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Electrolux Recent Questions, Troubleshooting Help & Support

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My beep is sounding too low, I want it to be high same as before.

The sounder/speaker is part of the control board which cost nearly $300. How good are you with a soldering iron? Most people want to stop them beeping. https://www.youtube.com/watch?v=f05Y_rTQVg0 https://www.google.com/search?q=washing+machine+beeper ..
12/11/2021 11:56:40 PM • Electrolux... • Answered on Dec 11, 2021
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Pedestal door won't close electrolux pedestal #EPWD157STT

I am guessing it runs on rollers on a rail like a filing cabinet. See if it has dropped off. A quick search shows the normal issue is not staying shut. https://www.google.com/search?q=electrolux+pedestal+EPWD157STT+jammed ..
12/11/2021 1:12:58 AM • Electrolux... • Answered on Dec 11, 2021
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2answers

The paint has started to peel off inside my microwave!

NO. The insides are baked on powder coat. If you paint it, you might as well throw it away. The paint can catch fire, even after it is dry.
12/10/2021 5:26:10 PM • Electrolux... • Answered on Dec 10, 2021
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Top Shelves on Electrolux Upright Freezer not Freezing....

compressor wont shut off till temp reached in unit it will take awhile because you have defrosted and it takes time for freezer to reach temp
12/6/2021 8:26:56 PM • Electrolux... • Answered on Dec 06, 2021
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Microwave is making a loud

Hello,

Does the microwave heat? if it heats, read further but if it doesn't heat, please let me know.

Investigate these three areas if your microwave makes a buzzing/humming sound and doesn't heat.

Power Diode

A diode is an electronic component that readily passes current in one direction only and blocks the flow of current in the opposing direction. If your microwave's diode has become defective, your microwave will not heat and you will hear a buzzing noise. Test the diode to determine if this is the cause of your problem. Replace it if it is defective.

Testing a diode

NOTE: Before you test your diode, make sure your microwave is unplugged, and that you discharge the microwave's capacitor.

Whether it is shorted or open, a defective diode will most likely show some sign of defect. Defective diodes will usually emit an electrical burning smell, signifying its defectiveness. Also, it may have split in two, or it may exhibit a burned crack, or possibly even a blistered spot.

A shorted diode is indicated by a loud humming noise from the high voltage transformer, and no heat produced when a cook cycle is initiated. Whereas little or no heat produced in your microwave, with an absence of a humming noise is indicative of an open diode. In either case, the diode has to be replaced.

With your microwave unplugged, and your capacitor discharged, use extreme caution to remove the lead that leads to the capacitor. You can leave the ground connection attached. The side of the diode that goes to the ground is usually marked with a dot, stripe, or arrow. Set your ohmmeter to R x 10,000 or higher. Touch the positive meter probe to the anode and the negative meter probe to the cathode to measure the resistance across the diode terminals. Remember that the cathode is on the side that goes to the ground, which is often marked by a dot, stripe, or an arrow.

A normal diode, that is a non-defective diode, will read anywhere from 50,000 to 200,000 ohms. Differences in microwave make and model account for this large range in resistance readings.

Reverse the meter probes and measure resistance while touching the positive probe to the cathode and the negative probe to the anode. Reversing the probes like this should result in a reading of infinity. Unless a bleeder resistor is present. The presence of a bleeder resistor would produce a reading of the value of the resistor.

High Voltage Capacitor

A capacitor is an electrical device which stores electricity. A defective capacitor may be why your microwave is not heating but you are hearing a buzzing or humming noise. The capacitor will have to be tested to determine if this is the cause of your problem. A defective capacitor will have to be replaced before your microwave will work again. Make sure you discharge the capacitor before you test it, though.

Magnetron

A defective magnetron is the third possible cause of why your microwave is not heating, but you can hear a buzzing noise. Test your microwave's magnetron. Replace it if it is defective.

Testing a magnetron

NOTE: Before you test this component, make sure your microwave is unplugged, and that you have discharged the capacitor.

There are two tests to conduct in order to determine whether or not a magnetron has become defective. If you receive results other than what are detailed below, you will have to replace your microwave's magnetron. Each test is described for you here:

TEST 1: Locate your magnetron and label each of the wires attached to it so that you know which wires are to be replaced where. Set your ohmmeter to the lowest resistance scale. Take a resistance measurement between each of the magnetron's terminals by touching each probe to one terminal each. Reverse the probes and take a second resistance measurement. Each measurement should read less than one ohm.

TEST 2: Set your ohmmeter to its highest resistance scale. Touch one of the meter's probes to a magnetron terminal. Touch the other probe to the metal magnetron housing. Take special caution to not touch the two probes together. This could result in an inaccurate reading. This test should produce a reading of infinity - indicating an open circuit.

Read the tips on the below links on how to replace your microwave oven's diode and how to discharge the capacitor.

http://www.fixya.com/support/r7088355-replace_microwave_ovens_diode

http://www.fixya.com/support/r7088317-discharge_microwave_ovens_capacitor

I hope the above is helpful.
12/4/2021 9:34:02 PM • Electrolux... • Answered on Dec 04, 2021
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Electrolux Front load - the boot seal is wearing due to friction from the drum at approximately 2-3 and 9-10 o'clock. Is there a drum suspension component that is wearing out.

