Copystar Office Equipment & Supplies - Recent Questions, Troubleshooting & Support

Copystar CS-1650... | Answered on Jun 20, 2020

if this were your problem it would be obvious the inner tray is in the middle of the machine there is a lever that lifts up as paper stacks up its probably stuck in raised position

Copystar Office... | Answered on Jun 20, 2020

that code points to your exposure lamp not lighting. that lamp is the one under the glass that scans your originals. you will need a tech that has parts access to replace.


Copystar CS-1650... | Answered on Nov 14, 2019

so, just enter 10871087, press start, after enter 163, press start. thats all.

Copystar CS-1650... | Answered on Nov 04, 2019

It is fuser error try resetting it by running mode 163, otherwise replace the fuser unit.

I’m happy to help further over the phone at

Copystar Kyocera... | Answered on Oct 30, 2019

It is usually because you have the machine set up as A4 and the your documents or printer driver set to 81/2 X11(American letter size) size paper ,to override this ,got to the menu system button in the top left of the operation panel ,scroll down to printer setting in one of those menues you'll find A4/letter override turn it on and you'll get rid of the problem .

Copystar Kyocera... | Answered on Oct 07, 2019

This code is a high temperature in the fuser unit. The reset process is as follows, enter 1087-1087-163-print button-execute-print button then shut machine off when the message comes up on the display. The machine should clear the code and reboot, if the code returns you will need to contact a service company for further assistance. Hope this helps.

Copystar Office... | Answered on Sep 11, 2019

Press 1087, 1087 until the machine shows U000 self status, press 163, press start and then scroll to execute and then press enter. the machine will iunitialize and come ready for copying

Copystar Office... | Answered on Apr 27, 2019

You first need to pull the fuser out and manually check that it is running smoothly. More times than not, it will be the fuser rather than the motor.

If the fuser is fine, locate the motor then turn the machine on and visually inspect. If the motor does not run before the code pops up then replace it.

Copystar Office... | Answered on Mar 22, 2019

System menu, reports, status page, start

Copystar -... | Answered on Mar 14, 2019


Copystar -... | Answered on Mar 14, 2019

Jam under the drum unit

Copystar CS-1500... | Answered on Mar 14, 2019

Pull out the fuser, push the green buttons

Copystar Kyocera... | Answered on Mar 14, 2019

Update the FIRMWARE

Copystar... | Answered on Mar 14, 2019

Add toner

Copystar CS-1810... | Answered on Mar 14, 2019

Open top cover, remove toner and developer unit

Copystar CS-1500... | Answered on Mar 14, 2019

Bad TRANSFER belt.

Copystar Fs... | Answered on Mar 14, 2019

Not finding what you are looking for?
Copystar Logo

743 questions posted

Ask a Question

Usually answered in minutes!

Top Copystar Office Equipment & Supplies Experts


Level 3 Expert

1363 Answers

Tareq Bin Mostaq...
Tareq Bin Mostaq...

Level 3 Expert

1449 Answers

George Mclaughlin

Level 2 Expert

369 Answers

Are you a Copystar Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides