Ematic Tablets & eReaders - Recent Questions, Troubleshooting & Support

here is tech support for Your device https://ematic.us/support

my sister put a lock on mine

"Authentication Error" usually means when you are clicking on the desired wi-fi network and putting in your password you are making a small error in the password. ChecK: a - You are putting in the correct CaSe. Most are CaSe SpEcIfIc so if it asks for "F" it means "F" and not "f"; b - You are not leaving any spaces before or after the password (some tablets especially seem to leave spaces.) c - You are possibly putting in the Router Password. This is useless! you need to out in your Wireless Network KEY. It came with your ISP letter or on a little card or is printed on the router in the form of: Name (SSID) Goodwombat45837 Key: HG56TY78JK88 You would type in HG56TY78JK88 Note hg56ty78jk88 would FAIL, you have put in lower case. Hope this helps a bit.

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Download Internet Explorer Help boost browser security by disabling add-ons Many browser hijackings come from add-on software, also known as browser extensions, browser helper objects, or toolbars. These items can improve your experience on a website by providing multimedia or interactive content, such as animations. However, some add-on software can cause your computer to stop responding or display content that you don't want, such as pop-up ads. Internet Explorer warns you in the notification area of your browser if an add-on is slowing down your computer. You can also view the add-ons that you already have installed and disable the add-ons that you don't want by clicking the gear icon, and then clicking Manage add-ons. To learn more, see Protect yourself when you use ActiveX controls. Technical assistance Contact your antivirus software vendor for assistance with identifying or removing virus or worm infections. If you need more help with virus-related issues, go to Microsoft Support. For worldwide support, see Worldwide Computer Security Information. If you prefer to bring your computer to a local repair shop or have a repair person come to you, use the Microsoft Pinpoint tool to enter your ZIP Code and find a Microsoft partner in your area.

Try cleaning the touch-screen with a tissue or touch-screen cleaning paper, then wash your hands and use a skin moisturizer on your fingertips. If it still doesn't work, something's wrong with the unit. The touch-screen should work down to the discharge limit of the battery. Note: when you buy a new lithium battery or device that uses one, it is a good idea to charge it completely before using. Some types of battery charge controllers use this first cycle to calibrate battery parameters so you get optimum performance from the battery.

So all you have to do is power it down. Press and hold + volume button and start the tablet. It will give you 3 option . Select errase all data and factory reset. Bang it will reset to factory defaults

call the company that makes it and ask for tech support. I am sure they would walk you through the steps.

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Either your charger is fubar or your batteries can no longer take a charge.