Blenders - Recent Questions, Troubleshooting & Support


Return it to Mr Puck for a full refund under warranty.

Or

you have overheated it!

Your blender is equipped with thermal protection to prevent damage to the motor if the blender senses overheating. This safety feature will stop the motor and you will notice that the LED light will flash at a faster rate as compared to standby mode. Should this occur, unplug the motor and allow the blender to cool down for 30 - 45 minutes.
https://img.hsni.com/images/content/pdf/268253_PRODUCTMANUAL.pdf

Wolfgang Puck... | Answered on Dec 03, 2019


I know it's a late reply but I have plenty here in New Zealand.

KitchenAid... | Answered on Nov 02, 2019


Did you ever find a solution for this? I'd love to know as well.

Jenn-Air JBL800... | Answered on Oct 30, 2019


Hiya,

Sorry you are experiencing an issue with your blender. Sadly you will have have to replace the whole blade assembly in this instance.

Please see our help video for your perusal.

https://www.youtube.com/watch?v=c-3qS7k3KeM

I hope we could help you resolve your issue :-)

KitchenAid... | Answered on Oct 23, 2019


Hiya,

Sorry you are experiencing problem with your appliance. We have created help pages and videos to help you resolve this issue, please see the relevant links below for you perusal:
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidBlenderHelp/KitchenAidSplitCouplerRemoval/tabid/180/Default.aspx

https://www.youtube.com/watch?v=Qy9gCwSgUVg

https://www.youtube.com/watch?v=nhnuaSCoVjQ

Hopefully you will find our information helpful. Should you require any help, please don't hesitate to contact us.

KitchenAid... | Answered on Oct 23, 2019


Put the blender cup in a sinkful of very hot water for 5 minutes.

Blenders | Answered on Oct 20, 2019


ASK THE MANUFACTURER WE HAVE NO IDEA HERE

Blenders | Answered on Oct 18, 2019


Replacement parts for Wolfgang Puck Immersion Blenders are available here:

http://www.wpcookware.com/categories.asp?cat=26

If you do not see the model number for your product or parts are not shown, suggest you contact their Customer service at 1-800-275-8273 to determine if the required replacement part is available for your model. Alternatively try making an inquiry via their webform:

http://www.wpcookware.com/contact.asp

Wolfgang Puck... | Answered on Oct 17, 2019


I'm not familiar with that model number but if it is rubber with fingers sticking up then a large flat screwdriver under it and lever it up, bending it a little from 2 different sides and you should then be able to unscrew it (left hand thread I think) with your fingers. Failing that put in extra effort and wreck it off, the threaded part is aluminum and not strong enough to cause any damage to the motor shaft.
If the coupling is internal splines in a hole ask me another question.

KitchenAid KSB5... | Answered on Oct 17, 2019


I'm not familiar with that model number but if it is rubber with fingers sticking up then a large flat screwdriver under it and lever it up, bending it a little from 2 different sides and you should then be able to unscrew it (left hand thread I think) with your fingers. Failing that put in extra effort and wreck it off, the threaded part is aluminum and not strong enough to cause any damage to the motor shaft.
If the coupling is internal splines in a hole ask me another question.

KitchenAid KSB5... | Answered on Oct 17, 2019


Contact your local Kitchen Aid service agent

KitchenAid... | Answered on Oct 17, 2019


Fixya does not sell VillaWare parts.

VillaWare... | Answered on Oct 15, 2019


It Could Be a Number of Things..
It's most likely that the electrical Wire Could Have a Shortage, If it cuts off again Try gently Wiggling the Electrical Wire in a Number of Directions If it cuts on and off while your fidgeting with it, you've found your Problem! A quick fix would be to Adjust the wire In the position it would cut on the strongest, wrap the cord with Tape to Keep the wire in that Position, this will Prevent it from shorting again.
Either that or you simply put too much product in the Blender with an inadequate amount of liquid.

Blenders | Answered on Oct 06, 2019

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