DISH Network Televison & Video - Recent Questions, Troubleshooting & Support
How do you fix a black screen for a dish tv
I can definitely provide some assistance and get some steps to try to fix this. To ensure I get the correct steps, how long ago did this start? Does anything come up on the screen when you try to change the channel? Was anything changed in the install? When you turn the TV off, then on, does it say an input or a channel?Tommy FaustDISH Social Media Representative
Dish hd dvr remote won't work. brand new. it
It sounds like you have interference, try removing the uhf ant from the back of rec and promgram it straight from there. you can also hookup "bunny ears or a pigtail coax to the uhf ant port to increse uhf signal. also make sure the uhf ant is standing straight up.
AWA STB 262 doesn't work properly
bennoanddash
With all receivers, depending upon the type cable going from the receiver to the TV, the TV is set either to a channel or an input setting (if using any cable other than a coax cable). I hope this helps.
Ray Calo
DISH Network
Turn of the sleep mode on my Hopper
Hi there joe ibrahim, my name is Kimberly and I form part of the Social Media department with DISH. In order to disable the Inactivity Standby mode on the Hopper and Joey system, press 'Menu' on the remote, select 'Settings', then 'Diagnostics' and last, 'Updates'. From the Update Screen select Disable and be sure to select 'Save'. If you have additional questions feel free to reach me at:
[email protected] EscobarSocial Media RepresentativeDISH L.L.C
Error code 024 on guide
Hi there! My name is Kimberly and I form part of the Social Media Department with DISH. It is my pleasure to help you. Please perform a hard reset on the receiver. To do a hard reset, you simply unplug the receiver from the power outlet it is connected to, leave it unplugged for 20 seconds, then plug it back in. The receiver reboot process takes about 5 minutes. Once the show is back on, try accessing your DVR again, if it is still not working, the receiver will need to be replaced. If this is still a problem, please feel free to email me at kimberly.escobar2dish.com with your account number so we can get this resolved.
Kimberly Escobar
Social Media Representative
DISH L.L.C
It doesn't come on anymore
I had the same thing happen with my vip622 dvr, the fan ran constantly and the green light would flash...and no picture...well..I read through some things..and found out to get this receiver running correctly, you have to put it on a stand alone shelf with nothing on or around it..a milk crate underneath the table I have my TV on seems to have worked..for some reason this box can not be in an enclosed area...at all...having it sit all alone seems to be the only solution...I had to get a new HDMI cable to make it reach...but things seem to be fine now...(cross the fingers)!
New channels
the best thing to do is to call and ask your provider, they will have a form they can fill out for you to request specific programming, most pay-te;ecision companies are primarily occupied with acquiring high definition programming at this time though
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