Crate Music - Page 7 - Recent Questions, Troubleshooting & Support


Real basic owners manual is here:
http://www.crateamps.com/pdf/manuals/CA6110DG_OM.pdf

Look at the chassis, or pull a part number off the original speaker to match speaker and back cross reference to the amp versions that used it. The OM is at least good enough with the block diagram to allow it to be serviced easily enough.

Crate CA6110DG... | Answered on Feb 21, 2012


Hi there,I have the same problem with my flexwave 120. I opened the amp to measure several capacitors on the small effect circuit board. If one of this capaciters have internal short circuit, wich will effect the others causing effects to fail. I removed them one by one to find possible short circuit. All capacitors were ok. I think the problem is in the processor wich is to diffucult to replace. I think it's easier to replace the effects circuit board. But where do we find this board??10_29_2011_6_25_35_am.jpg

Crate Flexwave... | Answered on Feb 18, 2012


Your amplifier is a solid-state rectified tube amplifier. This means that a tube is NOT used for the power supply. Why is this significant? Because most of the time you have the problem you are describing, it is because of the tube rectifier.
Since this amp does not have a tube rectifier, the problem is likely one or more of the tubes. I have seen in 95% of the amps I repaired that the tubes were the cause, and since the amp is so new, I would suspect tubes first.
Now the hard part: which tube? Without a tube tester, you will have to use the 'firewall' technique. You will need to get a bunch of replacement fuses, as you might go through a few untill you find the problem. Radio Shack is a great place for fuses (make sure they are SLOW BLOW type).
The problem is almost guarenteed to be the power tubes: they are a big failure mode in tube amps (the preamp tubes are not as likely the problem).

This is what I do at a customer site without a tube tester:
(1) Have either a KNOWN TO BE GOOD REPLACEMENT SET OF TUBES or a NEW SET OF TUBES.
(2) Have plenty of fuses.
(3) Start with power tubes: they cause most of these problems. Replace burned out fuse.
(4) Replace all 2 (or 4 in your case) with the good tubes.
(5) Turn on amp and play on it (30 minutes at various volumes and settings). Turn it on and off many times using the on/off procedure your amp requires (like using the standby switch on some models).

* if the amp plays and works, likely you had a bad power tube. If you are blowing fuses, the problem is either the power amp circuitry or the preamp tubes.

* Leave the good power tubes in before going on to the next step. Also: the minor difference in bias wont matter for what we are doing now: the bias being WAY out is almost never the cause.

(6) Check preamp tubes (easy to do, as this does not require us to poke around on the insides).
(7) Replace burned out fuse (atleast number two by this point).
(8) Replace all preamp tubes.
(9) Turn on and repeat step 5.

* Blowing fuses at this point means atleast two types of repairs needed: retention tube sockets or someone to look inside the amp. Either way, this is a serviceman repair (things I do). Since the amp is so new, take the warentee buyout and throw it back to where you got it. Crate is real good about dealing with these issues (if you are the only owner and it is within warantee).

If you need to contact warantee support, you can tell them you have had the amp re-tubed and the problem still persists (meaning they can brush you off with 'just get it retubed and then call us if there is problems'. This is like 'take two asprins and call me in the morning: 95% of all tube amp problems can be fixed by this (retube, not asprins).

If you have to do the warantee route, KEEP YOUR NEW TUBES. The preamp tubes are fine, but the power tubes may be damaged. Wait for what Crate tells you before you use them. This is if you are cheap. I would pitch all of the tubes and consider the 70 bucks as my cheap attempt to bet I am in the 95% solution number (tubes are the cause). Otherwise, the repair will cost shipping at a minumum. Dont you love it: tube amps are expensive and require someone with deep pockets to enjoy the tone. But what can we do: tubes DO sound better and when everything is working, they perform reasonably well.

Good luck on this!
-mike

Crate FlexWave... | Answered on Jan 27, 2012


Your symptoms would indicate the battery is defective. When a battery fails, its internal resistance goes up and they PROBABLY use this battery in place of having a separate filter capacitor so you will get hum or buzz as a result and no charging indication.

Crate TX15 15W... | Answered on Sep 14, 2011


Both those LIKELY run on a 5 volt supply within the unit. Check for the presence of that voltage... some new stuff MIGHT be 3.3 volts DC, but you should find those voltages. If missing, it may be a shorted electrolytic filter cap OR the filter cap associated with creating the 5 volts from the supply. You really need the schematic for this... try to procure one.

Crate FlexWave... | Answered on Sep 13, 2011

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