Patio Heaters - Recent Questions, Troubleshooting & Support

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Hello Armand, Thank you for the question. Here are some steps left by a previous customer. Hope this helps! 1. Removed the heater box from the wood frame. 2. Unplugged the wires to the switch. 3. Removed and replaced switch. 4. wiring diagram is white/red/black positions 3/2/1 on the switch. 5. Installed heater box into wood frame and secured it.

Sunheat... | Answered on Aug 10, 2020

Either the temperature probe (at the pilot light) that signals the gas valve to open is defective or the gas valve is.

Protemp... | Answered on Jan 29, 2019

first check the outlet its plugged into to be sure there is actually power there, if not check your breaker box, it may have overloaded the circuit and popped the breaker. if all good there, check the unit for a fuse, which may be blown.

IHeater 1500... | Answered on Jan 06, 2019


The lighting PROCESS involves HOLDING that
"PRESS MODE" for QUITE a (long) WHILE...
To clear the AIR out of your fuel line...

I have seen ... Up to 5 minutes
although I believe that is excessive)...

It is MOST LIKELY your troubles are procedural.
(READ the manuals)

Blue Rhino
is the place to START ... or SEARCH
locally on the internet...

Try (they have manuals here... also)
Blue Rhino Outdoor Gas Heaters

Hope this helps

Carnac the Magnificent

Patio Heaters | Answered on Jul 12, 2018

I found nothing... iHeater 1500 Advanced...
(MY fault: strongly suggest the TELEPHONE)


or follow contact instructions (below)

Please be sure to read and follow all of the service
procedures outlined in this owner's manual. If you have
any questions concerning your iHeater, contact the
iHeater Customer Service Department at 1-800-469-0456

iHeater, LLC.
5789 Park Plaza Court, Indianapolis, IN 46220

Carnac the Magnificent

IHeater 1500... | Answered on Nov 21, 2017

there has been some debate about it, in America they are seen as environmentally friendly, but in the UK they are seen as more carbon intensive

Patio Heaters | Answered on Oct 13, 2016

????????????????????????? Whatevers Broken / Damaged needs replacing

Patio Heaters | Answered on Aug 23, 2016

Does it matter if the thermostat is 120v or 250v?

Lifesmart Renew... | Answered on Apr 27, 2016

Our heater cuts off after 2 mins or less and it shoe 90 on the temps diplay. Had it for a couple of years. It's been vacuum and clean and still the same results. I don't have the schematic or the owners manual..

IHeater 1500... | Answered on Mar 13, 2016

I would read the customer reviews on this product , looks like nearly 70% of consumers are less than happy with this unit.

1500 watts is the units peak output, and drops to around 600 as it warms up. My hair blower puts out more power.

1500 watts is LESS than the output of a small element on your stove top. The real measure of heat is not watts, its BTUs and btus from gas are much cheaper than they are from electricity.

IHeater 1500... | Answered on Mar 13, 2016

It may be getting too hot and activating the safety shut off. This may need a new board. I have never worked on one of these but it has to be fixable. Depending on the cost of the unit as to whether or not it is worth it.

Duraflame... | Answered on Mar 04, 2016

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