Citizen CLP - Recent Questions, Troubleshooting & Support
What else do I need to type labels on my citizen clp=621. Iv'e down loaded citizen driver 7.3.5.exe. I can not find the cd that came with the printer. I cannot find the file to type in the info I need
What you need to do is purchase the label printing software for the printer. I do believe the CD that once came with the printer's packaging was just the printer drivers for the Windows 95-XP edition operating systems; and one had to buy the software program separately.
In any event, there is a company called Bar Codes Inc, that sold this discontinued product you own...their phone number is 1-800-351-9962. Perhaps they can help you
There's an online company called seagullscientific.com that sells software for this label printer too.
Here are the phone numbers to the printer's manufacturers/distributers:
United States of America (310) 781-1460
Germany: +49 (0) 711-3906 420
United Kingdom +44 (0) 20 8893 1900
Japan +81 (0) 42 468 4608
I have no personal or financial interest in any of these companies; just trying to help and pass on good info to you.
When I try printing, the
First you need to check the blink rate:
If fast this denotes a ribbon error - check ribbon is installed correctly.
If slow this denotes a label sense error - check the sensors are clean and are correctly aligned.
LABEL NOT PRINTING CLEARLY
On the right hand side of the print head is a blue thumb wheel. ensure this is set position 9, this will give you full width print. This adjustment is for setting narrow width labels.
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