Celestron Optics - Recent Questions, Troubleshooting & Support


Why not look at the old battery, or look in the manual ?

Celestron Optics | Answered on Nov 28, 2019


It is impossible to assess the weight (or more correctly Mass of a star, as weight is a perceived function of Earth's gravity) without knowing the chemical make up of the star. That is why astronomers use the star's measured albedo to qualify and quantify them.

Celestron Optics | Answered on Sep 16, 2019


Read the manual. Follow the instructions therein.

Celestron Optics | Answered on Jun 13, 2019


Sky Prodigy does not have you align on stars but self aligns on images from the mount's camera (much like satellites do to orient), so ignore any incorrect suggestions about picking alignment stars, centering them, moving axes, entering correct dates or info. You should just turn it on and it figures everything out in 10 or so minutes alone.

Thiscode is likely a hand controller failure and you need to call Celestron. Mine did this too. good luck, you will need it...

Celestron... | Answered on Apr 28, 2019


Basically, enter Time, Date, and Site-- level the tripod and do a 2 or 3 star alignment.

All of the manuals are on the Celestron web site here--

http://www.celestron.com/c3/downloads.php

Celestron... | Answered on Jan 02, 2018


Depends on the size of the mover a 5 foot woman of 100 lbs vs a 6 foot 6 man of 400 lbs . this question is not answerable

Celestron Optics | Answered on Sep 28, 2017

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