Ctm Health & Beauty - Recent Questions, Troubleshooting & Support

The joystick will display a sequence of flash codes. Count them and find the count here: This could be several issues, But the flash code will tell you for sure.

1. Stall Timeout, Joystic out of neutral
2. Battery Voltage too over 32VDC hi or too low under 17VDC
3. Left motor Fault
4. Right Motor Fault
5. Left Brake Motor fault
6. Right Brak Motor fault
7. Shark Control Module Faul
8. Power Module Faul
9.Shark Module Faul

Contact me Direct 909-590-1388 x115 CTM HOMECARE OFFICE

Ctm HS-2800... | Answered on Feb 01, 2020

hi Brenda, it normally located at the rear near the controller, you will find like a black circular button type with a hole in the middle, covering up the hole will quieten it down,

Please note, if you make it quiet and there is accident when you 're backing ? , at least people know you're there.


Ctm Health &... | Answered on Feb 07, 2019

Hi, Check the brushes in both motors. i know it going okay in forward but you be surprise , at worse it's a controller fault,


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Ctm Health &... | Answered on Oct 21, 2018

Throttle pot out of neutral, could be adjusting or replacing.

Ctm HS 890 4... | Answered on Jul 03, 2018

Here is the manual. I am still looking for the schematic. the manual does have a god troubleshooting section. http://scooterland.net.au/wp-content/uploads/2015/08/User-Manual-HS-589.pdf

Ctm Health &... | Answered on Oct 30, 2017

Remove the top tiller console and check connections from membrane horn switch to horn. Test for voltage to the switch with a voltmeter. Check for voltage to the horn when the switch is pressed. These horns are inexpensive and easy to replace by splicing the wires and hot gluing the new horn inside the cover.Hope this helps

Ctm Health &... | Answered on Dec 14, 2016

Hi there is a PDF instruction download type in CTM850 mobility scooter schematic. INCLUDES HS-890 or U can get in touch with www.ctmhomecare.com.they might b able to help .good luck

Ctm HS 890 4... | Answered on Nov 13, 2016

Hi try this +44 800 096 1296. good luck try this phone number they might have youre controller .............+61 3 9329 3666...... Cheers

Ctm Health &... | Answered on Nov 01, 2016

Please let us know what the problem is so we can better guide you on what to trouble shoot. Example: ohms on motors, too much current? please advice or call CTM direct 909-590-1388 x 115

Ctm Health &... | Answered on Sep 02, 2016

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