Duravit Home - Page 7 - Recent Questions, Troubleshooting & Support

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The toilet seat has come half off. How do I fix it?

you can get replacement screws at home depot or lowes if the hinge is broken you need to replace the seat
7/29/2012 7:06:50 PM • Duravit Metro... • Answered on Jul 29, 2012
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Hi there just fitted brand new bathroom pull cord.... works but have to pull it three times. Any ideas why ? Thanks Lydia

if the wires are correctly installed, and tight. then you may have a bad pull chain switch. good-day ! but first turn off electric, and see if the wires are not loose and the wire nuts are tight behind light.
3/19/2012 2:03:18 PM • Duravit Home • Answered on Mar 19, 2012
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Weak dual flush does not empty the toilet bowl.

well, yes... but apart from providing you with a forum in which to vent your frustration I'm not sure how you think we might help. I have the same problem with a dual flush cistern, but in my case I know that the root of the problem lies in the fact that the soil pipe leading from the bowl has insufficient fall (because the previous owner of my house moved the toilet further from the down pipe). Maybe something like this is contributing to your problem too?
3/13/2012 3:19:10 PM • Duravit... • Answered on Mar 13, 2012
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Water continues to flow after

You may need to change your diaphram in your filler unit
9/1/2011 10:38:48 AM • Duravit... • Answered on Sep 01, 2011
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I have a Vitra dual

Have you tried to remove the outer ring by unscrewing it before you attempt to remove the buttons? I don,t think you should remove the buttons first.
9/1/2011 10:37:27 AM • Duravit... • Answered on Sep 01, 2011
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My toilet cistern is continually hissing

Hi I have exactly the same problem, in fact it could have been me writing this - 3 toliets fine, main bathroom hisses. The Geberit flushing ciphen on the left (the smaller one) has been replaced and there is still a problem. If you look carefully,the water level needs to come up over the lip of an opening on the Geberit part and this causes the valve mechanism to shut off and stop the hissing. It is fine for about 40 minutes and then the hissing starts again if you don't flush it. The reason is that the water level has gone down but there is no obvious signs of where the water is going. It could be that the central flush mechanism is leaking slightly. I am going to replace this part next. If I were you I'd see if you are getting any water leakage into the pan when toilet not in use to see if the water level in the cistern is going down James T
9/1/2011 10:29:15 AM • Duravit Starck 3... • Answered on Sep 01, 2011
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My w/c flush non stop

You need to shorten the flush time of the flush valve.

8/29/2011 2:36:27 AM • Duravit... • Answered on Aug 29, 2011
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Toilet keeps running

Hello, The problem 99 percent of the time is, inside the holding tank of the toilet is a plunger, at the bottom,which is attached to the flush system. The plunger gets weak, or worn out. Don,t worry the is is a easy do it your self project. This is what you do for the fastest easiest and should run you under 30 bucks. You write down your toilet name, don't worry about model. This is the easy part, you turn off water. Valve that goes into wall down by base of toilet. Turn valve clockwise to turn off. Then carefully take off lid, set aside in safe spot to not drop or break. Now flush toilet, then grab your camera, phone camera if you have it and take some good pictures of inside of tank where all your controls are. Then take a trip to local plumbing supply, I recommend home depot, good price and great personal help. They sell the whole kit, it's cheap, and they also can make sure you have right one, and can show you how to do it, with the kit they have for it. Just show them the pictures of it off your phone or digital camera. Then you go home and it comes out Real easy, replace it with kit, and then turn water on, test it some, put lid back on and your back to flushing and saving water. Thank you, hope this helps and it is kind of a easy fun, do it your self project that should take about 20 minutes to change over. Thanks, mike from fixya.
8/12/2011 7:04:03 AM • Duravit D00006 -... • Answered on Aug 12, 2011
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