Candy Dryers - Recent Questions, Troubleshooting & Support

ELECTRICDryer no heat or little heat, or shuts down to fast:

Checkyour venting and lint basket. Check blower for lint build up and blower wheel obstruction., test by trying to turn the wheel manually by hand (should be easy) May have to remove cabinet or front/back plate to get to it)

Next check the heating element itself with a meter for continuityit should showOHMS CLOSED CIRCUIT. If not its defectiveor has a short if its grounding out? Which in turns causes blown fuses or thermostats or

The heating elements are located inside the heater ducts. If you think a heating element is faulty, test it with avolt-ohm-multimeter(VOM)set to the RX1 scaleat 20K ohms. Disconnect the leads from the power terminals and clip one probe of the VOM to each terminal. The meter should read about 12. (1200)ohms.If the reading is higherohms, the heater is faulty and should be replaced. Replace a faulty heater with a new one of the same type and electrical rating. A heater connected to a 115-volt line usually has an 8.4-ohm resistance; a heater connected to a 220-volt line usually has 11 ohms resistance.

Check dryer Terminal block prongs both outside prongs should give combined 220, and 110 each if u check 1 outside & 1 center (ground) prong. Also check house electrical outlet for full voltage. 220 because if u only get half or 110 volts you will be able to run the machine which uses only 110 to run motor but not the heater which uses a full 220,OR?you may have a broken centrifugal switch in the motor because this switch activates the motor and the heater as well. supposedto be if the motor does not run, the heater should not heat in order not to createafire but ifthe motor is not running,andthe heater is still heating, then there could be a problem with the motor centrifugal switch that is connected to this interlock switch that should trigger the heater.

Check the thermal cut off, the cycling and the hi limit thermostats.
For continuity or OHMS. If no ohms or resistance they need replacement.

In somedryer'sthecontrol panel relies on athermistorrather than aCYCLING thermostatto regulate the drum's air temperature by monitoring the component's resistance changes; resistance goes down as temperature increases and up when temperature decreases. Once the drum's air temperature reaches a certain level required to dry clothes, the control panel shuts off the heater. The panel will turn the heater on again and begin another heating cycle when thethermistorindicates that more heat is needed to keep the air temperature constant inside the drumthis is why in some cases the dryer will operate at lower cycles like gentle or low heat but not at higher settings?)

Lastly check your moister sensor.( located inside the dryer door usually) Especially if machine seems to shutdown early and clothesare still wet.
Test with a meterat room temperatureand it should show continuity.
A failed moisture sensor will affect the dryer run timein the automatic moisture sensing cyclebut it will not affect the heatingof the dryer or the timed cycle.Which are reflected by the thermostats.

Read more :


vent tube bad -undefined-undefined-0_4.jpg

heating-element-bad coil-with-housing-240v-undefined-undefined-2_0.jpg

test dryer element-undefined-undefined-5.jpg

venting in cabinet clogged-undefined-undefined-9_1.jpg

drum glides dryer door-undefined-undefined-14.jpg

Candy Dryers | Answered on Mar 28, 2020

i don't know and don't know your dryer. some dryers have a safety pointer on the door so it will not run. it could be the switch the pointer pushes on. if pin is not quite touching safety switch, dryer will not turn on. be careful and don't by pass this switch. if you think this could be the problem - first try pushing on door to see if dryer runs. if not, you could use a thin stick to push in hole with door open. if it turns it has become loose and needs to be reinstalled. if it does not turn the switch should be checked with an electric test meter for continuity.

Candy Dryers | Answered on Oct 31, 2019

i don't know. please check the home's fuses or reset the electrical panel's circuit breakers.

Candy Dryers | Answered on Oct 02, 2019

Hi i have my dryer for under 12 mouths it all works comes on for a bit then starts to bleeping and it says e15 and then cuts out does the dryer have a rest button on it thanks

Candy Dryers | Answered on May 22, 2019

This is normal. The belt has a hinged system that makes a differential skip every 2 seconds or so.

Candy Dryers | Answered on Mar 22, 2019


Candy Dryers | Answered on Feb 10, 2019


8. Keylock This function allows to block unwanted changes of the set options on the bezel , during drying phase. Activation/Inactivation: Push 4 and 5 buttons simultaneously for two seconds . The sign "LOC" appears on the display. Unlocking the option, on the display appears the sign "Unl", only once. In case of opening of 'porthole' with activated key lock, the cycle stops but the lock is kept: to restart the cycle, you must remove the lock and restore Start. When the dryer is off, the option is automatically inactivated. Key lock can be modified at any time of the cycle.

Candy Dryers | Answered on Jan 25, 2019

So I want to understand you, you used the drier then turned it off, then you tried using it again but it wouldn't come on. if this is correct then, now you've changed the fuse still nothing. you should make sure there is electric power on the socket, also check the plug-in to see if any wire is loose. get back to me

Candy Dryers | Answered on Jan 22, 2019

I don't know what a "candy grand o comfort dryer" is. If it is electric powered, what you are describing sounds possibly like what is called "single phasing". This is where a motor that is supposed to run on 220 - 240 volts is only connected to half of the circuit, or 110 - 120 volts. If this is the case, then it's probably either a blown fuse or a bad connection in the wiring or in a switch. To avoid damage to the unit, I highly recommend that you don't try to run anymore till the problem is corrected, and that you get a licensed electrician to troubleshoot and correct the problem.

Candy Dryers | Answered on Dec 22, 2018

What To Do If Your Tumble Dryer Is Not Heating Up - YouTube

? 2:33
Nov 17, 2011 - Uploaded by BuySpares
For all your tumble dryer spare parts and accessories, visit: If your tumble dryer isn't ...

How to repair tumble dryer when is not heating or drying ...

? 8:52
Dec 6, 2009 - Uploaded by This usually means ... Up next. Whirlpool ...

Tumble dryer not heating - White Goods Help

Candy Dryers | Answered on Dec 01, 2018

Not finding what you are looking for?
Candy Logo

275 questions posted

Ask a Question

Usually answered in minutes!

Popular Products

Top Candy Dryers Experts


Level 3 Expert

85239 Answers


Level 3 Expert

8549 Answers

Jorgie Navito
Jorgie Navito

Level 3 Expert

357 Answers

Are you a Candy Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides