Bushnell Optics - Recent Questions, Troubleshooting & Support

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Bushnell Optics | Answered on Jul 30, 2020

Contact them direct. It says registration has to be done within 45 days.

Neo+ Plus Golf ... - Bushnell Golf

www.bushnellgolf.com > non_product > support > NeoPlus-Manual

PDF Within 45 days of purchase, go to iGolf.com to register your neo+, which will update the preloaded GPS ... Please check www.bushnellgolf.com for the latest product updates and information. ... Now, you're ready to power up and begin to use.

Bushnell Optics | Answered on Jun 20, 2020

Send it back, it is faulty.

2.0 out of 5 stars Very comfortable to wear and easy to use.
Reviewed in the United States on March 28, 2019 Color: Silver. Verified Purchase
It was very comfortable and was easy to use. I used it two different days in a golf outing. Everyone else's GPS agreed on the yardage, but this one was consistently off.

Bushnell Optics | Answered on Jun 11, 2020

Contact Bushnell to request assistance. Unknown if battery replacement after drying it out will be of use.

List of locations and contact information:


Bushnell Optics | Answered on Jun 07, 2020

Are they supposed to be waterproof? If so, return them.

Bushnell Optics | Answered on May 21, 2020

Can you check that the new battery is an alkaline battery? If it is, and you are still getting the E31 error code, you will need to return your rangefinder to Bushnell to have it reprogrammed.

E31 is a programming error code. Most of the time this comes from using non-alkaline batteries or from letting a battery die in the unit. Non-alkaline batteries just don't generate enough current for the laser to operate properly.

Bushnell Optics | Answered on Apr 16, 2020


Bushnell Optics | Answered on Apr 11, 2020

They do stay on for a while after switch, that is OK. Dim and out of focus may indicate that the output voltage is low. If replacing the battery does not fix it, then the problem may be in the power supply circuit.

Bushnell 26-0400... | Answered on Mar 18, 2020

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Bushnell Optics | Answered on Dec 17, 2019

I have a Bushnell Tour V2 that has worked very well for over 8 years and it just started doing the same thing with the frozen screen and 1888 yards. Since I just replaced the battery that I bought at a Pro Shop about 6 months ago I thought the battery was fine. I looked at the battery and did not recognize the brand so I went out and bought a new Copper Top Duracell and BANG it is working again just like new.

Bushnell Tour V2... | Answered on Dec 02, 2019

Just had this happen to me. I tried re-syncing, powering off and on, but no change. I finally opened the case up, popped out the circuit board and disconnected the battery . I let it stay off power for about 30 seconds. It only took about 1 minute to find the satellites! Let's see how long it lasts....
Used it yesterday. Found satellites in 15 seconds worked correctly for entire game. Rechecked today and still good.

Bushnell Optics | Answered on Nov 08, 2019

UNIT OF MEASURE OPTIONS The YARDAGE PRO TOUR can be used to measure distances in yards or meters. The unit of measure indicators are located in the upper right portion of the LCD. To select between yards and meters, look through the monocular, depress the "mode" button (left side of the unit underneath the BUSHNELL YARDAGE PRO logo) and hold it down for approximately 2 seconds. If you are changing from yards to meters, a change in unit of measure will be indicated by the illumination of the letter M for METER indicator while the YD for YARD indicator is turned off. If you are changing from meters to yards, the opposite will occur. Note: The YARDAGE PRO TOUR will return to the last setting used, each time the unit is turned on.

Bushnell Optics | Answered on Oct 22, 2019

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