Fitbit Tools & Hardware - Others - Recent Questions, Troubleshooting & Support

Hope you get th inffo from manual
Dowload it from here

Fitbit Zip... | Answered on Apr 12, 2017

I had this happen to me. I had purchased this for my eleven year old son. I was putting in his information and ended up getting the Code 541. It turns out that federal law prevents this particular tracker from capturing data for anyone younger than 13. I fudged his birth year and ended up being able to successfully setup my tracker.

Fitbit One... | Answered on Dec 25, 2016

But now you should have figured out out

Fitbit Zip... | Answered on Nov 02, 2015

What Fitbit do you have?
Does it Charge up?
I would suggest doing a restart of your Fitbit.

Fitbit Zip... | Answered on Nov 02, 2015

After you charge it back up, you will need to sync your Fitbit, this Sync will update the steps

Fitbit Zip... | Answered on Nov 02, 2015

Good question, are we referring to the Fitbit Zip?
If so I would remove the battery for 10 seconds then replace, this will restart the unit.

Fitbit Zip... | Answered on Nov 02, 2015

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