Brother Crafts & Hobbies - Answered Questions & Fixed Issues

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My 500e has stopped picking up the bobbin thread. I have cleaned and tried new neddle, ne bobbin, changing tension on top thread. need HELP.

check with a repair shop locally , we do not know the make of what you have
12/15/2021 5:28:46 PM • Brother... • Answered on Dec 15, 2021 • 56 views
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How do I load embroidery designs on my cruzer glide 128GB

You save to the glide just like a memory stick , 1 put the glide into a USB on your PC 2 right click on your design and click send to then scroll down to where it says cruzer glide and click on it. ( it may say USB , or removeable memory, you may need to ID what you PC calls it) your design should be on the cruzer glide! You can now put it in your sewing machine and follow the directions to sew
5/25/2017 8:46:22 AM • Brother PE770... • Answered on May 25, 2017 • 1,962 views
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Screen on my pe770 embroidery machine reads to raise pressure foot, it is raised' what can I do to fix it?

Hi, you may need to rotate the wheel a little by hand to raise the needle to the top of the stitch position, if this doesn't let the machine acknowledge the pressure foot being raised you may need to power cycle the machine so that it resets.
5/25/2017 8:35:40 AM • Brother PE770... • Answered on May 25, 2017 • 1,768 views
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Brother embroidery machine PE500

Try making it smaller, the only time my machine dose that it is one of 3 problems 1 I sent the wrong file type to that machine , 2 its to big , 3 it's a bad pattern. If changing the size doesn't fix it contact your digitizer and have them resend , the file may have a problem.
5/25/2017 8:18:15 AM • Brother Sewing... • Answered on May 25, 2017 • 2,879 views
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Making loud noise like machine gun

Install a brand-new needle? Frequently, a damaged or bent needle will make a terrible noise. ..
4/3/2016 5:10:53 PM • Brother PE770... • Answered on Apr 03, 2016 • 1,244 views
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How do I download embroidery designs from my pc to myusb stick

When you insert your USB stick into your computer it gets assigned a drive letter. Open that drive letter. Now locate the file you want to put on the USB stick . Now click on it to get the drop down menu and clock on copy. Now open the drive letter of your USB stick . Click on the window and choose paste. Your file will then transfer to the USB stick.
2/17/2016 5:15:48 PM • Brother PE770... • Answered on Feb 17, 2016 • 621 views
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How do I get the flash drive pattern to open in the machine

Are you the pattern on the USB is a brother pattern you may need to convert it, then it will show up on the flash drive.
2/5/2016 7:32:33 AM • Brother PE770... • Answered on Feb 05, 2016 • 431 views
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My top thread keeps fraying, and breaking after it sews one stitch and the bottom thread all ratted up

Install a brand new needle. Change the type of thread you are using (avoid old thread and bargain bin thread). Quite possibly the thread and needle are incompatible. Here are some guides that may be helpful: All About Needles How and Why to Bring up the Bobbin Thread BEFORE threading the upper thread, be sure to RAISE the presser foot. This releases the upper tension disks so the thread will seat properly. Confirm with your owner's manual that you are threading the upper thread in the proper sequence. Also, may need to adjust the upper tension. Usually, if globs of thread are accumulating under the fabric, the top tension is too loose and/or it is threaded incorrectly. Tighten the upper tension. Correct tension should have the upper thread and bobbin thread meeting in the middle of the fabric. If there are still issues, there could be a burr or knick in the bobbin area that is catching the upper thread. ...
10/17/2015 4:01:36 AM • Brother PE770... • Answered on Oct 17, 2015 • 1,852 views
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The machine is moving my design over approx. 1.5

by default the machine always start with the hoop centered so make sure you have the center of your design in the center of the hoop then when your machine starts it will move the spot where the digitizer started the design. If you do this and hoop size is correct it should stich out fine. you can use this link to download the manual. User Guide Manuals PR 650 650C United States Brother
8/2/2015 11:16:50 PM • Brother... • Answered on Aug 02, 2015 • 534 views
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I have a brother pr655 and the needle threader is not working properly. It keeps getting the thread tangled.

