Fisher and Paykel Washing Machines - Answered Questions & Fixed Issues

That means the drain pump is taking too much current and it could be caused because it is jammed with food debris or is worn out.

Fisher and... • Answered Yesterday • 32 views

Either the bearings are dry and need lubricating with copper ease grease or the motor winding is open circuit and needs replacing.

Fisher and... • Answered on Jun 08, 2021 • 13 views

Check the wall power outlet to be certain it has correct voltage (need a meter) then, assuming there is power to the washing machine, check that power is going to the control module - you can follow the wires from the power cord over the where they connect to the module. If proper power is supplied to the module there is almost certainly either a bad module (replace) or perhaps the fuse on the module has blown. We have replaced the fuses (most are 6.3 amperes) but they are a special type and hard to find; also they are soldered onto the module board.

Fisher and... • Answered on Mar 13, 2021 • 21 views

This is tricky because it may be the motor control board or the motor. I have seen some of those boards and the soldering is terrible, Could be a bad solder joint, most appliances now days are not component level serviced. The whole board is just swapped out.

Fisher and... • Answered on Jan 01, 2021 • 26 views

It would help if you gave the model number. If it is a normal washsmart top load washing machine it should be simple as selecting the cold setting on panel. It only has cold warm or hot as the 3 selections. If selecting cold does not just put cold water in and you are sure that the hoses are on the correct way, then there must be a fault with the machine. In that case phone the shop you bought it from and get it fixed under warranty. Make absolutely sure the hoses are correct first or you will get charged for the repair.

Fisher and... • Answered on Oct 15, 2020 • 22 views

this normally a transducer fault in your main board,board will need replacing

Fisher and... • Answered on May 16, 2020 • 99 views

what reason do you have to remove the whole top, or did you mean the lid ?

Fisher and... • Answered on May 16, 2020 • 189 views

you may have tripped the board circuit, have you tried to reset it? read ur manual and it should show you how to reset it or try unplugging it for few minutes and plug back in.. WASHER WILL NOT START: Power If your washing machine won't start, begin by looking at the power source. First of all, is the washing machine plugged in? If it is, has it tripped a circuit breaker or blown a fuse? Check and reset the breaker (orreplace the fuse) if necessary. Lid Switch The main control for the washing machine is the switch inside the lid. If this has stopped working for some reason, your washing machine won't start. It's not especially difficult to troubleshoot this on a washing machine. You might have to open the top to access the switch. With the power on, depress the switch and listen for a click. If you don't hear one,the switch MAY BE BADand will need to be replaced.Confirm defectiveness with a multi meter checking for continuity OHMS. An open circuit reflects a bad switch.. If the switch works but the washing machine still won't start, check to see if your washing machine has a special fuse for the lid switch. It will usually be inside the control panel. If it's blown, you'll need to replace it before the washing machine will start. Door Interlock The problem could be with the door interlock. If the lights come on but the machine won't start, this might well be the cause. This could either be down to the wiring that runs to the door interlock, or the door catch not activating the interlock itself. Timer Knob Some models of washing machine use a mechanical timer knob and won't run until the water in the machine has filled to the selected level. If the knob doesn't line up properly with the graphics on the control panel, you can try to troubleshoot the washing machine problem by advancing the timer a little. When you've done this, pull it out a little way and see if the washing machine will start properly. Push start switchmay need to be tested with a multi meter for continuity OHMS should show a closed circuit when pushed in or turned on. The start switchon some top load washers is often part of the timer and is activated by pulling out on the timer knob. Although not normally available as a separate part, the switch can be tested for continuity with a multi-meter. You will need to remove power from the appliance and then locate the correct timer contacts as noted on the wiring diagram. On some electronic controlled models, the start switch is a momentary contact type switch located on the control console. You can test this switch for continuity with a multi-meter when the push button is held in Overheating If you've run several loads, one after another, without any problem but suddenly find your washing machine refuses to start, overheating could be the cause. The simple way to discover whether this is the problem is to give the machine ample time to cool down, say for a couple of hours, and then try it again. If it works fine, overheating has been the problem and you may have a motor with bad windings. By the way my advice is freecuzGod is good! All washing machines use a motor that is responsible for spinning and agitating during the cleaning cycle. Many top load brands use a reversing motor which means the motor spins in one direction for agitating and another for spinning and draining. If the motor does not start, but makes a humming or buzzing noise then it may be defective. To verify if the motor is at fault, remove the drive and /or pump belts and then try to start the motor again. On direct drive models, you will have to disengage the pump and the direct drive coupling to the transmission. If the motor starts, then the problem is with the transmission or the pump and can be further diagnosed by reconnecting each one individually. If the motor does not start or continues to hum or buzz, then it will need to be replaced Lastly CONTROL BOARD If the control board does not provide the proper voltage to the drive motor, fill valve, drain motor or door lock then the washer may not start. The main control board on most washers is complicated and difficult to diagnose without proper test equipment and procedures. You can visually inspect the control for signs of electrical arcing or burned or damaged components on the board. You should use caution when replacing a control board as sometimes the burned components are caused by external component failures.

Fisher and... • Answered on May 03, 2020 • 254 views


code 43 is an out of balance switch problem.Once replaced, would fix the issue.

One trick that might work ;-

I unscrewed top cover, then unscrewed and lifted up the grey computer cover. The balance switch is underneath on the right with a yellow and white wire coming off.

I removed switch from clip and then removed the wires/clips from contacts. There was definitely corrosion on the contacts. I soaked switch overnight in vinegar. Then rinsed with water. Then dried switch out for day.

Put it all back together and am now on second load of washing.


Fisher and... • Answered on Apr 15, 2020 • 316 views

More info needed. What is the model number? Is it a top or front load machine? What is the error code displayed when it beeps? If it is a top load machine then while it is beeping take note of which lights are on and which are off along the top row of 8 lights. Count from left to right and note the number of the lights that are on.

Fisher and... • Answered on Mar 31, 2020 • 68 views

Hello, Keith - I suggest you contact Fisher and Paykel Customer Care and ask your question directly. I have no idea the country where your washer was manufactured. Therefore, following are the links for country of manufacture: USA: Choose "Help & Support" Canada: Choose "Help & Support" New Zealand: Choose "Support" Australia: Choose "Support" Fixya receives questions from people worldwide. I am answering from the USA. Best wishes.

Fisher and... • Answered on Jan 09, 2020 • 114 views

What appliance is it?

Fisher and... • Answered on Nov 14, 2019 • 85 views

If you cannot see the water leaking from the inlet valves, check the seal just above the water pump located directly under the drum. I am in the midst of awaiting parts to fix this very thing on my FP GWL11. This leak is dripping water directly onto the motor, causing it to trip the circuit breaker during drain/spin cycles.

Note... I have also had to have the inlet valve assembly replaced as well as it was not opening to allow cold water to mix with the hot.

Hope this helps.

Fisher and... • Answered on Oct 01, 2019 • 2,399 views

that is a sizing problem ,if neither board has been replaced recently,then faulty board

Fisher and... • Answered on Sep 28, 2019 • 106 views

if its a top loader then a faulty motor controller.(computer main board )

Fisher and... • Answered on Sep 28, 2019 • 229 views

That means that power is being applied to the drain pump when it shouldn't be. There is only one reason for that, a fault in the main control board. You will have to replace the main board.

Fisher and... • Answered on Sep 17, 2019 • 57 views

would need more info

Fisher and... • Answered on Sep 08, 2019 • 596 views

each element switch controls the heat to that element so those switches need to be replaced ,technical name is simmerstat

Fisher and... • Answered on Sep 08, 2019 • 67 views

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