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Dyson Answered Questions & Fixed Issues

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Dyson Animal V6 flashing blue and red?

two faults, mainly battery. A flashing blue light indicates that there is no power, please charge the battery. A flashing amber light indicates that there is no power or a temporary fault (e.g. too hot/cold). A flashing red light indicates that there is a fault, please call the Dyson Helpline.

Support and How to Guides for your Dyson V6™ Vacuum

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3/19/2024 2:47:52 AM • Dyson Vacuums • Answered on Mar 19, 2024 • 19 views
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2answers

Dyson DC41

12/31/2023 6:14:55 PM • Dyson Vacuums • Answered on Dec 31, 2023 • 306 views
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Is the base of a Dyson AM05 the same as a Dyson AM09?

Question edited for clarity. No it is taller https://www.google.com/search?q=dyson+am05+vs+dyson+am09 ..
12/29/2023 5:30:50 AM • Dyson Vacuums • Answered on Dec 29, 2023 • 43 views
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The bottom of the clear canister opens before I am ready...have to re-vacuum. Lock not working correctly. Seems secure when attaching & vacuuming...just falls open before I can remove it.

Check for dirt in tracks of closure mechanism, clean as nessary. Also, check worn mis-aligned, adjusted clasp.
8/17/2023 5:30:43 AM • Dyson Vacuums • Answered on Aug 17, 2023 • 41 views
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When cleaning the cyclone head can this be flushed with water?

Hi Len, it's Jack at Dyson. The cyclone pack on your DC14 should never be washed, flushed with water or submerged. Any residual water left within the assembly could cause permanent damage to your vacuum not covered under warranty. It could also contribute to an unpleasant odour from your machine in use. To clean the clear bin and shroud, you can remove the clear bin from the cyclone pack using the catch on the rear of the cyclone pack, as shown below. A soft brush or dry cloth can then be used to remove any clinging fluff or debris from the shroud. Gently tapping the cyclone pack will also help remove any clinging dust particles. 6c6a4392-33ed-4cae-ae42-15fe795ddcf0.jpg 723c157c-c771-4e93-9c38-ab070bd8dae2.jpg You can also rinse or wipe the inside of the clear bin with a damp cloth to remove any dust particles, but make sure it's completely dry before reassembling. I hope this helps, but if you'd like any further guidance on maintaining your vacuum, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
8/8/2023 11:44:24 AM • Dyson DC14 FS... • Answered on Aug 08, 2023 • 228 views
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How to fix the Dyson dc21 motorhead

6/22/2023 11:22:43 AM • Dyson Vacuums • Answered on Jun 22, 2023 • 131 views
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How do I fix F2 error on Dyson AM08 Pedestal Cooling Fan

To fix the F2 error on the Dyson AM08 Pedestal Cooling Fan, you must try resetting the fan by unplugging it from the power source for 2 to 3 minutes and then plugging it back in , it can work properly.
6/21/2023 5:42:40 PM • Dyson Dryers • Answered on Jun 21, 2023 • 242 views
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Dyson airwrap hair styler turns off at some heat settings and red light is blinking

If your Dyson Airwrap hair styler is turning off at certain heat settings and the red light is blinking, it could indicate a potential issue with the device. Here are a few troubleshooting steps you can try: 1. Check the power supply: Ensure that the Airwrap is properly plugged into a functioning power outlet and that the power cable is securely connected to the device. 2. Reset the device: Unplug the Airwrap from the power source and wait for about 30 seconds. Then, plug it back in and try turning it on again. This reset may resolve any temporary issues. 3. Clean the filter: The Airwrap has a filter located near the base of the handle. Check if the filter is clogged with dust or debris. If so, gently clean it with a soft brush or by rinsing it under running water. Allow it to dry completely before reinserting it into the device. 4. Check for overheating: The red blinking light on the Airwrap can also indicate that the device has overheated. If this is the case, it may have an automatic shut-off feature to protect against damage. Allow the Airwrap to cool down for a while before using it again. Make sure the vents on the device are clear and not blocked by hair or other obstructions. 5. Contact Dyson support: If the issue persists after trying the above steps, it's recommended to contact Dyson customer support for further assistance. They can provide specific troubleshooting advice or arrange for repairs if necessary. Remember to refer to the user manual or Dyson's official support channels for the most accurate and up-to-date information regarding your specific model of the Dyson Airwrap hair styler.
6/21/2023 9:21:46 AM • Dyson Vacuums • Answered on Jun 21, 2023 • 192 views
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My Dyson n AM09 keeps flashing red light and shows 42

