Element Televison & Video - Page 5 - Recent Questions, Troubleshooting & Support


If you mean some storage device for recording and playback on the TV then yes, that device would be dedicated to that TV because of its software system. So if you plan to use a part used device you will need to remove that as the tv will format over it. Any device you select would be for that TV (unless you have more than one of the same model/make say). I do not know what software they use (possibly a Linux version) which is not directly related to MS, though MS systems can use software to extract that type of data it gets a bit techy. Hope this helps.........

Element... • Answered on Mar 16, 2019


You may be using a file format that the TV doesn't recognize. .

Element... • Answered on Mar 16, 2019


You might be able to get the model number from the settings menu and then find a PDF of the manual on the Element site. But most TVs don't have Red/White outputs for headphones, those are called RCA jacks and they are usually for sound to go into the TV. Try finding an 1/8th inch headphone jack.

Element... • Answered on Mar 12, 2019


No, the Element ELEFW328 does not have a Hulu app. This is not a Smart TV and does not support a direct connection to the internet for any streaming service. To get Hulu, you'll need some sort of a set-top streaming box or device. This could be something like the Roku devices, a FireStick or a computer connected to the TV. Connect the device to one of the TV's HDMI port and then connect the device to the your internet (router). The specifications for the ELEFW328 are available from CNET here: https://www.cnet.com/products/element-elefw328-32-class-31-5-viewable-led-tv/ . I hope this helps. Cindy Wells

Element... • Answered on Mar 05, 2019


LCD TV backlight lamp is usually the culprit... On my TV, however, it's the capacitors that gave out. You can tell the capacitors are bad when the top part of it is not flat and it's bulging.

Element... • Answered on Feb 16, 2019


Either there are multiple problems, which is rare; or the problem lies in an area that is common to the others. So most likely there is a power supply/ inverter problem. Probably one of the source voltages is low.

Element... • Answered on Feb 07, 2019


led line gone in screen could be a bad connection on screen. not really fixable. as when one led goes the hole row stop working.

Element... • Answered on Feb 03, 2019


This could be the TV's power supply, but that is just a guess, hands on testing must be done.

Element... • Answered on Jan 29, 2019


Put the model number in google and odds are you will find it there.

Element... • Answered on Jan 09, 2019


Tongfang, or Element TV
You will need to select a sourse.
Your remote should allow you to choose a source .
Most will have an HDMI 1 and or HDMI 2 as well as TV for direct Co Ax cabling.
Once you’re connected to the correct one you should have a media connection

Element... • Answered on Dec 23, 2018


The display of your T.V. may have burnt out and may need to be completely replaced. My other answers would have been to replace the items you stated you replaced.

Element... • Answered on Dec 11, 2018


No it’s not.

Element... • Answered on Nov 23, 2018


No it’s not a smart tv.

Element... • Answered on Nov 23, 2018


It should say so on box or in user manual if it is.

Element... • Answered on Nov 23, 2018


If its on DTV setting then reset the tv. If its through HDMI or other inputs, check how its plugged in and then try another cable that you know works.

Element... • Answered on Nov 18, 2018

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