Fellowes Office Equipment & Supplies - Page 3 - Recent Questions, Troubleshooting & Support

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Take it apart and retrieve the sheet.

Heating element is burned out.

Solder-in fuses (and thermal fuses) are fairly common and should be available from many outlets such as good constructor stores and the sort of outlets professional repairers use. If a fuse can't be sourced there are a wide variety of conventional fuse holders available that could be grafted onto the circuit board. Once replaced, if the fuse fails again, you can be certain there is a fault that must be traced and rectified before replacing again.

There are two sensors (look like little light bulbs) on the top part of the shredder at either end of the blades. If you pull out the drawer and turn the shredder upside down you will see them. They get dirty telling the machine that it is full and needs to be emptied. Clean the sensors off with an alcohol wipe. If cleaning them does not work you need to replace the sensors.

http://www.fellowes.com/row/en/aboutus/Pages/contact-us.aspx Call the company in whatever country is most convenient to request what you want, since you stated that you have already looked on their web site. Unfortunately, you are asking for their service manual which is apparently not provided on their web site.

Try to use the reverse action of the shredder. This runs the shredder blades in reverse and sometime CLEARS the left over shredded material that can cause a malfunction. Careful...watch your fingers as the blades are sharp and they can injure you. Never place your hands or garments near the open blades when it is plugged in. Check also that the small switch is free and clear of derbies. When the cutting gears are in place on the container box, the small actuator switch is free to turn on or off until the shredding box is full. Once the box is full of shredded material the switch will turn off (a safety provision) and you must empty the container before it will operated again.

*****First of all, UNPLUG the shredder. Paper dust blocks the sensor (makes it think there is paper being feed). Compressed air NO OIL blow it out should solve your problem Hope I helped

shredders do not have a long life time and are finicky. You have to pull all the paper out of the shredder to unjam it. I have trashed several. Be careful to not exceed the page limit as to how many pages it can shred. This is the primary cause of jamming. Also, using some light weight oil (3 in 1, for example) should be part of routine maintenance. good luck darlin

look up office equipment repair in your area

https://images-na.ssl-images-amazon.com/images/I/81GTHxKpz9S.pdf Hope this helps... :)

Yes, it often happens when you put too much in at one time. Or it might be a staple. Try putting it in reverse and pulling the papers back out at the same time. If you flip it upside down and see that the blades are clear, then the motor is probably burned out. Good luck!

Are you sure that there's no paper jam in the shredder?

Mechanism that detects paper in path needs repair.