The Dyson support site has choices of visible issues about led staying on, letters f, c, h showing, or many other options

https://www.dyson.com/support/journey/troubleshooting/61874-01/visible-issue-243255
6/12/2023 3:30:24 AM • Dyson Vacuums • Answered on Jun 12, 2023 • 55 views
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How do i clean my dyson root cyclone vacuum

believe it or not i would use a long paint brush with a opened bin linner,, to collect all the dust,,,

you can wash your blue filter in plain water and leave to dry as u would pots n pans on the side,,

when u have cleaned the area around the cyclone.. close your eyes and blow into the cyclone.. then use another large hoover to remove access dust and rubbish that was in the cyclone,

hope this helps reguards lee.
5/22/2023 10:06:46 AM • Dyson DC16 Root... • Answered on May 22, 2023 • 2,270 views
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Dyson DC40 Upright Vacuum. The brush bar intermittently not working.

Question edited for clarity. Question moved to model category. You say 'vacuuming the floor'. Hard floors should not have the brush bar turning. The brush is for carpets only. There are two belts on this machine. One is between the clutch unit and is very hard to remove. you can however remove the brush belt and remove all fluff, hairs and threads and then replace the belt.
4/23/2023 5:34:08 PM • Dyson DC40... • Answered on Apr 23, 2023 • 64 views
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I purchased a genuine Dyson bin replacement and when I try to shut the bin lid after I put the new one in it won't close.

Where did you order the 'Genuine Part' from. It sounds like a Genuine copy made in China like the brush that was sent to me. Genuine parts only come from Dyson direct. Mine came from Amazon. https://www.google.com/search?q=genuine+dyson+bin+replacement ..
3/14/2023 4:57:46 AM • Dyson Vacuums • Answered on Mar 14, 2023 • 58 views
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Where can i get a manual for dyson v6 slim vaccumn cleaner?

Here is a link to the manual: https://www.manua.ls/dyson/v6-slim/manual?p=3
3/8/2023 5:51:36 PM • Dyson Vacuums • Answered on Mar 08, 2023 • 43 views
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C1 error code on dyson pure hot+cool

The C1 error code on the Dyson Pure Hot+Cool indicates a communication issue between the control board and the motor. Here are a few steps you can take to try and resolve the issue:
  1. Turn off and unplug the machine for at least 10 seconds, then plug it back in and turn it on again. This can sometimes reset the control board and resolve the issue.
  2. Check the filter and make sure it is clean. A dirty filter can cause the machine to overheat, which can trigger the C1 error code.
  3. Check the air intake and make sure it is not blocked. If the air intake is blocked, the machine may not be able to cool properly, which can cause the C1 error code.
  4. If none of the above steps resolve the issue, the problem may be with the control board or motor. In this case, it is recommended to contact Dyson's customer support for further assistance. They may be able to help you diagnose and resolve the issue, or recommend repair options if necessary.
2/27/2023 11:35:12 PM • Dyson Dryers • Answered on Feb 27, 2023 • 366 views
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My Dyson DC35 just stopped .

Question edited for clarity and typos. Please don't call a Dyson a 'Hoover' (registered name of Hoover Inc), James Dyson will be very upset. :>D Yes you can buy batteries very easily, but you need ascertain that it is the battery, or the charger, or the control board? With a digital multimeter it is very easy to check battery and charger, but you will need Dyson service to diagnose a board issue. https://www.google.com/search?q=Dyson+DC35+battery ..
1/31/2023 6:55:44 PM • Dyson DC35... • Answered on Jan 31, 2023 • 170 views
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Broken latch on Dyson dc77/up14

1/23/2023 11:43:52 PM • Dyson Vacuums • Answered on Jan 23, 2023 • 55 views
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On my dyson 02-89666B. The power head keeps shutting off when I go to vacuum. When its not flat on the floor it works

If the vacuum cleaner's airways become blocked, the device will automatically shut off to prevent damage. Check for blockage at the power head. It probably runs when not flat because it can suck air past the blockage. If the vacuum's filter is full of debris, the vacuum may lose suction, causing the device to turn off automatically...which I doubt in your case. Be cautious removing the blockage for sharp objects. Best to you
1/23/2023 8:19:56 PM • Dyson Vacuums • Answered on Jan 23, 2023 • 133 views
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