Casio Cameras - Recent Questions, Troubleshooting & Support


Lens stuck halfway out Casio Exilim July 20 2009

Question edited for all the typos. Question moved from Casio computer to Casio Camera. If you are reading something back in 2009 make sure you aren't reading 'Suggested Answers' as they are often not the item you have. It also sounds like you are giving a testimonial as a new post to someone that is no longer on the Fixya site? This is your only post, did you fix your camera? ..
4/1/2022 4:41:34 AM • Casio Cameras • Answered on Apr 01, 2022

Good quality photos

In the quality option... select 2040x1356 (the A4 print).

I myself also have a casio camera and i take all my pictures at the highest availible quality. While this is not the size u want to email pics at... You can always reduce the file size on your computer, but you can never add quality. While it may take more space on my mem card it is worth it, it is like the old saying about dressing warmly... you can always peel layers off....
3/17/2022 11:01:19 AM • Casio Exilim... • Answered on Mar 17, 2022

How do I set the time on a Casio AQ-230 watch?

Have you considered following the explicit instructions which will be contained in the manual ?
1/26/2022 2:08:10 AM • Casio Cameras • Answered on Jan 26, 2022

We have a casio exilim

buy a new battery (DUH)
12/3/2021 1:00:41 AM • Casio Cameras • Answered on Dec 03, 2021

Casio exilim ex-z850, won't power

sounds like dirty battery contacts to me
12/2/2021 7:30:11 PM • Casio Cameras • Answered on Dec 02, 2021

Casio QV-R40 camera just bought second-hand

many things second hand are JUNK
12/2/2021 7:30:04 PM • Casio QV-R40... • Answered on Dec 02, 2021

My screen is all white


First verify that you didn't just accidentally turn off the LCD. To check, turn the camera on and press the "DISPLAY" or "DISP" button once. One other thing to check is that faded pictures can sometimes be caused by a stuck shutter. Potential symptoms may also include purple scratchy lines showing up on the LCD monitor and the camera's pictures. Other reported symptoms may be extremely distorted images (one reader likened them to the movie "Grudge"). Or blank or black pictures or black videos with good sound being recorded on the camera's flash card. You may suspect that the camera's shutter is not opening, but this is not the case. Note that the camera's menu functions should show up without any problem. Please note that your camera must be experiencing these symptoms due to a faulty CCD, and not due to other problems. Note that they're going to look for dings and dents. This is a CCD failure and in some cases had been subject to a recall. Contact Casio support-this may be one of the recalls and replacement camera could be on its way. They will do it for free of cost.

Thank you!!
10/31/2021 5:41:44 PM • Casio Exilim... • Answered on Oct 31, 2021

Camera turns on to white screen only. Lense

I had a similar problem with my 42 in Philips LCD HDTV.

Here was the problem. My Power Supply Board had several bad capacitors. I opened my TV (warranty was expired of course) and found four bulged capacitors on the PSB. Many major electronics companies Philips/Magnavox, Sony, Panasonic, and others were sold capacitors that failed in 2-5 years instead of 10-20. The capacitors fail prematurely due to a lack of preservatives. Unfortunately, they were installed in all sorts of devices and cause a wide range of failure problems.

Here are some options for you.

1. Have it fixed by a professional $$$$$$$??????? (Is it under warranty?)

Remember, TVs CONTAIN HIGH VOLTAGE AND CAN KILL YOU! Do this at your own risk.

2. Open your TV and find PSB. (The board that the power cord plugs into) Check for faulty caps. If you find some (bulged or leaking) bad caps replace the entire board. The entire board costs around $250 right now because they are in high demand right now. They can be found online. I would definitely shop around though.

3. Remove and then replace individual faulty caps. This takes some soldering skill.

Caps are inexpensive and if you can take care of it yourself it will save you hundreds.

This may be your problem. If you determine that it might be.

I have a Tip/How TO tutorial on this site that may also help. It gives step by step instructions for replacing caps on PSB #715t2432-2. If this is your board you are in luck. Here is the Link: Fixing the Philips Turns/shuts off on its own problem. I'm working on uploading pictures to help guide people though the process as well. Let me know if I can do anything to help.

Hope this helps and if it does please rate it accordingly. Good luck.

