Ecoquest Air Purifiers - Recent Questions, Troubleshooting & Support


You probably have a burned out high voltage transformer. That's what produces the ozone. Helpful hint...........the high voltage transformer is also the one used in bug zappers

Ecoquest Living... • Answered on Jan 16, 2021


Remove the plaques and using an old tooth brush clean with mild soap and water.. Rinse thoroughly, towel dry and finish drying them with blow drier. The interior of the unit and it's filter should also be cleaned. Depending on what type filer it uses (Aluminum mesh or soft mesh plastic) they too and can be washed with mild soap and water, rinsed and thoroughly dried. Any other type filter material may need to be replaced. Clean the interior with canned compressed air with a straw nozzle and a dry paper towel.

Of course, before you do any of the above, unplug the unit.

Ecoquest Breeze... • Answered on May 30, 2020


My unit would display e001 and e003 errors. Cleaning the filter and replacing the ceramic ozone plate did not fix it. Ended up taking the board out and inspecting it. Three capacitors were bad. After replacing, the system is working again. badcaps-dgouqi3kw5klmellc443m1pg-3-0.png

Ecoquest Fresh... • Answered on Feb 15, 2020


I have a pdf copy of the manual I can send you.

Ecoquest Living... • Answered on Nov 23, 2019


Your fan motor probably needs additional maintenance, in the way of lubrication.

After removing the unit from power, access the Fan blade and spin with finger. If there is any resistance to note then the spindle running through 2 bearing surfaces needs lubrication.

See the other question/answer to fan removal - motor lube.

If you have any sort of humidity to contend with and have a FreshAir model F1 or earlier different type, they seem to have some corrosion problems after a period of a couple years.

It is just a function of the machine/job that necessitates such maintenance.

Ecoquest Fresh... • Answered on Nov 22, 2018


You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net

Ecoquest Fresh... • Answered on May 19, 2018


your unit keeps burning the fuse. But You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net

Ecoquest Air... • Answered on May 19, 2018


there is not enough power supplied to the motor. But You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net

Ecoquest Air... • Answered on May 19, 2018


EcoQuest Focus has no filters or parts to change. Just vacuum. https://freshairpurifiers.net/

Ecoquest Fresh... • Answered on May 19, 2018


there is a fuse in the back right next to the power cord.

Ecoquest Air... • Answered on May 18, 2018


replaced the lamp, still not working.

Ecoquest Flair... • Answered on Feb 13, 2018

Not finding what you are looking for?
Ecoquest Logo

680 questions posted

Ask a Question

Usually answered in minutes!

Top Ecoquest Air Purifiers Experts

The Knight
The Knight

Level 3 Expert

76584 Answers

Dan Webster
Dan Webster

Level 3 Expert

8221 Answers

john h

Level 3 Expert

23902 Answers

Are you an Ecoquest Air Purifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...