Yes, I would think you have a broken spring that is not holding the front of the drum up. Basically the drum should float flat and level with the springs and a gas strut or two.
12/4/2021 5:44:42 PM • Electrolux... • Answered on Dec 04, 2021
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3answers

Control board and wiring harness which are

Hello Gentlemen; My name is Peter; I am a retired field service refrigeration technician. The two of you are on the right track. The board that you replaced; 19294535-2wop33oc00rzrbarpm5t54vf-3-0.jpg Substitution: 5303918498 The electronic control board controls the major electro-mechanical components in the refrigerator. When the electronic control board senses the compressor needs to run to cool the refrigerator, it sends voltage to the compressor and fans. It then receives input from temperature sensors to monitor the temperatures inside the refrigerator and freezer sections. This is a substitution and can not communicate with your existing electrical control board. You need tor replace this board was well: 19294535-2wop33oc00rzrbarpm5t54vf-3-2.jpg Substitution: 241973711 Cost: $83.00 The electronic control board 241973711 controls the major electro-mechanical components in the refrigerator. When the electronic control board senses the compressor needs to run to cool the refrigerator, it sends voltage to the compressor and fans. When you plugged in your old board and got power, that is because the two boards were communicating. When you change the board be careful to ground yourself by touching something that is bare metal. Static electricity will knock out a board. The Electrolux Frigidaire Refrigerator is a good unit. It should last you 20-30 years. If you want a unit that is in constant repair, buy either a Samsung or LG. They have the highest failure and repair cost of all of the manufacturers.
11/24/2021 2:11:07 PM • Electrolux... • Answered on Nov 24, 2021
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Electrolux Ultra Active ZUA3840 error blinking L (or 7)

Sure, Disconnect the two wires going directly to the motor. Then apply line voltage directly to the motor terminals. If motor does not turn it is defective - check the brushes for wear or bad contact. If motor runs then the electronics are bogus.
11/19/2021 2:18:05 PM • Electrolux... • Answered on Nov 19, 2021
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Why do I get E 21 message on my Electrolux slide in range Model EW301S6CjSc which has frozen the stove top

Thank you for your post, Sandra Gee!

Based off the information you have provided an "E21" error code is displaying on your Electrolux range. Typically, an "E21" stands for a communication failure between the EOC (Electronic Oven Control) and the ESEC (Electronic Surface Element Control). I would suggest performing a reset on your range and you can do that by disconnecting the power from it for ten minutes. The best way to disconnect power is to flip the household circuit breaker. If you continue to have an issue with an "E21" error code I would have a professional technician perform a diagnosis on your range to help repair it properly. Hope this is helpful. -Matt

11/12/2021 6:52:21 PM • Electrolux... • Answered on Nov 12, 2021
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How do I troubleshoot E21 and E39 Codes?

I appreciate your inquiry, Bill Payer!

I understand that your Electrolux range is displaying error codes "E21" and "E39" and you are waiting for a part to become available to change. Based off the error codes "E21" stands for key sensor for cook place two which means a potential issue with the left board. "E39" stands for incorrect configuration. To configure your cooktop you would need to press and hold the "Warm" key, then press right front "Power" key until it beeps. Then press left front key and the configuration should start. If that does not help your situation I would suggest having a professional out for proper diagnosis. This will help to avoid any unnecessary part purchases. Best of luck! -Matt

11/12/2021 6:48:51 PM • Electrolux... • Answered on Nov 12, 2021
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My Electrolux shuts down when hose attached? Gives full bag light.

check hose for clog
11/12/2021 3:16:54 PM • Electrolux... • Answered on Nov 12, 2021
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Electrolux EM25EC86SL microwave oven child clock. Please tell me what to do

Press and hold the start button for 5 seconds.
11/5/2021 8:12:23 AM • Electrolux... • Answered on Nov 05, 2021
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Why does my Electrolux washer keep turning on and off by itself

Possible faulty control board. Leave unplugged until you need to use it or have it serviced.
10/21/2021 5:41:20 PM • Electrolux... • Answered on Oct 21, 2021
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Hi have tried to reset my wt55 electrolux as per previous suggestions still cant get rid of c8 error code any ideas tia

switch off the device and switch on again. ensure the battery for the remote is okay and try again
10/13/2021 3:49:03 PM • Electrolux... • Answered on Oct 13, 2021
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Message says door open when door is closed for an Electrolux Dryer 2012 purchased

DEFECTIVE DOOR SWITCH
10/3/2021 8:20:18 PM • Electrolux... • Answered on Oct 03, 2021
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Why does my Electrolux 4300EL keep overheating?

Does it stop and open up by itself when it over heats? It sounds like you did everything you could. The over heat sensor is too sensitive and may need replaced. I had one like that. The bag lid would pop open when the vacuum cleaner is hot.
10/3/2021 11:31:50 AM • Electrolux... • Answered on Oct 03, 2021
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Where can I buy the cleaner/wax that electrolux used to have

The best Rim edge protectors you can get from Wheel Bands just take a look on them you will like them for sure because I have used them.
9/21/2021 4:59:34 PM • Electrolux... • Answered on Sep 21, 2021
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