Fisher and Paykel Washing Machines - Page 2 - Recent Questions, Troubleshooting & Support

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Washing machine not draining and finishing cycle

I had the same problem.... It would stop on the rinse cycle and beep.  Check to make sure you can hear the water pump running or if you can just hear an electrical hum and then it quits, it may be a problem with the water pump.The water pump can be accessed by removing the tub, reach down the center of the agitator and remove plastic bolt, remove the stailess steel tub and then remove the plastic oval shaped cover at the bottom of the main tub to access the pump impellor.  Make sure the impellor turns freely, if it does not you may have a problem with the pump motor.  We had a gold chain go missing and it showed up wrapped around the pump shaft causing it to bind at times.  It took me two tries to fix it but now it runs 100%.
10/19/2020 7:23:48 AM • Fisher and... • Answered on Oct 19, 2020
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I have a brand new fisher and Paykel Wash smart. Called Customer service 3 times and they direct me to the manual. I like washing in cold water. How do I get just cold water. It’s installed properly, hoses are correct. Why is it so complicated.

It would help if you gave the model number. If it is a normal washsmart top load washing machine it should be simple as selecting the cold setting on panel. It only has cold warm or hot as the 3 selections. If selecting cold does not just put cold water in and you are sure that the hoses are on the correct way, then there must be a fault with the machine. In that case phone the shop you bought it from and get it fixed under warranty. Make absolutely sure the hoses are correct first or you will get charged for the repair.
10/15/2020 7:38:18 AM • Fisher and... • Answered on Oct 15, 2020
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Drain pump won't pump

Check on voltage to the drain pump and if present during the rinse and after wash cycle but failing to drain out, then the drain pump is faulty.
Remove the drain pump and check coils , if open then replace pump.
Other wise clean the pump and reset.
10/14/2020 11:29:23 AM • Fisher and... • Answered on Oct 14, 2020
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How to install fuse gwl11

You need to be more detailed in the description. What is the fault code & is it the same code as before the pump was changed? Why did you change the pump? Was the old pump tested & proven to be faulty or did you just change it in the hope that it would fix the fault? I have changed many F&P smartdrive pumps & never seen or heard of any having a fuse. The only fuse is on the main control board, soldered in. If that had blown the machine would not power up, so fuse must be okay. Start from scratch & say what the error code is.
8/12/2020 2:18:06 AM • Fisher and... • Answered on Aug 12, 2020
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Simpson ezi sensor 8.0 kg won't spin lid lock flashes and alarms

HiTo solve the beeping and lid lock light flashing and the machine not doing a spin dry. Do the following.I have a SIMPSON EZI SENSOR 8Kg top loader. This is what I did.WARNING HIGH VOLTAGE. switch the power off and unplug the machine.DO NOT do this if you are not familiar with working with high voltages.To get access to the lid lock switch,1. Remove 2 screws at the rear of the washer.2. Remove 2 screws at the front of the machine located under the lid and covered by small round plastic plugs.The top cover can now be raised gently from the front.3. Remove the 2 screws that hold the lid switch.4. Remove the clear plastic cover from the lid switch.5. DANGER HIGH VOLTAGE ( Verify that power is off)6. Find 2 blue wires these go to a magnetic reed switch (25mm long 3mm Diameter).Cut the blue wires and discard the reed switch. insulate the ends of the blue wires and push them back into the track in different directions so there is no possibility that they can make contact with each other.7. Find 2 white wires these go to a set of contacts that are mechanically closed by the solenoid.8. Pull out the contacts and the 2 white wires.9. Cut the white wires at the contacts, strip 5mm of plastic off the wires and twist them together, The wires will have corrosion, clean them with sand paper, they must make good contact. I recommend that you solder them together.10. Insulate them and push them back into the track.11.Reassemble starting with fitting the clear plastic cover. Your good to go BUT BUT BUT,WARNING The Lid safety protecting during the spin dry cycle will no longer function,So don't do this if you need the safety of the lid closed during the spin cycle. Remove 2 screws at the back of the machine
6/26/2020 9:51:47 AM • Fisher and... • Answered on Jun 26, 2020
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Fisher and Paykel top load washer, code 66 ?

this normally a transducer fault in your main board,board will need replacing
5/16/2020 7:07:24 AM • Fisher and... • Answered on May 16, 2020
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What is procedure to remove top on fisher and paykel washsmart Model WA 1068G1 top loader

what reason do you have to remove the whole top, or did you mean the lid ?
5/16/2020 7:07:20 AM • Fisher and... • Answered on May 16, 2020
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I'm having an issue with my Fisher and Paykel GWL11 top load washer.