10/27/2021 11:35:56 AM • Casio Exilim... • Answered on Oct 27, 2021

White screen on LCD

If you cannot find a solution to your problem you may want to email [email protected]. He has good advise and good used parts at a fair price.
10/27/2021 11:35:03 AM • Casio Exilim... • Answered on Oct 27, 2021

My casio exilim has a blank white screen

hi, you need to request to replace the lcd unit to the service center.

10/27/2021 11:33:58 AM • Casio EXILIM... • Answered on Oct 27, 2021

Gross overexposure of still photos.

I have the same problem starting a few weeks ago when taking pictures out in the cold (-8 Celsius). Viewing the pictures on the computer shows that only a third of the image is being read. The other two thirds are coming out pure white. So when zoomed out it looks overexposed, but it really is missing 2 out of 3 lines.
I haven't found any solutions on the internet. I reloaded firmware 1.02 and tried using the internal memory card to eliminate the removable memory card as a problem.
Any ideas? I love this camera and hate to throw it out.
7/30/2021 10:53:57 PM • Casio Exilim... • Answered on Jul 30, 2021

Dark photos

try resetting ur camera.

press menu
go to setup tab
go up to reset
press right arrow
highlight reset
press set.

If that doesn't work u would have to send that into repairs.
7/19/2021 7:35:03 AM • Casio Exilim... • Answered on Jul 19, 2021

How to remove date and time stamp

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Обычная таблица"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} There is a special tool that can easily remove date stamps, watermarks and other unwanted objects from your digital photos:
7/1/2021 6:06:43 AM • Casio Exilim... • Answered on Jul 01, 2021

The battery cap of my Casio Exilim ex-h15 is stuck, any recommendations to fix it? should I force It open? please help me

This may mean the battery has expanded in the chamber - forcing it may damage the body or the compartment cap. Repair or replace.
2/11/2021 12:01:09 AM • Casio Exilim... • Answered on Feb 11, 2021

My Casio XJ-M255 lights are red, what can I do to fix this problem?

For checking out the problems related to your Casio XJ-M255, I will suggest you check out the manual or download it and look at page 19 of the manual, all will become clear.
12/2/2020 3:23:18 PM • Casio Cameras • Answered on Dec 02, 2020

Model XJ-M255. Why are lights red?

A) This is not a camera. B) If you look at page 19 of the manual, all will become clear.
11/2/2020 10:45:25 PM • Casio Cameras • Answered on Nov 02, 2020

Recover deleted files recovery download freeware

You can Download ZOOK Data Recovery Software to Recover Deleted, Corrupted, Formatted and Lost Data from Windows. It is an excellent tool which allows you to retrieve permanently deleted data from Pen Drive, SD card, Hard Disk, External Hard Drive, Memory Card, SSD, etc. It also enables user to recover lost multimedia files such as photos, videos, emails, documents, folders, audios, MP3, and other file formats of Windows. It enables user to retrieve back all their lost data. It is a safe and secure utility to restore the files. It enables users to preview all the recoverable files and offers to restore and save the restored files at the selected destination path. Explore More:-
3/17/2020 9:21:03 AM • Casio Exilim... • Answered on Mar 17, 2020

Menu key is not functioning in casio exilim EX-270

the solinoid switch may be n/working, apply contact cleaner beneath the menu butten
1/7/2020 9:33:54 PM • Casio Cameras • Answered on Jan 07, 2020

Casio Z600

The Casio Exilim EX-Z600 seems to have a high failure rate with the CCD (Charged Coupled Device). Symptoms include over-exposures (white outs) on outdoor shots and thin horizontal lines across the entire image. I have the same camera with the same problem. Given the age of the camera (2006), it is probably not worth fixing. cimg4029-zwxg3pm2abcj13l0v1fp1bmg-3-0.jpg
11/23/2019 9:55:43 AM • Casio EXILIM... • Answered on Nov 23, 2019

Need instructions manual to casio Exilim digital camera Ex S8 12.1 pixels

Look it up on Google
9/16/2019 6:06:50 PM • Casio Exilim... • Answered on Sep 16, 2019
Not finding what you are looking for?
Casio Logo

Family Lines

4,270 questions posted

Ask a Question

Usually answered in minutes!

Top Casio Cameras Experts

David Shaub

Level 3 Expert

2994 Answers


Level 3 Expert

3290 Answers

Steven Wander
Steven Wander

Level 3 Expert

598 Answers

Are you a Casio Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides