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Dyson Recent Questions, Troubleshooting Help & Support

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Dyson v8 absolute is fully charged yet cuts out after 20 seconds of running. If we plug it back into the charger for a couple of seconds it starts again

If not battery low, check for blockage. Go to following Dyson link on how to...

https://www.dyson.com/support/journey/troubleshooting/164545-01.html


9/24/2021 1:07:10 PM • Dyson Vacuums • Answered 17 hours ago
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My Dyson v8 Absolute has both blue lights on and only holds charge for approx 1 min or so.

Whilst the battery should flash Red if the battery is faulty, 50% of the time it doesn’t. I can 99% Guarantee you that you need to replace the battery.
9/17/2021 9:11:29 AM • Dyson Vacuums • Answered on Sep 17, 2021
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My V7 Dyson won't charge - blinks red a few times then stops. Only 3 months old.

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Red = flashing 1 to 10 times means needs a new body

Red -= flashing 11 or more times means needs a new battery
9/17/2021 9:10:10 AM • Dyson Vacuums • Answered on Sep 17, 2021
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Dyson v6 slim battery problem

Replacement Vacuum Cleaner Battery for Dyson V6
  • Chemistry: Li-ion
  • Voltage: 21.6V
  • Capacity: 3000mAh
  • Color: Black
  • Weight: 340g
  • Dimensions: 132 x 114 x 88mm
  • v6-swgerplqc0aazfax5gxzg5yd-6-0.jpg
    9/17/2021 9:07:45 AM • Dyson Vacuums • Answered on Sep 17, 2021
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    I cannot push it on thick carpet. Can I raise the brush head?

    No. There is no way to adjust the height.
    9/8/2021 4:20:43 PM • Dyson DC65... • Answered on Sep 08, 2021
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    Dyson DC41 cyclone mesh consistently covered or clogged

    My DC12 does the same. I find that washing it in hot soapy water helps it not to stick. https://www.dyson.com/support/vacuum-cleaners/uprights/dc41 ..
    9/6/2021 11:04:41 PM • Dyson DC41 • Answered on Sep 06, 2021
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    I have a new Dyson V8 Absolute When I try to charge it nothing happens. When I pull the trigger I have one flashing blue light. HELP

    not trying to be a smart a** but which of the two do you have? 1. A flashing blue light indicates that the battery is running low on charge. 2. A fast flashing blue light indicates no power or a temporary fault (e.g. check filter or for blockages). FYI....A solid blue light indicates that the battery is charging. No light indicates the battery is fully charged. A solid amber light indicates that the battery is not charging due to a temporary fault (e.g. too hot/cold). A flashing red light indicates that there is a fault, call the Dyson Helpline. Best to you.
    9/3/2021 12:03:13 AM • Dyson Vacuums • Answered on Sep 03, 2021
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    Battery charge light flashes red

    To maximise battery life and safety while charging, these Dyson vacuum cleaners will refuse to charge if the temperature is too hot or too cold. Bring the vacuum cleaner in to the house and let it come to room temperature, and then it should charge again.

    (P.S. if that wasn't it, check that the filter is properly seated in its housing.)
    9/3/2021 12:01:15 AM • Dyson DC16 Root... • Answered on Sep 03, 2021
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    Where is the floor adjustment controls on the Dyson dc17 animal

    The knob on the bottom left side. It only has two settings, 'carpet' or 'hard floor'. https://www.google.com/search?q=Dyson+dc17+animal Dyson Support and the Manual https://www.dyson.com/support/vacuum-cleaners/uprights/dc17 ..
    8/29/2021 5:49:20 PM • Dyson DC17... • Answered on Aug 29, 2021
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    On button won't stay on

    easy fix, unplug the machine sit in front of it. put your thumb on the on/off button and push down and slip your thumb off of it as fast as you can so it pops real loud. Do this ten times and then plug back in and see if it works. ( this came from talking with Dyson people) Hope it works for you. They said this will reset the machine. also acts as a warning that your filters most likely need cleaned.
    8/16/2021 7:54:56 PM • Dyson DC17... • Answered on Aug 16, 2021
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    Dyson fan AM01 Flashing blue light

