Fisher and Paykel Dishwashers - Recent Questions, Troubleshooting & Support

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DD24DCX7 Dishwasher - Top Drawer Not Working

Hi Brendan,The dishwasher will stop mid cycle if the door is not closed properly, please ensure that the door is shut firmly and the latch engages fully.Also a broken door latch, faulty control panel or failed electronic control board could be causing the problem.Hope this helps.Best,Dan
10/14/2021 6:27:50 AM • Fisher and... • Answered on Oct 14, 2021
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F&P dishwasher (DD603i) has no power to top drawer

No power to the top drawer needs to be verified.

Are you saying the lights are blank and when you press the start buttion nothing happens?

One reason the controller can shut the power is that the heater overload protection thermal resistor has opened. Unfortunately the only way to fix this is to replace the entire heater plate at the bottom of the drawer.

To confirm if the controller is operational or not, press Keylock and Start/ Pause button together for 5 sec (press Keylock first) and see if the Lights light up. If nothing happens then either the power has shutoff as mentioned above or controller is faulty.

Depending on your familiarity with such equipment you could try to replace and fix. I am not quite sure what the new model you mention is. I believe all DD603 models have power to the 2 drawers coming from the base board.
10/13/2021 3:07:09 PM • Fisher and... • Answered on Oct 13, 2021
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Water won't drain

To determine if your pump works, before attempting access from the bottom of the top drawer or from the bottom of lower drawer: You can manually pump the water out by doing the following:
1- Press the Power button to turn off the display.
2- Press the Lock button and then the start button the same tim. Hold them until the display showing up.
3- If the display is not clear with all the characters, press power button to see clear the display.
4- The first display is bL, then Er,Ld..dd, FU, P1, P2...by pressing the Start button to go by the sequence until P2 (drain). If you miss, be patient to continue press and release the start button to get back to P2.
5 When is is at P2, press Lock button to tun on the drain. When you hear the water flowing to the drain, you could pull the top drain to see how the water is draining.
6- When the water is out, press the lock button again to stop it.
7-When it is done, press the Power button to get out of manual mode.

If this is working, then your water is there because you are running the bottom and your air gap allow back flow to the top drawer and or you are running the top and your air gap allows a back flow to the bottom drawer.
Please let me know if this is not the case.
10/1/2021 8:34:09 AM • Fisher and... • Answered on Oct 01, 2021
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How to find location of pump switch in fisher and paykel dishwasher

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9/30/2021 10:15:37 AM • Fisher and... • Answered on Sep 30, 2021
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Hi, I have a Fisher

Hi

Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these. Hope this helps...


Daniel
9/25/2021 2:37:09 AM • Fisher and... • Answered on Sep 25, 2021
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Fisher paykel dishdrawer bottom drawer washes fine leaves water in top drawer

At some point the two drawers individual drain hoses are joined using a "Y' type connector. Check this, and everything beyond this point for restrictions or blockage. It sounds like the bottom drawer is pumping its drain water out normally, but some of that water is backing up to the upper drawer. This is an installation or plumbing problem that is external of the dishdrawers.
9/13/2021 7:02:53 AM • Fisher and... • Answered on Sep 13, 2021
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How to fit the bottom door seal fisher and paykel dishwasher

Fisher & Paykel have many different models, not all the same. Some have a bottom seal that can't be replaced. What model number is yours?
9/6/2021 3:26:52 PM • Fisher and... • Answered on Sep 06, 2021
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Both drawers Fisher Paykel DD603i start Beeping/Draining

the unit as had a lieak your it thinks it as first un plug the unit then try taking out the bottom draw (pull it all the way out then at the bottom front on both sides there is to clips push both clips in and pull the draw it wiil leaft of it runners push the runs back in out of the way then the can see under the in the base of the unit if the can see water or damp dathch plz call an enginner as ther is 5 things it can be
if not water you will see a grey plactic cover in the bottom back right the main pcb is in there witch has a water sencer on it if you fell up to 4remover the pcb and wiep the two prongs that are on the end of it as wiep there it was siting then put back as it was ps the dont need to take any wires to repalces the draw pull the to runners back out sit the draw on them then clothes the draw but re open it and give the to cilps a lite pull to make sure they are locked back in to places pulg it back in and try it if this dont work plz call an enginner as there is 3 pcbs in this unti that will need cheking
9/5/2021 7:18:03 AM • Fisher and... • Answered on Sep 05, 2021
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Fisher and paykel dishwasher water not draining doesn't seemed blocked as I can drain it myself with the hose. How do I know if it the pump?

