Casio Music - Recent Questions, Troubleshooting & Support


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Casio WK-210... • Answered on Aug 11, 2020


Pat, the USB output on the Casio WK-210 is only capable of sending and receiving MIDI information. It's not sending any digital or analog audio. Audacity is primarily for sound file editing.

In order to use the keyboard to record onto your computer you can connect an audio cable from the 1/8" stereo mini-jack to an input on your computer. Then you can record into Audacity.

Or you can acquire MIDI recording software (ie. Logic, Cubase) and then using the USB output on the keyboard, you can control and record multiple MIDI instruments in those programs.

Casio WK-210... • Answered on Jul 21, 2020


You manual is here http://support.casio.com/storage/en/manual/pdf/EN/008/Web_CTK2400-ES-1A_EN.pdf Interestingly...check out page EN-34...about the section on local control...Follow the directions to turn your sound back up... Good luck

Casio Music • Answered on Jul 18, 2020


what program are you running and did you set up your keyboard with the software so it can recognize it. Depending on what software it is your using as soon as I know I can tell you how to get it working. I use my midi keyboard with everything from reason, Ableton live, pro tools logic logic express vdj traktor basically every software!

Casio Ctk491... • Answered on May 09, 2020


There aapparently is no reset proceedure other than cycling the power. You don't tell us if you are on battery or an adapter. Use of incorrect adapter or failing batteries could cause this. The lights run LONG after the batteries will no longer generate sounds. If on an adapter, try using fresh batteries to see if it might work on battery... if it does, then your adpater or the connector may be bad.

Casio Ctk-5000... • Answered on Dec 17, 2019


PC drivers available at Casio http://support.casio.com/en/support/download.php?cid=008&pid=20 If you have a MAC google casio driver for Macs by 3rd party.

Casio CTK-720... • Answered on Oct 07, 2019


If you have the part, you need a soldering iron, solder wick and solder. Apply heat with the iron to the lugs on the input that protrude through the circuit board, and apply solder wick to desolder the bad part - do this for all the contacts. Remove the bad connector, place the new one and heat the lugs one at a time, once the iron has been on the lug for several seconds, apply the solder to the lug and hold for a second or two. When the solder melts and flows remove the iron and the solder. Allow it to cool - repeat for all the lugs. A good solder joint is shiny. A bad one is dull, and that is called a cold solder joint. If you get a bad one, just heat it back up and wick the solder away and start over.

Casio Music • Answered on Sep 30, 2019


My guess would be they have been pulled up out of the normal position. Do they still press down and sound? if you remove the keybed and the contact strip you can then reposition them. The worry is that when they are forced up they sometimes crack the circuit board underneath. the keys have a hook type arrangement that should stop the, lifting up. maybe open and report back with some photos of what you find and more advice might be available. Dan Becketts Music Ltd

Casio Music • Answered on Sep 17, 2019


First of all ensure you are using the correct power adaptor and that it is providing the correct voltage and polarity. If that is all OK try powering up whilst apply light upwards pressure to the connector ( then try with light downward pressure ) If it lights up momentarily or constantly whilst turning on the problem is probably a loose connection which will require soldering. If nothing then either the connection has been badly damaged or the solder tracks on the pcb have failed. If you have used the wrong voltage / polarity adaptor you may have damaged circuitry which will probably require specialist repair. I hope this helps. Good luck. post any responses back and we might be able to help further.

Casio Ctk574 61... • Answered on Sep 07, 2019


My initial thought would be as there is no sound that you have plugged the cable into the wrong socket. Please double check carefully and report back.

Casio Music • Answered on Aug 05, 2019

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