you may have tripped the board circuit, have you tried to reset it? read ur manual and it should show you how to reset it or try unplugging it for few minutes and plug back in.. WASHER WILL NOT START: Power If your washing machine won't start, begin by looking at the power source. First of all, is the washing machine plugged in? If it is, has it tripped a circuit breaker or blown a fuse? Check and reset the breaker (orreplace the fuse) if necessary. Lid Switch The main control for the washing machine is the switch inside the lid. If this has stopped working for some reason, your washing machine won't start. It's not especially difficult to troubleshoot this on a washing machine. You might have to open the top to access the switch. With the power on, depress the switch and listen for a click. If you don't hear one,the switch MAY BE BADand will need to be replaced.Confirm defectiveness with a multi meter checking for continuity OHMS. An open circuit reflects a bad switch.. If the switch works but the washing machine still won't start, check to see if your washing machine has a special fuse for the lid switch. It will usually be inside the control panel. If it's blown, you'll need to replace it before the washing machine will start. Door Interlock The problem could be with the door interlock. If the lights come on but the machine won't start, this might well be the cause. This could either be down to the wiring that runs to the door interlock, or the door catch not activating the interlock itself. Timer Knob Some models of washing machine use a mechanical timer knob and won't run until the water in the machine has filled to the selected level. If the knob doesn't line up properly with the graphics on the control panel, you can try to troubleshoot the washing machine problem by advancing the timer a little. When you've done this, pull it out a little way and see if the washing machine will start properly. Push start switchmay need to be tested with a multi meter for continuity OHMS should show a closed circuit when pushed in or turned on. The start switchon some top load washers is often part of the timer and is activated by pulling out on the timer knob. Although not normally available as a separate part, the switch can be tested for continuity with a multi-meter. You will need to remove power from the appliance and then locate the correct timer contacts as noted on the wiring diagram. On some electronic controlled models, the start switch is a momentary contact type switch located on the control console. You can test this switch for continuity with a multi-meter when the push button is held in Overheating If you've run several loads, one after another, without any problem but suddenly find your washing machine refuses to start, overheating could be the cause. The simple way to discover whether this is the problem is to give the machine ample time to cool down, say for a couple of hours, and then try it again. If it works fine, overheating has been the problem and you may have a motor with bad windings. By the way my advice is freecuzGod is good! All washing machines use a motor that is responsible for spinning and agitating during the cleaning cycle. Many top load brands use a reversing motor which means the motor spins in one direction for agitating and another for spinning and draining. If the motor does not start, but makes a humming or buzzing noise then it may be defective. To verify if the motor is at fault, remove the drive and /or pump belts and then try to start the motor again. On direct drive models, you will have to disengage the pump and the direct drive coupling to the transmission. If the motor starts, then the problem is with the transmission or the pump and can be further diagnosed by reconnecting each one individually. If the motor does not start or continues to hum or buzz, then it will need to be replaced Lastly CONTROL BOARD If the control board does not provide the proper voltage to the drive motor, fill valve, drain motor or door lock then the washer may not start. The main control board on most washers is complicated and difficult to diagnose without proper test equipment and procedures. You can visually inspect the control for signs of electrical arcing or burned or damaged components on the board. You should use caution when replacing a control board as sometimes the burned components are caused by external component failures. https://www.repairclinic.com/RepairHelp/Washing-Machine-Repair-Help http://www.partselect.com/Repair/Washer/Will-Not-Start/
5/3/2020 9:05:47 AM • Fisher and... • Answered on May 03, 2020
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Code error 131.

Hi just read your posting.Error Code 131 is called REPETITIVE ROTOR POSITION SENSOR ERROR..The 3 reasons this fault is appearing is 1--the wiring to the rotor sensor is faulty.--2--the rotor sensor is faulty.--3-- the motor controller is faulty.If you have or can borrow an electrical test meter I can help you test the wiring but to test the rotor sensor you need a tester called RPS tester.Please reply on how you would like to proceed an I will help you as much as I can.
4/21/2020 3:16:25 AM • Fisher and... • Answered on Apr 21, 2020
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FP fault 43

Hi,

code 43 is an out of balance switch problem.Once replaced, would fix the issue.

One trick that might work ;-

I unscrewed top cover, then unscrewed and lifted up the grey computer cover. The balance switch is underneath on the right with a yellow and white wire coming off.

