Fellowes Office Equipment & Supplies - Page 5 - Recent Questions, Troubleshooting & Support

Hi, make sure the cutters are not jammed with paper. To reset turn the unit to reverse for 2 seconds then auto then off. Allow to cool for 25 minutes then retry. Also make sure the base is locked in properly. Hope this helps, regards Phil.

Yours may be similar to this one. https://www.youtube.com/watch?v=yCL5TvXmiVc

I found some replacement parts here: Fellowes SB 97CS 95C 32197 Paper Shredder Motor Double Drive Gear eBay Fellowes SB 97cs 95c 32197 Paper Shredder Motor Double Drive Gear

Remove the six obvious screw around the perimeter of the underside, plus one more screw in the center that's hidden under a label. Then cover will just lift off.

There are six Phillips head screws around the perimeter of the underside, plus one more hidden screw in the center under a label. Then the cover just lifts off ...

start up by removing the out the container out, then remove the screws that are under the shredder and the base. now remove the remove the top of the base and placed upside down and remove the (2) screws off the motor each located on the left and right side of the motor. and you will access to the gear of the machine and be able to cleaned.good luck. and let me know how it go.

once you take it apart it voids all warrants if you have any. if you do not have any warrant parts than that the only way you are going to fix the issue. here is what some one gave me some tips on disassembly of equipment. draw a picture of the device, mark the area of screw layouts, after separating the 2 parts draw diagram of each part, make foot notes on what you did, screw locations, parts removed, parts cleaned, PUT EVERYTHING IN A LINE IN THE ORDER OF REMOVAL PARTS, than work backwards and put everything back the way you took it apart, you should not have any extra parts and it should work fine. than if it every happens again you have your notes and information on hand to help you. you could try this site. www.ask.com/ www.manualonline.com/ /mfg.name/make/model#/ www.mfg.name.wow/manuals/service/ www.manuals.wow.com/make/model#/service/repair/ www.disassembly.wow.com/mfg.name/make/model/instructions/

I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.