Fuji Cameras - Recent Questions, Troubleshooting & Support


When i shift the photos from the memory card they

Photos viewed on the camera screen usually appear to have "better" quality than on your computer screen because the tiny camera screen masks out many of the defects that are there. The computer screen is big and will show all of the defects clearly.
7/19/2022 1:43:29 AM • Fuji FinePix... • Answered on Jul 19, 2022

How do I change the AVI file extension on video

Dear Deemax1,
There are hundreds of software available on internet to convert avi to wmv or to any other file format. I searched Google with "avi to wmv converter" and I received about 5,250,000 results. Please download any free software and that should do the trick.

Hope that helps. Please let me know in case any further assistance is required.

6/10/2022 3:13:56 AM • Fuji FinePix... • Answered on Jun 10, 2022

LCD screen gives green collers is flikkering

With digital cameras you can only do so much. Making sure batteries are charged swapping out memory cards is about the limit of the consumer. If there is a chance it got slightly damp you you can try drying it out by begging it with some dry rice, put the camera in a cloth bag to keep the rice from finding the nooks. With the problem you're having your best hope is a active warranty or even better did you buy a extended warranty. If the warranty is good go for it. Even if you don't have a warranty try talking customer service. If the problem you have is common the manufacturer may extend the warranty or provide the option of replacement with a refurbished item for a fixed price in exchange for your broken one. You can look at this link too, it may be of help:
6/3/2022 6:40:14 AM • Fuji FinePix... • Answered on Jun 03, 2022

Zooming issues and no high quality photo

switched it on a off a couple of times and it worked.
3/17/2022 11:01:40 AM • Fuji FinePix... • Answered on Mar 17, 2022

What does the yello camera with the yello

I have an S1000fd and to get rid of the yellow camera icon with the exclamation mark next to it I pushed the button on the side of the flash to pop the flash up. Its a low light level indicator basically.
12/30/2021 3:19:20 PM • Fuji FinePix... • Answered on Dec 30, 2021

I mistakly delete my pictures

All your pictures are saved on the memory card of your digital camera automatically.So you can recover your deleted pictures from memory card with third party data recovery software.I have a professional program on my computer that can recover data after deeply scanning your memory card to look for lost data you accidentally deleted or formatted. By the way,you can download it and scan your memory card for free to preview whether your erased pictures can be recovered. Get it from http://www.any-data-recovery.com
12/21/2021 6:37:13 PM • Fuji FinePix... • Answered on Dec 21, 2021

Very poor quality pictures; grainy.

This is easily fixed - go into MENU and you will find a picture quality Q. This is designed to go from FINE - Medium - POOR in order to enable you to take more photos on you cameras memory. Install at least a 1gb memory stick into your camera and then choose HIGHEST QUALITY you will now be able to get plenty a photos at the highest quality possible gor the camera with an 8.2 megapixal those photos should be really nice. Have Fun Lancer721
9/26/2021 2:37:43 AM • Fuji Finepix J50... • Answered on Sep 26, 2021

How to set the time and date on the FUJI A 330

hi; look at these picture: fe125ac.gif

9/16/2021 3:37:05 AM • Fuji FinePix... • Answered on Sep 16, 2021

My photos won't download from my iPhone to the Mac

For every (brand) of camera your computer needs an other driver and or program. So even when your Fuji camera works fine with the MAC, and your iPhone is from Apple, you still need a program for the connection between MAC and iPhone. There are also possibilities to upload the pictures in the cloud (you get 5 Gb from Apple for free) but for that you also have to install the iCloud option.
4/8/2021 6:07:19 AM • Fuji FinePix... • Answered on Apr 08, 2021

Recover lost photos from internal memory

Try a picture recovery program. This one has a good reputation.http://www.asoftech.com/apr/
2/18/2021 9:45:51 AM • Fuji FinePix... • Answered on Feb 18, 2021

Can you recover digital photos that were saved on

You may recover photos from camera with asoftech photo recovery which helped me before. You can download trial for freehttp://download.cnet.com/Asoftech-Photo-Recovery/3000-12511_4-10913438.html?part=dl-10913438&subj=dl&tag=buttonPlease be noted that your camera memory should show as a drive letter in your explorer, if not, you need to take out your memory card and connect using a card reader, or plug-in to card reader slot if there's any on your computer.
2/18/2021 9:45:23 AM • Fuji FinePix... • Answered on Feb 18, 2021

My lens is stuck inside and is not cuming out even


The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

7/17/2020 10:50:20 PM • Fuji FinePix S1... • Answered on Jul 17, 2020


The answer is still the same
7/4/2020 12:01:10 PM • Fuji Cameras • Answered on Jul 04, 2020

Focus error

hi i need help with my focus errar
6/21/2020 2:39:51 PM • Fuji Cameras • Answered on Jun 21, 2020

My screen is black

Does the screen work in menu mode or playback? If so then the shutter may be stuck in the closed position. Compact and bridge cameras work on "live view". The picture is live feed from the lens. Obstruction to the sensor (usually the shutter) will prevent live view.
5/19/2020 12:00:16 PM • Fujifilm Finepix... • Answered on May 19, 2020

How to recover deleted photos

Yes. Remove the memory card and connect it to your computer. Then search the internet for a file retrieval software.
5/19/2020 11:21:25 AM • Fuji Finepix... • Answered on May 19, 2020

Sharpening techniques??

I have been using a bit of edge sharpening lately in combination with smaller & smaller amounts of overall USM. I know Thom Hogan's CD for the S2 had his version as a PS Action and there are others that do the same around. I eventually made my own custom action for it. Can be used most effectively to sharpen an image while leaving noisy areas alone.
5/9/2020 8:22:24 AM • Fuji FinePix S3... • Answered on May 09, 2020
Not finding what you are looking for?
Fuji Logo

Family Lines

9,991 questions posted

Ask a Question

Usually answered in minutes!

Top Fuji Cameras Experts

Steven Wander
Steven Wander

Level 3 Expert

598 Answers

David Shaub

Level 3 Expert

2994 Answers


Level 3 Expert

3290 Answers

Are you a Fuji Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides