Epson Logo

Epson Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 2K Products
  • 115K Answers

C84 Wont print red

The printer colour cartridges are magenta, cyan and yellow. The printer prints "red" by mixing magenta and yellow ink. So, if you only get yellow when you print red, it means you aren't getting any magenta ink on the paper.

Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Is there any sign of magenta ink on the paper. Try up to three cleaning cycles. If ink is now flowing, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print.

If you have already done lots of head cleans with no result, are you sure you have a good magenta ink cartridge? To eliminate the possibility of a faulty cartridge, buy a new set of compatibles on E-Bay - they're very cheap. You can always re-use the old one later if it turns out it is OK.

If none of the above works, then you may have blocked magenta print head nozzles. You can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves out of its parking position, pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head by hand fully into its parking position so that the cup full of fluid
comes up over the print head. Do not turn the printer on at any stage in this process. Leave this for at least 24 hours, then turn the printer on and try a head clean/nozzle check again. If you get any magenta ink on the nozzle check, then there is hope! Repeat the process until you get a full magenta nozzle check. If nothing, repeat the process once more.

If still nothing, post a new comment detailing what you have done and the results.
5/27/2022 12:04:06 PM • Epson Stylus C84... • Answered Yesterday

Epson Stylus R340 error message

This is for a different Epson printer, but this is the type of fix you need to clear the service counter. Found this on the web site., link below. If anybody find this information Helpful, pls rate me. Parts inside your printer are at the end of their service life
  1. Unplug the power and USB cables from the printer.
  2. Prepare your work area by putting scrap paper down. Have some spare, just incase. You may also require tissue paper. It is also recommended you use protective gloves as the ink will stain your skin for quite some time.
  3. Unscrew the screw at the back of the printer.
  4. There are two or three tabs at the back and two at the front. Gently push them in, and then using a bit of force pry apart the cover.
  5. At the back of the unit you need to locate some white pads, or sponge type things, initially they will seem fine, but they will in fact be full of ink. You need to grab a pair of pliers and pull them out one by one, there should be four, put them on your scrap paper.
  6. Take the scrap paper with the pads on to your sink, turn on the hot tap and hold each one under the tap using the pliers until the water runs clear. If you have protective gloves on it may be worth squeezing the water out also.
  7. It is recommended that once you have done this, you let them dry.
  8. Now return the pads back into the printer.
  9. Put the printer back together, (mind out for the paper alignment, and give it some force), not forgetting the screw at the back.
  10. Plug in the USB and power cable and turned it ON. (Yes the lights will still flash)
  11. Download and install the SSC Service Utility for Epson Stylus Printers.
  12. Select your printer and model number (There is no Stylus C42 UX, so select Stylus C4x), then close the window.
  13. If it asks if you replaced with the pads; say "YES". Then close the window.
  14. You will see a SSC Service Utility icon (it looks like a printer) in the system tray (next to your click), and LEFT click.
  15. A menu will appear, from here you can click on "Protection counter" (its a red cross), then "reset protection counter".
  16. Turn the printer power OFF, wait 10 seconds and then turn it back ON.
Done! Additional troubleshooting... If you have problems with paper feed, take it apart again, check everything is in place correctly, push things together tightly, and put it together again. If you have trouble with print quality, open the lid, clean any ink residue, use the SSC Service Utility to clean the heads. ..
5/26/2022 3:37:51 PM • Epson Stylus... • Answered 2 days ago

My Epson WF 2650 printer is showing error code 0xF1, how do I fix it?

Hi, Please check for paperjams within your printer tray. Remove any pieces of stuck paper, then restart your printer and your error should go away. Thank you.
5/26/2022 3:19:37 PM • Epson WorkForce... • Answered 2 days ago


Hi, Please attempt to factory reset your printer in order to reset the counter. If you don't know how to do this, please check the table of contents in your device's manual: . Thank you.
5/26/2022 12:39:29 AM • Epson Stylus... • Answered 2 days ago


epson t60 resetter give error 21000068 please solve my problem
5/23/2022 6:43:50 AM • Epson TM-T60... • Answered on May 23, 2022

The ink cartridge cover is not latched. what do i do

I had the same error on my WF-3620 with CISS and the solution is simple: my ink cartridge cover is removed and the only way how printer can determine that the ink cartridge cover is not latched is when something prevents ink cartridge carriage from moving to the right edge. In my case somewhy ink cartridge carriage got stuck and I just pushed it slightly with my hand and the error got solved. Note that you have to push ink cartridge carriage when it tries to move immediately after you press cover open sensor.
5/19/2022 6:06:20 PM • Epson WorkForce... • Answered on May 19, 2022

Error light scanner Epson DS-6500.