I removed switch from clip and then removed the wires/clips from contacts. There was definitely corrosion on the contacts. I soaked switch overnight in vinegar. Then rinsed with water. Then dried switch out for day.

Put it all back together and am now on second load of washing.

Thanks.
4/15/2020 3:35:12 AM • Fisher and... • Answered on Apr 15, 2020
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Hi there - fisher and paykel washing machine is not spinning/draining properly - it starts draining but once the spin is engaged it slows donw, stops and starts beeping - thanks guys

More info needed. What is the model number? Is it a top or front load machine? What is the error code displayed when it beeps? If it is a top load machine then while it is beeping take note of which lights are on and which are off along the top row of 8 lights. Count from left to right and note the number of the lights that are on.
3/31/2020 7:21:58 AM • Fisher and... • Answered on Mar 31, 2020
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How to fix fault code:43 on a fisher and paykel model IW811 Intuitive eco washing machine please

Change out out of balance switch which is under the control module
3/28/2020 11:10:19 PM • Fisher and... • Answered on Mar 28, 2020
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2answers

How do I fix error code 240 ? looking from the bottom of machine and don't know what I'm looking for?

RPS sensor fault. You have to remove the rotor bowl then loosen the 4 bolts holding the copper stator so you can pull it down far enough to take off the RPS sensor. Look for corrosion on the wiring plug if it has a plug. Some are hard wired all the way back up to the control board. If no plug corrosion it will probably have to be replaced but really needs testing with a special RPS testerv to make sure it is faulty.
2/22/2020 6:24:19 AM • Fisher and... • Answered on Feb 22, 2020
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How old is my fisher and paykel washer with a serial number uyg553646

Hello, Keith - I suggest you contact Fisher and Paykel Customer Care and ask your question directly. I have no idea the country where your washer was manufactured. Therefore, following are the links for country of manufacture: USA: https://www.fisherpaykel.com/us/ Choose "Help & Support" Canada: https://www.fisherpaykel.com/ca/ Choose "Help & Support" New Zealand: https://www.fisherpaykel.com/nz.html Choose "Support" Australia: https://www.fisherpaykel.com/au.html Choose "Support" Fixya receives questions from people worldwide. I am answering from the USA. Best wishes.
1/9/2020 6:07:41 PM • Fisher and... • Answered on Jan 09, 2020
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My Fisher and Paykel washing machine beeps every second and shows the following code 1&2 off, 3,4&5 on, 6,7&8 off. Have removed agitator and checked pump for blockages. Sometimes will do a

Each light has a specific number, so to work out the error code we need to know which side you are counting from i.e. left to right or right to left. Makes a huge difference.
11/29/2019 12:40:36 PM • Fisher and... • Answered on Nov 29, 2019
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Fisher and Paykel washer fault code 40. Is it possible to repair DIY. What to look for?

This is error code 40. 40. (00101000) Basket Dis-engage Fault While carrying out a basket check, the Motor Control Module has found that the basket is not engaged even though the pressure sensor indicates that the basket is empty. The Motor Control Module continues to check for 2 minutes, after which time it displays this fault. The first two areas to check are the clutch and the pressure tube. If these two appear correct, then the fault could be in the pressure sensor in the Motor Control Module. Primary Source: Mechanical. Action: 1) Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can stop the basket rotating. 2) If the machine is empty of water, carry out a clutch disassembly procedure and check the spline drive. 3) Next check that the pressure tube has not come off and that it is not kinked. Secondary Source: Motor Control Module. Action: Replace Motor Control Module.
11/18/2019 8:41:49 PM • Fisher and... • Answered on Nov 18, 2019
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Fisher and paykel fault 240 how do I fix this

What appliance is it?
11/14/2019 4:05:23 AM • Fisher and... • Answered on Nov 14, 2019
tip

Fisher and Paykel washer GWL11 bearing replacement

Take a look at this video to see how to tear down and replace the main bearings in this washer.
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Fisher & Paykel GWL11 Leaking water

If you cannot see the water leaking from the inlet valves, check the seal just above the water pump located directly under the drum. I am in the midst of awaiting parts to fix this very thing on my FP GWL11. This leak is dripping water directly onto the motor, causing it to trip the circuit breaker during drain/spin cycles.

Note... I have also had to have the inlet valve assembly replaced as well as it was not opening to allow cold water to mix with the hot.

Hope this helps.
10/1/2019 8:30:27 AM • Fisher and... • Answered on Oct 01, 2019
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