Most of the pumps are brushless these days you do however get some bones and other stuck in the pump simple to remove and clean out
8/28/2021 9:49:39 PM • Fisher and... • Answered on Aug 28, 2021
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Dishwasher beeps 3 times and won't start

I finally solved this problem by doing the following:
I removed the front plate, this can be done by removing the two round plugs one on each side of the lower front of the washer just above the rack. once you do this the front comes off, then you remove the ground wire. From the front upper right there is a photo sensor in two plastic tube, make sure they are in correctly and not slipped out of position.
My washer, it appears the plastic casing that is holding the circuit board and the sensor broke off on one end, I simply taped it to the main body by using electrical tape and made sure it was secure.
I put everything back and now my washer doesn't stop anymore.
8/27/2021 11:50:42 PM • Fisher and... • Answered on Aug 27, 2021
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WHICH BUTTONS DO I PRESS

Just run the shortest wash cycle and check if it empties in the end. If not, then you have some blockage in the filter sump.

Go to the part of the user guide which explains how to clean drain filter and filter plate.

Hope this solves the problem.
7/20/2021 6:16:26 AM • Fisher and... • Answered on Jul 20, 2021
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Fisher Paykel dish drawer will not close. All of

We had this problem a few days ago. We called a repairperson, who recommended unplugging the unit, then replugging. It seemed to reboot it — closes as it should and works fine.
7/4/2021 1:30:05 AM • Fisher and... • Answered on Jul 04, 2021
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Dishdrawer Door Switch DD601 v2

i had teh exact same problem, pull the face of the door off (by the plastic screw pins either side of the drawer) remove the face and open the plastic box which contains the circuit boards, on the lower right you will find the actuator, and i bet you will find the crappy quality plastic has broken, you will have to either source out one of these or do as i did and made one out of copper which works perfectly
5/15/2021 2:56:10 PM • Fisher and... • Answered on May 15, 2021
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Model DD603. Why wasn't flood sensor working?

F1 Flood should have triggered. There is a small, 2 post sensor located under the cover and parts assembly (to the right hand side) of the Mains board (under the plastic cover in the left, lower, rear portion of the base - under the bottom drawer - #10 & 19 in the drawing) and this should trigger with a very small amount of water in the base pan. Maybe dirty, bent or disconnected sensor?? Otherwise, likely a bad comms harness or control board. This is very unusual - never encountered it in 20 years of F&P service. I personally have two of them. One of our kids have it too. We love the F&P dishdrawers.Note: to actually get correct parts you MUST have the full model and product codes.dd603 base-pdn34o1xtufqgcwfy3cszp4q-6-2.jpg
12/27/2020 4:26:07 AM • Fisher and... • Answered on Dec 27, 2020
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Fisher paykel drawer dishwasher is stuck open and

Hey I dont know if you have this problem, but with mine the gasket seemed to be blocking the opening, so you could close it, but you had to shove a lot. The FP help line said to just unplug and replug in the unit. I did it and lo and behold it worked fine again. It did seem to leak a little bit the first time I reran it, but that seems to have gone away. Hope this helps
11/27/2020 3:28:06 PM • Fisher and... • Answered on Nov 27, 2020
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DW60CE dishwasher - E6 fault flood switch activated. Unit has not been use

DW60CE dishwasher - E6 fault flood switch activated. After tipping the dishwasher on its side & it releasing its water from its tray, the fault cleared. I removed the bottom cover & inspected its internals for traces of a leak or evidence of leaking. I could follow the calcium or detergent trail from the rear water duct connection near the top feeding sprayer arm, down the back of the dishwasher & into the tray. The lock nut on the duct where it enters through the inside S/S skin had become loose & simply needed to be tightened.
8/31/2020 2:23:08 AM • Fisher and... • Answered on Aug 31, 2020
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Fisher paykel dd603 stops while in cycle and beeps

Does it open the lid?... and does the display flash, as if paused?... if so, just clean the closed sensor lenses, top right hand corner of the drawer, and the little piece of plastic they shine into on the housing.
12/5/2019 7:27:36 PM • Fisher and... • Answered on Dec 05, 2019
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Replace dishwasher drain hose F&P DW60

The attached assembly document might be helpful. To access the drain hose at the dishwasher end your best bet is to pull the dishwasher out from under kitchen cabinet and lay it on the floor on its side. Make sure you disconnect the mains power and the hose connections first. The hose should be accessible from the bottom of dishwasher. http://www.jordansmanuals.com/ServiceManuals/FP/Dishwasher/DW60CDW2/DW60CDW2.pdf
6/24/2019 5:15:08 AM • Fisher and... • Answered on Jun 24, 2019
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