Canon FS - Recent Questions, Troubleshooting & Support - Page 2

I know it's probaly pointless in 2014 to post this, but all you need to do is rename the video file so that it has an ".AVI" extension (Google "show extension names on Mac" if you need to). The ".PGI" file is used only by the camera, and is not used for any type of decoding on other devices (meaning you don't need it, and should just delete them).

Canon FS200 ... | Answered on Feb 07, 2014

instead you can use this utility (see download below). If you have a card reader in your PC then this utility makes live even easier....

Canon FS200 ... | Answered on Dec 20, 2013

I experienced the same thing. The compact power adapter is simply the power cord used also to recharge the camcorder. Plug it into the wall at the same time as you have the USB plugged into the computer and it should be able to download.

Canon FS100... | Answered on Dec 11, 2013

Visit (part of CNET), and search for 'video convert' You'll see dozens of programs that can do the job. Make sure you select one for your OS (Windows, Mac, etc.), and be aware that there are both 'free' and 'trial' programs there to try. Also, read EVERY screen when installing, being sure to UNcheck any optional stuff you do NOT want (toolbars, new browsers, etc.).'platform%3DWindows%2CMac%2CiOS%2CAndroid%2CWebware%2CMobile&filterName=licenseName%3DFree'platform%3DWindows%2CMac%2CiOS%2CAndroid%2CWebware%2CMobile&sort=&rpp=10

Canon FS400... | Answered on Dec 02, 2013

you have to leave in your sd card

Canon FS100... | Answered on Nov 05, 2013

The Date/Time command is in the DATE/TIME SETUP menu. See page 81 of this manual:

Canon FS100... | Answered on Oct 20, 2013

You definitely have anti-virus installed in your system (Computer), As a result system prompted for SCAN & fix due to possible virus or worms found in your device (Canon), At the moment you click that "Do you want scan & fix canon", the system have cleared/deleted the virus or worm infected file, In the result you are unable to find the video files again or If it is there it will not run. I would recommend you to formate your Memory Card and then use it. There is no way to recover that video again.
Hope this will help,


Canon FS200 ... | Answered on Feb 04, 2013
Go here teh official Canon support site the operation system you use and download the original software again ...even if it will ask for the serial it will have to accept the one from your camera ..but it will not ..
another thing that you may do if this will give you trouble to use the direct card to download the video s..Being a flash memory card ...all you need is a card reader that fits with the card ...and the computer will see the card ann all that it is on it directly ..from the card ...and you will be able to copy them just like from a memory stick ..

Canon FS200 ... | Answered on Jan 03, 2013

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