Danby Freezers - Recent Questions, Troubleshooting & Support


Is there a lock?
Otherwise, it could be frozen to the top if there was liquid water that refroze. Warm it up with a hairdryer around the lid rim.

Danby Freezers | Answered on Nov 05, 2019


In that model the Temperature Control often is the culprit.

When the freezer gets very cold it shuts off.
The because it is not running it gets warmer and will start to work again.

I would perhaps focus on the Temperature Control.

Danby Freezers | Answered on Aug 22, 2018


both feet screw in and out so use spanners to loosen of the lock nut or pliers to move the rusted thread
A spray of wd-40 may help

Danby Freezers | Answered on Jul 12, 2018


The drip pan on any freezer collects ice melts from the evaporator during the defrost cycle. Most of them are mounted on the compressor and use the compressor waste heat to evaporate the water.
If there is rotten meat smell in the drip pan it means there is also rotten meat smell in the evaporator coils and fins.
It's almost impossible to get "stuff" out of the evaporator fins unless you take the unit apart.
This means you will probably have to remove and replace the refrigerant plus evaporator and the entire process could take two 8 hour days or more.
Alternately,
after you completely wash it out you can try placing a pan of hot water in it and run it empty. The steam will condense on the evaporator and freeze. Then defrost it . Hopefully this will wash some of the funk away. You might have to do this several times.
If that doesn't work then cost wise the unit is junk.
Suggest in future wrap your meats in freezer bags or other
water/air tight containers in case power goes off.
Monitoring your freezer is a must to catch issues before smelly spoilage can set in.

Danby Freezers | Answered on Feb 04, 2018


Considering you just purchased this unit, you should call the manufacture to get warranty service on it.

Danby Freezers | Answered on Oct 23, 2017


easiest way to do this is look at the label on the compressor. I usually lists RLA. FLA is usually 5 to 7 times the RLA. For example, if RLA is 3.0, the the FLA is 15-21 amps. FLA is actually LRA for about 2 seconds.

Danby Freezers | Answered on Oct 01, 2017


the switch my be a temperature monitor switch. the alarm is set to -10f to let you know that there is a temperature problem.

Danby Freezers | Answered on Sep 12, 2017


The insulation inside the walls is deteriorating, or you have a very high moisture atmosphere in the room where it is.

If the freezer is in a garage or not in a setting where looks is important, you can glue polystyrene insulation on the side of it. If it is in view, you need a new one.

Danby Freezers | Answered on Oct 06, 2016

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