Use this link to download the manual go to troubleshooting section in the back for help .User Guide Manuals PR655 PR655C United States Brother
8/2/2015 11:08:44 PM • Brother... • Answered on Aug 02, 2015 • 1,210 views
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Why won't the Machine unlock to sew

Use this to download the Manual check the trouble shooting guide in the back User Guide Manuals PR 650 650C United States Brother
8/2/2015 10:55:56 PM • Brother... • Answered on Aug 02, 2015 • 529 views
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After thread is cut there is never enough thread left and i have to keep threading needle again. itit

First, check your thread to see if it is too old. Yank on a strand; if it breaks, throw it out. Have a pro check and clean your machine. This is good to do even if it doesn't seem to need it. The person who does this can answer questions about the problem you are having, also. Good luck!
8/2/2015 10:42:57 PM • Brother... • Answered on Aug 02, 2015 • 739 views
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Can you show a diagram for threading the PR 650 Brother embroidery machine

Have you tried looking on www.youtube.com ? There may be a video there, OR, try the Brother website.
8/2/2015 10:30:34 PM • Brother... • Answered on Aug 02, 2015 • 848 views
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Where do i buy the arm that the hoop goes on

try contact the brother website, and ask them about the part 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time
8/2/2015 9:57:25 PM • Brother PC8500D... • Answered on Aug 02, 2015 • 844 views
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PE 770 error message F04 Foot Control Break

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5/28/2015 2:40:15 PM • Brother PE770... • Answered on May 28, 2015 • 922 views
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Why will my PR650 not embroider any larger than 6.5 by 7.45?

It may be the number of stitches in the design. Each hoop size has a maximum number of stitches it can stitch, even though the size seems ok. OR, perhaps there is just one stitch that 'infiltrates' the border area that is necessary around each design in the hoop. Check with Brother.com
4/2/2015 7:35:29 PM • Brother... • Answered on Apr 02, 2015 • 355 views
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My brother pe 770 keeps stopping and check and rethread upper thread

check to make sure the top thread is coming off the thread spool ok, sometimes the thread can get caught on the notch that's on the thread spool. also make sure it's moving smoothly thru the top tension area, sometimes it good to use some unwaxed dental floss and use it between the tension disc, always remember where the tension dial was set.
12/9/2014 9:13:24 PM • Brother PE770... • Answered on Dec 09, 2014 • 640 views
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I am having problems with the thread looping and nesting. I have tried cleaning the bobbin casing, removing pieces of broken thread, adjusting upper and bobbin tension, replacing needle and thread. Pl

Try these suggestions 1. Change the needle--use a needle that's for the fabric being sewed 2. Rethread the machine--top --make sure to use every thread guide 3. try a different bobbin--make sure bobbin is inserted correctly into the bobbin case, & make sure the bobbin is turned the correct way in the bobbin case 4. make sure the thread has not come off the thread take up lever 5. Clean under the needle plate & in the bobbin area for lint or threads The needle thread breaks 1. the needle thread is not threaded properly 2. The needle thread tension is to tight 3. The needle is bent or blunt 4. The needle is incorrectly inserted 5. The needle thread & the bobbin thread are not set under the presser foot when starting to sew 6. the threads were not drawn to the rear after sewing 7. The thread is either to heavy or to fine for the needle
12/9/2014 9:00:36 PM • Brother PE770... • Answered on Dec 09, 2014 • 242 views
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Can not figure out how to get the bobbin case in correctly

have you tried youtube to see if there is a video that might help you
12/11/2014 5:55:15 PM • Brother PE770... • Answered on Dec 11, 2014 • 105 views
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What are the factory settings for PQ1500S tension?

buy a manual
10/17/2014 5:36:39 AM • Brother PQ1500S... • Answered on Oct 17, 2014 • 246 views
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