updates.

you possibly could be smart enough to know to contact garmin for help. you may have to send it to them for fixing.
3/8/2018 11:30:51 AM • Garmin... • Answered on Mar 08, 2018
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