Dell Studio - Recent Questions, Troubleshooting & Support

You could try downloading and installing another video player eg VLC - Here is a link to the download page -

Dell Studio 1737... | Answered on Feb 17, 2020

if the computer is over 2 years old replace the harddrive with a SSD and reinstall windows

Dell Studio 1537... | Answered on Apr 24, 2019

You can reset bios password in two ways.
1. Open back cover of laptop,
2.Pull cmos cell from motherboard, wait for 15 minutes then put it back.
3. The computer will not ask password.

Using jumper settings
1. Find the jumper on the motherboard named clear cmos it has 3 pin .1-2-3
2. Place jumper in 2-3 position.
3. Then put it in 1-2 position again.

You can also check another solution by clicking

I hope it helps.
If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Dell Studio 1535... | Answered on Mar 01, 2019

Hard drive is failing. Reseat hard drive cables. If it does not work, have to replace hard drive. probably damage from overheating or powersurges.

Dell Studio 17... | Answered on Feb 19, 2019

I done this step but still m not get my display

Dell Studio 15... | Answered on Dec 16, 2018

Hello Greg!

As with most Backups, the method and software doing the backup are key.
Backups will not function if you are trying to back up open files or programs; unless Volume Shadow Copies is turned on, and your Backup Software can backup from those.
Another hurdle could be that you have decided to backup files that are locked by Windows as long as you are logged in to your Profile. A reboot and log in as Administrator would free up those locks,
Can you help us understand what you are backing up with and which files?

Dell Studio Slim... | Answered on Oct 02, 2018

Beep Codes
Your computer might emit a series of beeps
during start-up if the monitor cannot display
errors or problems. The following repetitive
beep codes help you troubleshoot problems
with your computer.
NOTE: To replace parts, see the Service
Manual on the Dell Support website at
One beep - BIOS ROM checksum failure;
possible motherboard failure
Contact Dell (see "Contacting Dell" on page 53).
Two beeps - No RAM detected

Remove the memory modules, reinstall
one module and restart the computer. If
the computer starts normally, reinstall anadditional module. Continue until you have
identified a faulty module or reinstalled all
modules without an error.

If available, install memory modules of the
same type in your computer.

Three beeps - Possible motherboard failure
Contact Dell (see "Contacting Dell' on page 53).
Four beeps - RAM read/write failure

Ensure that no special memory module/
memory connector placement requirements
exist (see the Service Manual on the Dell
Support website at

Verify that the memory modules that you are
installing are compatible with your computer.

Five beeps - Real Time Clock failure
Replace the battery.
Six beeps - Video BIOS test failure

Dell Studio Xps... | Answered on Sep 27, 2018

take the battery out and see if the computer boots up. if it does then you will have to replace the battery. most of the time when the charge lights blinks the battery is bad

Dell Studio 1537... | Answered on Sep 17, 2018

You need a system repair disk so that you can boot up to a dos command prompt. Sometimes you might be able to get a command prompt from booting up in Safe Mode. Windows 8 and 10 have a startup repair that will allow you to get to a command prompt in the advanced options of the startup repair options. If you can get to a dos command prompt there is an hidden administrator account on all computers just for when a problem like this happens. You need to make the hidden administrator account active then you can sign on with it and go into the control panel and create a new user account with administrative rights (or as an administrator). You can then copy all your data from your old user account to the new user account that you created. You might get a message such as "you don't have permission to this account or folder'" when you try to copy you data from one to the other, just click ok and it will allow you to have permission. To activate the administrator account just type this at the dos command: net user administrator /active:yes (when you are done you just change yes to no and the account will be hidden again) but you can always leave it active.
Enable the Hidden Administrator Account on Windows 7 8 or 10

Dell Studio 1737... | Answered on Mar 09, 2018

Without a diagnostic meter to check, it is cheaper to replace the power supply. You could take the power supply into a place that sells computer parts and see if they can test it. They fail, especially OEM and they have a lot of complexity to them .

Dell Studio XPS... | Answered on Mar 07, 2018

any available touch pad on the market is windows compatible. just try out which works for your needs.

Dell Studio 15... | Answered on Feb 20, 2018

that is a BIOS error. 2 beeps means a post error one or more of the components is not working correctly.

Dell Studio XPS ... | Answered on Feb 20, 2018

if you like the laptop soo much if you want you go to e-bay and look for the same laptop that would use YOUR RECOVERY CD.
the laptop don't have to be perfect you can use the one you have for parts, one of the main thing is you'll have your hard drive and memory card. [REMINDER] make sure if you decide to do the project to have a mini set of screw drivers and a small magnet to keep screws together and a work place.
good luck.

Dell Studio 1555... | Answered on Feb 04, 2018

Please restart your machine and keep tapping F12 key from the keyboard

It will display a menu with options
Press enter on DIAGNOSTICS option
Let's confirm if the hard-drive is not gone bad
It will confirm if all tests are passed, you don't necessarily need to run the extended memory tests

Or you can also check in F2 menu (BIOS menu) during reboot
if the Hard-drive/SSD is detected on your XPS 13 notebook
Try to load BIOS defaults too.

Please reply back with the results.

Dell Studio XPS... | Answered on Dec 29, 2017

Take a look at the event viewer (Start -> Run -> type "eventvwr" and hit OK) and see if there are any STOP errors right before or right after the reboot time. The machine is probably set to automatically restart after a blue screen STOP error (aka "Blue Screen of Death", or BSOD), but that's making it reboot too quickly for you to see the actual error. Post a new problem with the STOP error code and we can help you out further!

Dell Studio 17... | Answered on Dec 01, 2017

hi Luciafly.
see if this link helps you out.
Studio 1535 Slot Load CD DVD Drive with Stuck CD
you might have been to this link but try it out there is lots to look at and you might find something that could help you out on this matter.
Dell Studio Laptop 1537 CD stuck in my disk drive Google Search

Dell Studio 1537... | Answered on Nov 21, 2017

Ensure Bluetooth is installed and on in the notebook, then turn on the Bluetooth speakers, they should be detected by the system, then pair the devices in bluetooth manager.

Dell Studio 17... | Answered on Nov 21, 2017

Try connecting an regular old USB keyboard to the computer. Sometimes computers won't boot if a functional keyboard cannot be found during it's Power On Self Test.

If that is the case, then the laptop's keyboard is fried and needs to be replaced.

Dell Studio XPS... | Answered on Nov 15, 2017

Sounds Like you need to Navigate to "Sounds" on your control Panel the Check to see if its there. If so Make it default after enabling it. If not got to Troubleshooting and run that it should clear that problem up

Dell Studio 1537... | Answered on Nov 10, 2017


Try the following:

1. Fn + F2
2. Update or install latest version of wireless drivers.
3. The problem could be with the F2 and F4 Keys on the keyboard, in this case the keyboard needs to be replaced.

You can reach out vendor for a replacement if it is under warranty.

Dell Studio 15... | Answered on Oct 12, 2017

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