DeLonghi Dehumidifiers - Recent Questions, Troubleshooting & Support

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Delonghi dehumidifier DE500 P leaking water

The hose is supposed to be in the tank. Someone emptied the tank and forgot to put the hose back.
9/16/2021 4:36:12 AM • DeLonghi... • Answered on Sep 16, 2021
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E3 error

I got mine fixed tonight! It was not that easy but can be done.
After my last post, I called the customer service of DeLonghi. The agent can only refer me to the authorized repair shops but she does not know what “E3” meant. There is no shop in NJ where I live, and the closest one is in CT! One of the two shops there knows right away the E3 is the fault of a condenser sensor. He mailed me the part ($25) and I took the covers off (be very careful to record where the screws are from ---- they are not all the same size/shape, and also there are two small tabs on the top holding two cover pieces together, so don’t force it to open or you will break it). There is only one part looks like the same as the replacement part I newly obtained and it has a metal clip attached on the copper coils. Carefully replace the sensor on the coil as you find previously and plug the other end to the control board. It sounds lengthy but once you open the cover it will all become clear to you. Be patient and this can be done. Very glad to see/hear it is working now again!

p.s., the store first mailed me the wrong part (on the plug-in end it has two ridges rather than one) so I have to call them again to explain and they mailed me a different one with a single ridge. Apparently there are two types (old and new model) for this model.
8/6/2021 9:03:26 AM • DeLonghi DE500... • Answered on Aug 06, 2021
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Where can I buy the filter for DeLonghi DN 125 R Dehumidifier

Apparently NOWHERE! Contact DeLonghi direct https://www.delonghi.com/en-int/products/comfort/air-treatment/dehumidifiers This search query should have shown lots of places, Maker direct, Amazon, eBay and Appliance parts suppliers like Part Select dot com. It's very odd. https://www.google.com/search?safe=off&rlz=1C1QJDB_enCA643CA644&sxsrf=ALeKk00f9Jx3klLUl0dKNUo5ffEHVuQLMA%3A1612057058213&ei=4gkWYNW0DJWq1QGmg6TQAg&q=DeLonghi+DN+125+R+Dehumidifier+replacement+filter ..
1/31/2021 1:43:26 AM • DeLonghi... • Answered on Jan 31, 2021
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Can a Delonghi dehumidifier DH25 be connected to an outlet pipe to get rid of the water? It's working fine, but I ned to empty it nearly every day

Some dehumidifiers have provisions for connection of an ordinary garden hose to drain into a tub, a standpipe, or a sump pit.
12/28/2020 2:12:45 PM • DeLonghi... • Answered on Dec 28, 2020
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DELONGHI DH300P E3

The E3 Code, indicates that the air intake filter needs to be removed and cleaned. Be sure the unit is OFF and unplugged before removing the filter. Filter cleaning should be performed at least once every two weeks, as part of Routine Maintenance.
6/6/2020 6:44:27 PM • DeLonghi... • Answered on Jun 06, 2020
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I would like to have the delonghi de400p drain from front hose instead of into bucket

all this info is in the manual. Either you threw it away or are a person who does not like to read.
10/28/2019 6:40:58 PM • DeLonghi... • Answered on Oct 28, 2019
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My DeLonghi DEM10 wont power on any more - like fuse gone

The tank may be full. Your dehumidifier has a safety device that turns off the dehumidifier when the water tank is full. Usually the tank itself either presses against a switch or there's a device connected to the tank that triggers a switch when the tank is in place and full.

If you've emptied the tank and the unit doesn't run, inspect the place where the tank rests to see if there's a switch or mechanism that's not being activated. You may be able to turn it on with a simple flick of your finger.
5/16/2019 10:55:04 AM • DeLonghi... • Answered on May 16, 2019
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De longhi dehumidifier showing yellow light

Usually happens when the float valve is stuck in the down or up position try wiggling the handle to release or if the collection bucket is not sitting perfectly on the safety switch has to be down square I have the delonghi dem10 model always empty and unplug before checking
1/31/2019 4:45:46 PM • DeLonghi... • Answered on Jan 31, 2019
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Your DeLonghi DE500P cannot condense wet air into water, although it forms icy blocks which blocks the flow of water.

Dear Heemin, From the wording which you have used, it appears you think you are talking to the DeLonghi company. You are not. You are speaking to "fixya:". Please contact DeLonghi or one of it's dealers by finding their access information on your computer's search engine. God bless your efforts.
7/5/2018 7:49:07 PM • DeLonghi... • Answered on Jul 05, 2018
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Where can I get instructions for a DeLonghi dehumidifier model DDe 50e?

Free online manual: https://www.manualslib.com/manual/228038/Delonghi-Dde40e.html#product-DDE%2050E Delonghi DDE40E Use And Maintenance Manualhttps://www.manualslib.com/manual/254660/Delonghi-40eddh30.html#product-DDE%2050E
4/19/2018 11:35:27 PM • DeLonghi... • Answered on Apr 19, 2018
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Good morning. I have a DeLonghi

Are you worried as to why there is no Water in the Water Tank/Bucket at all? Well, a few operational basics must be understood by you please. For the unit to remove moisture from the air and draw water into the bucket/tank, the set relative humidity (%RH) must be below the current or ambient room relative humidity. Attempt to lower or reduce the setting you have to a lower value and it should start collecting water in the tank. Hope this helps
11/20/2017 11:49:11 AM • DeLonghi... • Answered on Nov 20, 2017
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I have a delongji DEM 10 dehumidifier and it keeps

follow this steps and fix it. God bless you Unless you are licensed and qualified professional, do not try to repair a dehumidifier by yourself. If your unit is running constantly yet there is no water in the tank, try lowering the temperature control. If the problem persists, there may be a problem within the refrigeration system. You may need to pull the filter and clean it. Also try wiping off the unit itself. When the water tank is full, the unit will shut off and will not run until the tank is emptied. The dehumidifier shuts off by a safety switch in the back of the unit. If the switch is not working properly, you may try manually pressing the button or slightly bending the switch.
    Motor If the fan motor is damaged or will not work, no cool air will be coming out of the dehumidifier. The unit, however, may still run. You may need to replace the motor. If the coils in the back of the dehumidifier constantly freeze, try turning off the unit for an hour or re-locating the unit to a higher position to allow the room to heat up. If your water tank is constantly full and you are emptying it on a daily basis, you may have a water leak somewhere in the room with the dehumidifier.
    10/27/2017 3:35:49 PM • DeLonghi DE500P... • Answered on Oct 27, 2017
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    I tried to drain direct via garden hose,

    Did you punch out (or cut) the plug that the hose connects to? If not, its blocking the water from draining to the hose. Please rate 4 stars if this is helpful. Thanks and good luck! 1225143384-70967_full-wgxnstrtbjljcxdl1wryefyx-5-14.jpg
    10/25/2017 5:58:05 AM • DeLonghi 50-Pint... • Answered on Oct 25, 2017
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    Delonghi dehumidifier is not drawing in liquid, have run it all night but nothing and there is still mist on windows, can you please advise

    It's basically an air conditioner so if the fan is running---the condenser not plugged up via rats nest---lint----the float switch working---if possible tip over switch working----the system maybe low on refrigerant
    5/31/2017 1:52:31 AM • DeLonghi... • Answered on May 31, 2017
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