    Hi Kyle, it's Jack at Dyson. A flashing blue power light can indicate that the machine needs to be reset. This is simple to do - just unplug the fan completely from the power supply for 30 seconds or so. You should then find that the issue is resolved when you test the machine. If you're still having difficulties after trying this, please get in touch with us directly for some further assistance - a repeat issue sounds extremely unusual, and we'd need to understand more about how the fan is being used. You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
    8/10/2021 12:54:04 PM • Dyson AM01 Table... • Answered on Aug 10, 2021
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    Dyson bladeless fan not working. Lights on - nothing else

    Dyson are over price made in china product and has lots of problems buy cheap regular fan
    8/10/2021 12:53:26 PM • Dyson Air... • Answered on Aug 10, 2021
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    My Dyson DC44 makes a small 'electrical' noise when I push the button, but does not start the motor.

    You will have to send it back to Dyson for service. There are parts available, but nothing related to the motor. My guess is the start capacitor on the motor. You can try giving the motor area a flat handed slap. It sometimes helps seat the carbon brushes. https://vacuumdirect.com/collections/dyson-vacuum-parts/dyson-dc44-vacuum-parts ..
    8/8/2021 5:06:15 PM • Dyson Vacuums • Answered on Aug 08, 2021
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    My DC25 Animal is making a howling, whistling

    if it started after you cleaned the filters, it is because when you smack the filter that is in the ball like they tell you to, it pushes the gasket in so air can sneak past it. take it back out and pull the rubber gasket away from the filter so there is about 1/16-1/8" away all the way around, then put it back in. it will seal it and stop.
    8/1/2021 11:07:23 PM • Dyson DC25 All... • Answered on Aug 01, 2021
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    Dyson Animal DC 28 brush bar removal

    Hi there, it's Jack at Dyson.I'm sorry to hear you're having difficulty with your DC28's brush bar. I've attached our video which shows the correct way to remove any obstructions and reset the machine, in case this is useful to you.The brush bar isn't designed to be removable, and attempting to remove it may void any guarantee on your machine. If you would like some further help it may be best if you contact us directly - our experts will be happy to confirm if we're able to repair your machine under the terms of our 5-year guarantee. You can reach us on 1-866-693-9766 (US), or 1-877-397-6622 (CA).Best wishes,JackDyson Online Customer Supporthttp://www.dyson.com
    7/27/2021 2:19:42 PM • Dyson DC28... • Answered on Jul 27, 2021
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    My dyson dc25 brush is not spinning what is the problem

    Hi there, it's Jack at Dyson. DC25's brush bar is engineered to shut off for protection if something jams it. Once you've checked the cleaner head for any obstructions, and removed any threads or hair from around the brush bar, you should be able to reset your machine as shown in the video guide: Please note, the brush bar will never rotate when the machine is standing upright. Make sure you recline your DC25 into the normal vacuuming position before testing it. I'm confident this will resolve the issue, but if you do need further help, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
    7/26/2021 9:55:25 AM • Dyson DC25 All... • Answered on Jul 26, 2021
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    Dyson DC25 vacuum cleaner kickstand problem.

    Edited text to show model number in correct form and for clarity. Conjugated verbs and fixed punctuation. Moved Category from 'Miscellaneous' to Dyson DC25. It seems to be a known issue. The fix for 'won't recline' will be the same for reclined and won't come upright. Dyson quality has gone to pot since they moved production to the Philippines. https://www.google.com/search?q=Dyson+cleaner+%2325+kickstand ..
    7/17/2021 7:30:21 AM • Dyson DC25 All... • Answered on Jul 17, 2021
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    H2 error code on Dyson hot/cold fan unit.

    what is the question?
    7/10/2021 10:18:43 AM • Dyson Dryers • Answered on Jul 10, 2021
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