Office Equipment & Supplies - Page 5 - Recent Questions, Troubleshooting & Support
OCE PLOTWAVE 360 ERROR 22551
There is an error with the Power M Controller. It is not customer replaceable and you need specific parts and software only available from Canon/Oce. Call an authorized Canon/Oce technician for parts and service.
Oce Plotwave 360. What causes errors 15528 and 55228?
There is something wrong with the paper switch, the unit with several crescent shaped guides in the back. Ensure it is properly installed in the unit and all of the paper guides are in place. Occasionally these fail, and the entire paper switch needs to be replaced. Call an authorized Canon/Oce technician for parts and service.
Oce plotwave 300 error message 15528/printer..
Output switch timeout. In the back there is a unit with a whole bunch of crescent shaped arms that guide the paper out of the fuser to either the top delivery tray or to the rear. If the paper switch becomes unhinged from the unit, this error could occur. Probably after someone incorrectly removed a jammed piece of paper. Ensure the paper switch is fully hooked on printer. If if is, and the error persists, it could be a damaged motor or connector. Call an authorized Canon/Oce service technician for parts and service.
Error codes 22598 and 22550 on OCE 650 Printer. will not boot up passed the errors
Connection/Timeout lost with the Network Interface Proxy. Go in the back on the right hand side and take off the removable cover where the ethernet cable goes in. Check to see if all the connections are secured. If so, it may be a problem with the Network Interface Proxy card. Call an authorized Canon/Oce technician for parts and service.
Oce plowave 360 eroor cod 8510
Problem with an NTC in the fuser section. It's best to call an authorized Canon/Oce service technician to replace. There are ceramic fuses and are easily damaged if mishandled or improperly installed.
Oce plot wave 750 error code 05701 showing optimizing printing coming how can we fix the problem
Developer Pollution. Basically it means the toner concentration is too low. Check to see if there is toner in the hopper by looking down with a flashlight. If there is, try restarting the unit. If there isn't, put only one bottle of toner in and see if it starts conditioning again. Do this up to two more times. If it fails, or goes to a another error, there could be a problem with the toner hopper or the developer unit itself. Call an authorized Canon/Oce technician for parts and service.
What is oce plotwave 350 error code 22701
Initiate conditions failed. More than likely, something was either opened or closed out of sequence. Turn off unit, restart and open up the drawer, then close. Open up the fuser cover then close and open up the manual feed and close and the error should go away. If not, it may be either a switch or a fuser issue. Call an authorized Canon/Oce service representative for parts and service.
Oce 350 error code 8509
Fuser NTC 1 is broken. Call an authorized Canon/Oce service rep for parts and service. There are ceramic NTCs and break easily if improperly handled and installed.
Oce plotwave 350 error code 8507?
Fuser NTC 4. Generally not customer replaceable due to part unavailability. These are ceramic and easily break if not installed correctly and with care. I would recommend an authorized Canon/Oce service representative for parts and service.
Oce tds error code 12502
The knife reaches the right side too quick. If you can get at the knife, there are two sensors on each side that tell the system the knife has reached on side or the other. Sometimes a shard of paper blocks on of the sensors causing the system to think the knife has already reached that position, but hasn't. You cold try blowing the sensors clean with canned air and a thin tube. If that doesn't work, you will need to call an authorized Oce service technician for parts and service.
Oce plotwave 300 error code 12535
There is either a problem with the knife, knife motor, or one of the sensors on each side. Taking apart the drawer to access the knife is a bit tricky and you risk shearing off wires. It's best to call an authorized Canon/Oce service rep to come take a look at it. It may be just one of the sensors blocked by a strip of paper. But generally it is not that expensive to fix.
Oce error codes
One of the Imaging Devices is faulty. You will need to call an authorized Canon/Oce representative for parts and service.
Error code 10514 - 246
Gain error. This will probably need an authorized Oce technician to re-calibrate the gain level. You could try with the calibration chart, but that probably won't work if the gain level is too far out of range.
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