Broderbund Computers & Internet - Popular Questions, Answers, Tips & Manuals

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Says Printmaster is running in another program and to close but don't know how?

Question edited for clarity. Question moved to Broderbund Graphics Press CTRL+ALT+DELETE Choose Task Manager That will show all instances of the program being open. You can End Task on ones that look like they shouldn't be open. Put the EXACT message in here https://www.google.com/search?q=Printmaster+18.1+is+running+in+another+program+and+to+close ..
1/26/2023 5:55:28 PM • Broderbund... • 42 views • 0 helpful votes
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Is Broderbund 3D Home Architect compatable with Punch

You might have to export your settings/files then re-import them back into your new program.
2/23/2018 11:06:02 PM • Broderbund 3D... • 407 views • 0 helpful votes
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I get this error message when trying to install or open my printmaster 15 cd "cannot determine configuration "

Here are some ideas I found with a Google search: http://forums.encoreusa.com/tm.asp?m=36129 You must have the CD to reinstall the program.
2/4/2018 7:33:03 PM • Broderbund... • 648 views • 0 helpful votes
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Can't create address book in Print Shop 22

I have Print Shop 15. I don't think you can import from another address book. You need to click Tools, Edit Address book, New, name the address book, and you can start adding from there. To add new addresses, click the yellow plus icon below the word Sort.
2/10/2018 6:03:03 AM • Broderbund The... • 337 views • 0 helpful votes
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PrintMaster Platinum 18

Are you using Windows 10? If so, this may be your problem: http://support.encore.com/technicalsupport/kb.aspx?kb_id=2038&product_id=2644 If your OS isn't Windows 10 and this isn't the problem, please post again with your OS.
2/18/2018 12:36:03 AM • Broderbund... • 165 views • 0 helpful votes
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How to back up forget me not. I tried to move it from one computer to another saving it on a flash drive didn't work.

I would buy another hard drive and mirror the hard drives. Then transfer the new hard drive to your computer. Mirroring will copy everything to the new drive
2/24/2018 12:27:02 AM • Broderbund... • 59 views • 0 helpful votes
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I get this error message in Create-a-card program

Just a thought: I would remove Quicktime and try the program again. If not prompted to install Quicktime, uninstall the program, install again with the Quicktime version they provide. That will possibly associate the program or its extensions with Quicktime. You can probably update Quicktime after that. Save any work to another folder before uninstall so you don't have to so it over, replace it after the reinstall.
1/25/2018 2:27:02 AM • Broderbund... • 108 views • 0 helpful votes
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Clickart 400,000 compliancy

Right-click on the program shortcut => Run as Administrator => Input your Admin credentials if you have set any! Done!
2/4/2018 6:45:03 PM • Broderbund... • 74 views • 0 helpful votes
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Vista wont run Mavis Beacon 8. Start it and short...

well you know what Mavis is like ( a temperamental ole bird at the best of times, but don't say l said that ok ) Anyway it's not compatible with vista windows 7, you'll have to git with the times and git windows 10 if ya wanna run it as there are no patches. Sorry fer the bad news..
12/4/2017 6:39:02 AM • Broderbund Mavis... • 344 views • 0 helpful votes
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I have Printmaster Platinum 15

download pdf995 onto windows 7 http://www.pdf995.com/ it will install there are two files you have to install once installed it will look like a printer to your program and then print to the pdf995 printer and it will convert whatever you print into a pdf file.
11/27/2017 8:21:03 PM • Broderbund... • 368 views • 0 helpful votes
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My Family Tree is stored

Hey Mollykay12 this should be helpful to you i guess https://www.familytreemakerhelps.com/
12/3/2017 7:00:08 AM • Broderbund... • 156 views • 1 helpful votes
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Every time I boot my computer an error message box

Go to your startup folder and remove the file. Many programs install something in the startup so they will be ready to use, but in reality it takes about as long anyhow.
12/22/2017 5:09:03 PM • Broderbund... • 84 views • 0 helpful votes
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A Standard Ancestor Tree on FTM Version 10 will not save as a PDF File and everytime I try it closes FTM without shutting down properly. I have windows 7 installed on my HP Destop.

I have not used Windows 7 for some time, but I think PDF is one of your printer choices. You should be able to choose print from within FTM, and use the drop down printer menu to choose PDF as the printer. FTM also has a help section on their website.
12/2/2017 9:57:03 AM • Broderbund... • 135 views • 0 helpful votes
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I have a new mac

I can only assume that either 1) your old mac was built before 2006 when apple stopped shipping powerpc based processors or b) your old mac was running on Snow Leopard or an earlier release of OS X that had the capability of running Power PC programs in an interpreter. From OS X Lion upwards Power PC is no longer supported. Your version looks to be so down level that it is unlikely there will not be an upgrade path. I think you will have to buy a replacement such as iStudio or http://www.broderbund.com/p-846-the-print-shop-mac.aspx.
12/29/2017 10:36:03 AM • Broderbund Print... • 61 views • 0 helpful votes
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When I try to add

OK... PRINT MASTER has been around for a LONG time. You did NOT specify your System mfg or model? You did not specify what VERSION of Windows you are using? I would GUESS that you have 32 Bit software AND you are trying to use it on a 64 Bit modern system? There are ways to COMPENSATE with some programs for 'compatibility'... YOU guess! You make me think too hard.
12/14/2017 4:27:03 PM • Broderbund... • 64 views • 0 helpful votes
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Can't retrieve prev. projects from

I don't have this exact program, but having used similar ones, here is my two cents worth: In the app's header menu, look at each of the drop-down menus to find an option named Settings or similar. In settings, there should be a user setting for default path for Saved files. Quite often, the program's default is one of these 'examples': C:\Program Files (x86)\CreateaCard\Saves\ C:\%homepath%\Documents\Createacard\ C:\%homepath%\appdata\ If you find this, you can simply edit the path to your preference then exit and reboot PC. BAGCACP8 should then remember your settings. Hope this helps you. Clive.
11/23/2017 4:24:04 PM • Broderbund... • 103 views • 0 helpful votes
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I've installed Printshop 21 on my new computer. I

Go to Control Panel,, Click Install New Hardware,, it will search for anything NEW, then ask you if you want it to automatically install the Drivers ! Click YES !
11/14/2017 6:00:07 AM • Broderbund Print... • 103 views • 0 helpful votes
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Business card template with ten images have turned

At home, we mostly use Printmaster for making greeting cards, but I'm guessing the procedure is similar. When you complete one design, select Finish Project, or similar. Then there's a menu option to Save the project. Give it a name, then Save. Next, begin a new project, this time choosing the next image. This will prove to be a tedious effort, but you need to Finish and Save each one as a separate project. Of course, once it's done you can simply choose any one of them from your Open Saved Project list and quickly make any needed changes, then print.
11/27/2017 4:45:03 PM • Broderbund... • 53 views • 0 helpful votes
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