Citizen Watches - Recent Questions, Troubleshooting & Support


Citizen EcoDrive does not have calibre 2100. This is ordinary quartz calibre and uses battery SR-626W. This battery will last for 2 - 3 years and is not rechargeable.
You can check for yourself using this link:

http://www.citizenwatch.com/CUK/English/home.asp

Rate me, please.

Citizen Calibre... | Answered on Sep 03, 2019


The point of a radio-controlled watch is that you should not have to move the hands manually. It is meant to respond to a time signal send from various places in the USA, UK, Germany, Japan and (I think) China.
The signal's strength varies considerably, depending on where you are located and the ambient temperature. It may need some application and persistence to get the watch synchronized with the signal, this will cause the hands to move to the correct local time - even then it may need correction if you are in a different UTC time zone or on Daylight Saving Time (DST) locally. Not knowing the make complicates the validity of any information.

I have found that the sync signal is broadcast on the hour for about five minutes and is best received at night where the signal travels further.
Ensure your watch is fully charged and leave your watch by a window overnight for best results.
If you still have difficulty, use an internet search to find the nearest broadcast station to where you are and work out which direction-facing window is best sited to face it.

I have two RC watches - one Citizen and one Casio. One likes to have the left side of the watch facing the window and the other favours the 12 o'clock facing the window, As I don't know the make of your watch I would recommend trying to place it in various orientations until you find one that works for you. I have found the whole set up performs best in cold air situations - and so are more reliable in the winter.

Guessing further, If you bring up the signal display function it may force the watch into signal sync mode - always remembering the 'on the hour' signal broadcasts. You may also find a way of adjusting the hour to suit if it differs for you once it is synced.

Citizen Watches | Answered on Aug 21, 2019


Best check out the Citizen website, or vintage watch sites. :-)

Citizen Watches | Answered on Jul 17, 2019


It will be very difficult if you don't have the right tools
You would need a hand press of the right size. You would need a tool to open the case back, you would need to know how to remove the crown and stem in order to remove the dial with the movement. It would be also a good idea to have it tested for water resistance and you would need a special aparatus to do that. You may also need to replace the I ring or gasket.

Citizen Watches | Answered on Jun 28, 2019


This problem may be due to your analog hands being improperly zeroed. To find out, try this: 1. Put the watch in chronograph mode by rotating the crowon in its normal position to "chr" 2. Pull out the crown two clicks. This should cause all of the hands to point to zero. If you do this and your minute hand points to 1 o'clock, or five minutes, you will know that this is the problem. If this is the problem, you can can correct it by zeroing the hands as follows: 1. Put the watch in chronograph mode by rotating the crowon in its normal position to "chr" 2. Pull out the crown two clicks. This should cause all of the hands to point to zero, or close to it. You should also notice the letters "HR" in the lefthand digital display. This allows you to move the hour hand by rotating the crown. If the hour hand is not pointing at 12 o'clock, rotate it so that it does. 3. Push the top button once. The letters "MIN" should appear in the lefthand digital display. This allows you to move the minute hand on the large dial, and the minute and hour hands on the small UTC dial. Rotate the crown so that the minute hand points directly to 12 o'clock. 4. Push the top button again. The letters "SEC" should appear in the lefthand digital display. Rotate the crown to point the second hand directly at 12 o'clock. 5. Push the crown back into its normal position. Set the digiatl time and date in your tie zone, and your analog hands should match the digital read-out. If the zeroing of the hands is not the problem, I don't know what is wrong with the watch.

Citizen Skyhawk... | Answered on Jun 24, 2019


sorry not that I am aware of .take it to a shop that sells them.

Citizen Watches | Answered on May 26, 2019


i have a citizen eco that i had stored away for too long, the battery was completely dead so i purchased a new one and fixed myself i did take it into a couple of jewellers who wanted to charge me over £100. it wan't too difficult to do.

Citizen Watches | Answered on Mar 18, 2019

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