Limited help in the link. Basic fix is to do a power cycle or call for service. ..
5/18/2022 7:25:40 PM • Epson Office... • Answered on May 18, 2022

Epson wf-2530 printer error see your documentation

Turn the printer unit ON 2. Pull the power plug from the back side of it 3. wait 1 min 4. Plug unit back in 5. wait 3 full minutes 6. try to print does the error still exist? If yes continue below Locate one piece of CARD STOCK paper and manually feed it up against the feed assembly and into the feed.Must be CARD STOCK PAPER, regular paper will not work. the idea is too dislodge any pieces of paper that may be broken off inside the rollers, and not visible to the eye. Repeat this process until the error goes away. If you continue to experience problems, PLEASE RESPOND TO ME
5/18/2022 3:13:49 PM • Epson WorkForce... • Answered on May 18, 2022

Epson L4160 printing in all blue

Access the Print or Page Setup dialog box and click the Utility icon button, then click the Head Cleaning button. Follow the on-screen instructions.
5/18/2022 9:56:03 AM • Epson Office... • Answered on May 18, 2022

How Do I Resolve Epson Printer Error 000041?

Epson printers, one of the greatest printer types, are widely used in homes, businesses, and other corporate settings. Despite the fact that Epson printers are known for their outstanding performance, users frequently encounter mistakes and malfunctions. Epson Printer Error 000041 is one of the most prevalent errors. Epson Printer Error Code 000041 Solution You can easily fix Epson Printer Error 000041 by following the steps below: The first test for Epson Printer Ink Cartridge compatibility. Again, every now and then, clean the chip on the cartridge. Ink Cartridges should be reinstalled on your device. Reboot your computer. Allow for the changes to take effect. Those are some errors that are commonly Call Epson Printer Customer Care Number. If you are one of them then kindly contact us. Our team of professionals is ready to help you in all the possible manners.
5/17/2022 7:08:39 PM • Epson Office... • Answered on May 17, 2022

What is Epson Printer Error Code 000041??

Hello Everyone, I get an Error Code 000041, last month where my printer shows an message that says "Turn the printer off and on again" I did it twelve times, both off button and power cord disconnection, but the message remains. It just happened all of a sudden but you don't need to wait much more as you can follow this articles How to Resolve Epson Printer Error Code 000041:- post to resolve your issue. It will give you to solve your this Epson printer error 000041, following the steps of how to check the paper jam issue, configuration setting of the issue or install and re-install Epson Printer.
5/17/2022 7:01:14 PM • Epson Office... • Answered on May 17, 2022

How to Fix Epson Printer Error Code 00041?

Toll-Free Number +1-866-231-0111Epson Printer Error Code 00041 when switching on your printer. This happens when the printhead or ink cartridges have not been loaded into the printer. This error may also be provided during the ongoing printing session. Dust may collect inside the printhead or on the printer scanner. You could face the error as a result. There are many such triggers behind Epson Error Code 00041. This article reveals the causes, as well as successful preventive measures. Resolve Epson Printer Error Code 00041 ·Test for compatibility with the Epson Printer Ink Cartridges. ·Clean the chip on the cartridge periodically. ·Reinstall in your device the Ink Cartridges. ·Restart your system and enable the modifications to take effect. Method 1: Uninstall and Reinstall Printer Driver ·Firstly, to restart the printer, press and hold the On or Off button. ·Then enter the Administrative User login details. Method 2 - Fix the Expended Ink Cartridge Issue ·As we stated earlier, Epson printer error 00041. ·You'll need to toggle your printer computer on first. Contact Epson Printer Support Number +1-866-231-0111 If you want to talk to our experts to avail expert assistance on call, you can dial our helpline number at any time of the day. Make a smart choice in choosing the best repair services for your printer and enjoy uninterrupted printing experience afterward!Related Video:-
5/10/2022 10:36:17 AM • Epson Office... • Answered on May 10, 2022

Why my Epson Printer is Offline on Mac?

Use the troubleshooting guide to fix the Epson printer offline Mac problem. Step 1: Firstly, check your Mac OS version, if it is old or outdated then update it. Step 2: Ensure that the printer is turned on and plugged in, and there is no paper jam. Step 3: If your printer is connected to a USB hub, eliminate that connection and connect it directly to the computer. Step 4: After connecting your printer with a USB cable, open system preferences and then Printer and Scanner. Now click on the plus (+) button to add new printers. Step 5: If your printer does not appear in the window of your available printers, then check for updates from the Apple software update. Step 6: After completing all these steps above, click on the option "Use or Print Using" menu and select the "Select Printer Software" or "select driver" option. You will get a list of printers, locate your printer in the list and then click on Add button to add it as a default printer.
5/3/2022 10:08:59 AM • Epson Office... • Answered on May 03, 2022

Message is Service call error 00010004 I have an Epson Stylus pro 9800 and I am getting a message saying: Service call error 00010004 error 00010004 SERVICE CALL 00010004

Service Request errors in the range 00010004 - 000101D are related to a carriage movement problem. In some instances like paper jams, the carriage locking tab may be partially pushed in, causing the carriage locking mechanism to put a drag on the carriage or lock the carriage completely.
4/29/2022 8:37:29 AM • Epson Office... • Answered on Apr 29, 2022
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Epson Experts

The Knight
The Knight

Level 3 Expert

76835 Answers

Rob Hill
Rob Hill

Level 3 Expert

1455 Answers

Tom Chichester

Level 3 Expert

62329 Answers

Are you an Epson Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides