Canon Optura - Recent Questions, Troubleshooting & Support - Page 3

Only use the firewire connection. If you do not have this on your PC(Install drivers before connecting camera), remove the memory card and use a memory card reader.

I can't see the other solutions you mention.

This camera requires a Firewire (DV or IEEE1394) connection to download videos from tape. That is all there is to it. Some mini-DV cameras will download by USB cable, but this one is not one of them. The USB connection is only usable to download stills from a memory card in the camera in this model.

The same is true of cameras made by other companies such as Sony and Samsung. Some models will download over USB cables but other will only work over Firewire.

Hi, please get the driver here : www.driverskit.com/Camera/Canon.html
www.driverslab.com/drivers/Camera/Canon/16/22.html
www.usa.canon.com/cusa/consumer

Regards

These manuals are not downloadable, they are specifically made for service centers. Of course for about $70 you can purchase one. Same goes for tv sets,washing machines, dish washers, refrigerators and most other non-throw away electronics. If you need further help, I’m available over the phone at https://www.6ya.com/expert/ernie_b93ee48ba0eab50b

Sound like a malfunctioning CCD (Charge Coupled Device) image sensor. Rare, but possible problem with your LCD screenviewer... in both cases (LCD or CCD) this isn't a job that you could solve yourself; this wrong include distorted images or abnormal colors, scratchy purple lines, blank or black pictures, and/or black videos with good sound being recorded on the camera's flash card. I suggest check this link for additional details in this previous solutions for an Defective CCD and next contact your Canon service. I strongly suggest (taking into consideration the age of your camera) to evaluate the cost of repair versus the cost of a new camera with similar features, before making a final desicion.Hope this helps; also keep in mind that your feedback is important and I'll appreciate your time and consideration if you leave some testimonial comment about this answer.Thank you for using Fixya, and have a nice day.

You can download the user manual for this unit from this link, just click HERE.

The most likely cause for this is a damaged or defective flexible ribbon cable that connects the viewfinder to the camera body and will require disassembling the camera and viewfinder assembly to repair. This can be done fairly inexpensively but it's not really a user serviceable problem and should be repaired by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

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Two possible causes for said problem..
1- battery itself could be bad/ dead.
2- battery compartment terminals got broken internally and causing no voltage supply towards camcorder circuit board.
Check camcorder with another battery and if it still does not power up then it will take apart to check battery compartment terminals and nearby chip fuse, this should be done by camera technician to avoid further damage to camcorder.
Hope this will help.

This is usually caused by a failed component in the power circuit within the camera and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

This can be caused by several problems including a defective eject switch in the cameras internal circuitry or a bad motor and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Tape mechanism problems can be quite complicated. This will require disassembling the camera to repair the tape mechanism and can be done fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

You will require a firewire cable to connect to the Mac. Usually a 4 to 6 pin cable, the newer Macs use a 9 pin version.
iMovie will do the job as will Final Cut.

This is usually caused by an oxidized or defective Audio/Video drum. You can try running a cleaning tape through the camera. If this does not solve the problem the camera will need to be serviced by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .