Fuji Cameras - Recent Questions, Troubleshooting & Support


Very poor quality pictures; grainy.

This is easily fixed - go into MENU and you will find a picture quality Q. This is designed to go from FINE - Medium - POOR in order to enable you to take more photos on you cameras memory. Install at least a 1gb memory stick into your camera and then choose HIGHEST QUALITY you will now be able to get plenty a photos at the highest quality possible gor the camera with an 8.2 megapixal those photos should be really nice. Have Fun Lancer721
9/26/2021 2:37:43 AM • Fuji Finepix J50... • Answered 3 hours ago

How to set the time and date on the FUJI A 330

hi; look at these picture: fe125ac.gif

9/16/2021 3:37:05 AM • Fuji FinePix... • Answered on Sep 16, 2021

My photos won't download from my iPhone to the Mac

For every (brand) of camera your computer needs an other driver and or program. So even when your Fuji camera works fine with the MAC, and your iPhone is from Apple, you still need a program for the connection between MAC and iPhone. There are also possibilities to upload the pictures in the cloud (you get 5 Gb from Apple for free) but for that you also have to install the iCloud option.
4/8/2021 6:07:19 AM • Fuji FinePix... • Answered on Apr 08, 2021

Recover lost photos from internal memory

Try a picture recovery program. This one has a good reputation.http://www.asoftech.com/apr/
2/18/2021 9:45:51 AM • Fuji FinePix... • Answered on Feb 18, 2021

Can you recover digital photos that were saved on

You may recover photos from camera with asoftech photo recovery which helped me before. You can download trial for freehttp://download.cnet.com/Asoftech-Photo-Recovery/3000-12511_4-10913438.html?part=dl-10913438&subj=dl&tag=buttonPlease be noted that your camera memory should show as a drive letter in your explorer, if not, you need to take out your memory card and connect using a card reader, or plug-in to card reader slot if there's any on your computer.
2/18/2021 9:45:23 AM • Fuji FinePix... • Answered on Feb 18, 2021

My lens is stuck inside and is not cuming out even


The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

7/17/2020 10:50:20 PM • Fuji FinePix S1... • Answered on Jul 17, 2020


The answer is still the same
7/4/2020 12:01:10 PM • Fuji Cameras • Answered on Jul 04, 2020

Focus error

hi i need help with my focus errar
6/21/2020 2:39:51 PM • Fuji Cameras • Answered on Jun 21, 2020

My screen is black

Does the screen work in menu mode or playback? If so then the shutter may be stuck in the closed position. Compact and bridge cameras work on "live view". The picture is live feed from the lens. Obstruction to the sensor (usually the shutter) will prevent live view.
5/19/2020 12:00:16 PM • Fujifilm Finepix... • Answered on May 19, 2020

How to recover deleted photos

Yes. Remove the memory card and connect it to your computer. Then search the internet for a file retrieval software.
5/19/2020 11:21:25 AM • Fuji Finepix... • Answered on May 19, 2020

Sharpening techniques??

I have been using a bit of edge sharpening lately in combination with smaller & smaller amounts of overall USM. I know Thom Hogan's CD for the S2 had his version as a PS Action and there are others that do the same around. I eventually made my own custom action for it. Can be used most effectively to sharpen an image while leaving noisy areas alone.
5/9/2020 8:22:24 AM • Fuji FinePix S3... • Answered on May 09, 2020


I am afraid that there is only a small percentage of luck that your camera isn't destroyed. If it was in the bag with the wine for a long time then the wine certainly went into the camera circuits.
What you can do is take it to an electronics service shop and ask them if they could open it, remove the components and clean them with special solutions to remove the sticky wine.
Hope it works.
3/6/2020 5:44:30 AM • Fuji FinePix... • Answered on Mar 06, 2020

Video playback problems on pc

Jerky play back on a PC is determined by a few things. Video card memory, RAM, CPU processor speed, and *codec*. VLC has it's own codec so does not rely on the ones supplied by Windows. If even VLC is playing it back choppy, try lowering the video resolution. It may be too high for the video card to handle. Perhaps you don't have enough RAM to run the file at it's full resolution. Reduce background tasks or close them using the task manager. Upgrade your video card, add more RAM. If you can't add RAM or a video card - either reduce the resolution setting on the camera for next time, or use the HDMI port on the camera to directly playback video to a HDMI device. *codec* - "A codec is a device or computer program capable of encoding or decoding a digitaldata stream or signal" - Wiki
2/20/2020 7:30:02 AM • Fujifilm FinePix... • Answered on Feb 20, 2020

Error code 802a0006

The error appears when the device does not respond to the software. Try rebooting the device and updating again. Here there is a guide to reboot your device: http://support.microsoft.com/kb/940705#C00D124D.
1/28/2020 5:38:33 PM • Fuji FinePix... • Answered on Jan 28, 2020

Fuji 370 Error Message W-2649

Sounds interesting - what does it mean ?
12/24/2019 5:31:20 PM • Fuji Cameras • Answered on Dec 24, 2019

How do I turn off the date stamp on a Fuji XP?

Follow the "instructions" in the "manual"
9/19/2019 7:58:14 PM • Fuji Cameras • Answered on Sep 19, 2019

Accidentally Formatted SmartMedia card!

You're right. Formatting in-camera will only reset the two File Allocation Tables, which act as a pointer to where the data really resides. The data (pictures) should remain safe until they are overwritten (the File Allocation Tables will have been marked to show their positions as being overwriteable). There are lots of solutions, the most expensive, is to send the card to a data recovery place (I don't know from your profile, where you are, but Fuji UK has a very good data recovery department, for just such a problem). Another way, is to use data recovery software. These, on the whole, work very well, and vary in price from zero, to a few hundred bucks. I've found little difference in quality between them. However, the easiest and currently most popular, seems to be F-Recovery... http://www.filerecoverytools.com/products/fr_smartmedia/ It is no better than most of the freeware tools out there, it's just easier for a novice to follow.
9/19/2019 8:36:24 AM • Fuji FinePix... • Answered on Sep 19, 2019

How do I change the AVI file extension on video

Dear Deemax1,
There are hundreds of software available on internet to convert avi to wmv or to any other file format. I searched Google with "avi to wmv converter" and I received about 5,250,000 results. Please download any free software and that should do the trick.

Hope that helps. Please let me know in case any further assistance is required.

9/17/2019 9:12:27 AM • Fuji FinePix... • Answered on Sep 17, 2019

Call 1-8O5-465-751O Toll Free Number To Fix Memory Card Compatibility?

OK SANDISK is just a brand name, you have to use a XD card, sandisk makes xd cards along with other brands as well....
8/25/2019 2:23:53 AM • Fuji FinePix... • Answered on Aug 25, 2019
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