DCS Cooktops - Recent Questions, Troubleshooting & Support

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Control knob doesnt adjust flame height?

Use a manometer to insure lp gas pressure is correct. The regulator for the stove may need adjusting. The air mixture adjustment may not be correct for PL as well.
2/16/2022 6:58:52 AM • DCS Professional... • Answered on Feb 16, 2022
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1answer

DCS Burner Flame Height Control

I would check the gas pressure at the meter reg .It sounds like you are saying too much gas to burners
11/17/2021 10:28:52 PM • DCS RDU-305 30"... • Answered on Nov 17, 2021
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Igniter works, but the clicking

Hello,

The electrode (spark plug) for that burner is not telling the spark module the burner is lit and go ahead and turn off the spark. That electrode and the wiring on it need to be replaced,from that burner back to the spark module. I found this place online that sells that part http://www.expertappliance.com/partfinder-gas-stove-elite.php



Gene
3/24/2020 10:28:43 PM • DCS 36 in.... • Answered on Mar 24, 2020
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1answer

DCS RGS slow to preheat

You didn't state whether you used a DCS conversion kit or not. I was able to find conversion instructions for a model similar to yours (not an exact match) but it will give you an idea as to what all is involved. DCS RGSC 305 Instructions Manual
12/20/2017 8:39:00 AM • DCS RGU-364GL-N... • Answered on Dec 20, 2017
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Why does one igniter click constantly and not ignite the burner

No gas reaching burner. Check out valve
12/2/2015 2:15:13 AM • DCS Cooktops • Answered on Dec 02, 2015
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1answer

Dcs oven wos130 wont reach set temperature on bake

Good afternoon Steve! The answer may depend a bit on what you mean by 'stops heating'.
  • One interpretation could be 'the heating shuts off, and the oven goes back toward room temperature
  • The other would be that it heats up, but it heats to a certain temp and then stays there. it's just not as hot as it's supposed to be.
If it's the former, that sounds like something is overheating and an interlock is engaging because it's interpreted as 'I'm too hot where I shouldn't be, and I should shut off before I cause a fire. I'd leave that to a better trained service tech. If it's the latter, then it'll depend on how low it is. If it's way low, then there's a couple possibilities:
  1. The heater element is defective, and even at the full current draw the oven can run, it can't get any hotter than that upper temp. This would mean replacing the element.
  2. The temperature sensor in the oven is defective or mis-mounted. There should be a temp sensor inside the oven cavity. if it's disconnected, or, say, bent out of place and much nearer the bake element then it should be, then the heat coming direct off of the element may be fooling it into thinking the oven is hotter than it really is. this could mean replacing the temp sensor, or just re-mounting it to proper position.
If it's just a bit low, then there could just be a calibration problem. If you look at the manual here DCS WOS 127 Use And Care Manual Child Safety User Option you can see how to adjust the calibration up or down in temperature to, hopefully, match the oven thermometer you're trying to use as a check. Hope this helps! Good Luck D
11/18/2015 10:00:01 PM • DCS Wot-130 30"... • Answered on Nov 18, 2015
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1answer

How do you repair oven that won't fire?

Given that its gas, I would advise you get a competent person to check it out. Propane gas and sparks don't mix. There are things in the owners manual you may feel confident enough to check, if not, leave it to a trained person.
8/29/2014 12:46:52 PM • DCS Professional... • Answered on Aug 29, 2014
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