Breville Kitchen Appliances - Others - Recent Questions, Troubleshooting & Support

Our kettle start making the same noises and now no lights come on. i can spin it around the base and sometime it connects and work. i think it's an electrical issue of the base. i wonder if anybody knows if it's possible buy just that part, i would hate to buy new kettle just because of bad connection.

Breville SK500XL... • Answered on Jun 01, 2021

ask Breville directly we do not have that

Breville Kitchen... • Answered on May 08, 2021

We heard directly from Breville that these toasters are DESIGNED to do this! Ours toasted very unevenly for a month and then stopped toasting on one side all together.... Breville says too bad; it's designed to work like a "restaurant" toaster -- which is apparently one side only. We told them that it used to work somewhat, but now one side doesn't work at all. They said that we are mistaken -- that it never toasted both sides. Can you imagine? Unbelievable.

Breville Kitchen... • Answered on May 04, 2021

I am wondering how you know the heating element is ok when in order to gain access to the terminals in order to check it for continuity, you would have naturally checked the circuit to the element as you dismantled the kettle... It probably isn't the switch but of course it might be... The new fangled disc elements aren't as long lasting as the traditional type and there is probably a thermal fuse buried somewhere inside close to the element. If it is a cordless kettle, perhaps power isn't being delivered to the kettle from the base.

Breville Kitchen... • Answered on Jan 20, 2021

If the 'neon' light is on, the power is getting to the kettle, so if its not heating up then the element must have broken.

This kettle has a little white trip switch inside the 'socket' of the kettle (not the base unit). If its not heating, light is not on and the plug fuse is OK, then poke the white trip until it clicks.

Breville Kitchen... • Answered on Dec 16, 2020 or manufacturer.

Breville Kitchen... • Answered on Nov 16, 2020

Is your requirement still current? I have the FP-2A with all patrs, I could possibly send pics if that is helpful.

Breville Kitchen... • Answered on Nov 02, 2020

The above is almost right, bu the clear plastic ring goes between the tan piece and the glass. That is step 6 comes just ahead of step 4 but on the same side of the glass. The clear plastic ring holds the tan piece firmly against the glass to keep it from rotating. The inside of the ring goes around the tan piece's three prongs. Note that the inside of the clear ring is not perfectly round the slight indents line up with the prongs.

Breville Kitchen... • Answered on Sep 19, 2020

Make sure that the lid is securely on. Otherwise its the replacement of the auto bi metalic strip which turns the kettle off

Breville... • Answered on Aug 13, 2020

I had the same problem. I opened up the toaster and found that the electromagnet that holds the plastic clip to keep the toaster down had a tiny crumb between the magnet and the metal plate. I cleaned the magnet and it is working fine again. We spent 6 months burning toast by holding it down with a chopstick wedged between the lever and finally took a shot before I went to buy a new one. Took me all of 15 minutes.

Breville CT20... • Answered on Jun 04, 2020

anon.nick-20625 was right.

Opened the bottom of the kettle, not the charging base, using the three odd screws.

Found the white trip switch, which was a white line in the socket which connects the kettle to the charging base. Pressed it with a screwdriver and it came out more. Tested the kettle, works!


Breville "Ikon"... • Answered on Mar 29, 2020

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