Locks & Locksmithing - Recent Questions, Troubleshooting & Support


I'm trying to clean up some very old assistance requests; so sorry about the almost 1-year passage of time since your request.

Use this link to navigate to other information about your lock:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HieMAAS.aspx

A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

If all else fails, contact their Customer Support from the link on the Kwikset page.

Good luck!

Kwikset... | Answered on Mar 07, 2020


https://www.youtube.com/watch?v=Q65rBwVvLDs

https://fccid.io/NUL450412ZWV/User-Manual/Users-Manual-3342158

Locks &... | Answered on Mar 06, 2020


I read this elsewhere. it's worth a try...
"I had the same problem, batteries dead and i could not find the keys. I read on the internet that if you get a hairdryer, and heat up the front of the safe where the keypad is and where the spare key goes in this will work, i thought anything is worth a try. So i held the hairdryer there for a bout 15 mins and what happens is the heat slowly boosts the battery life, enabling you to open the safe. You will notice that you start to get a beep noise from the key pad. even though i was getting a beep from the pad it didnt open straight away but after about 10 mins i retried the code and it worked. Make sure you replace the batteries immediately before closing the safe again "

Locks &... | Answered on Mar 02, 2020


ask the maker, only they have a cure. (their design !)
you posted with no maker of safe told nor model.
impossible question.
btw some have hidden key, but you lost that too..

Locks &... | Answered on Feb 27, 2020


Probably not! Sounds like something was damaged besides the plug. Clicking could be a tooth on the gear was damaged and now slips. The way I repair or determine what's wrong with locks is to take them off and start by manually operating the strike and then check / test the rest of the lock as I assemble it back to the door. If the gear is damaged, you should be able to see that once the lock is disassembled. Cross your fingers you find some debris in the lock and thats all....

Locks &... | Answered on Feb 07, 2020


To change the combination on a Set-Your-Own combination lock model 646D, 647D, or 646T, follow these steps:
  • With dials at 0-0-0, pull out shackle.
  • Turn shackle counterclockwise 90° (1/4 turn) and press it down.
  • Continue pressing shackle and turn another 90° (1/4 turn).
  • Set the dials to your own combination.
  • Turn shackle clockwise back to the original 90° position. Lift and return shackle to closed position.

Master Lock... | Answered on Jan 25, 2020


NOTE: The safe needs to be upright and right side up or the locking mechanism
won’t work.
ELECTRONIC SAFES
To open an electronic safe the first time, press the following numbers/letters on the
electronic keypad –159B. (These numbers are preset. You should change the code as soon
as possible after opening the safe to insure proper security). After you have entered the
factory set code, you will need to turn the knob on the faceplate to open the door. You will
have 5 seconds to turn the knob before the locking mechanism is reactivated.
ENTERING YOUR SECURITY CODE
To enter your own security code you will need to follow the steps listed below:
1. After opening the electronic safe (with the pre -set factory code of 159B) locate the
small red button on the inside of the door near the hinge.
2. Press the red button and then release it, you will hear a beep.
DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW
SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits
long, and confirm your new code by pressing the letter “B” on the electronic touch pad.
Before you close the door, try the new security code to make sure the lock release the
knob so you can turn it and retract the live action locking bolts.

If you can not get this open more then likely you will have to cut it open.. One last thing to try is to email safewell [email protected]
\
Good luck

Locks &... | Answered on Jan 13, 2020


Perhaps you were given the wrong key when you purchased the lock, it happens sometimes.

If the lock is new take it back to where you got it from.
Have it replace with another one, check that the key works before you leave.

If not new a visit to a locksmith is the best bet.


Regards
Geoff

Schlage Locks &... | Answered on Jan 07, 2020

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