Blue Audio Players & Recorders - Recent Questions, Troubleshooting & Support

  • Check that the transmitter AC power adapter is fully inserted into the wall outlet and the power cord from the AC adapter is firmly connected to the transmitter power input jack.
  • If you're using the speaker power adapter, confirm that it's fully inserted into a wall outlet and the adapter power cord is firmly connected to the power input jack on the speaker.
  • If you're using batteries for the speaker, check that they are fresh and inserted with correct polarity (+, -).
  • confirm that the speaker is in 900MHz wireless mode-the indicator light on the front of the speaker should be either fl ashing or solid green. If the indicator light is blue, press the ON-OFF / RF-BT button on the back of the speaker to switch to 900MHz mode.
  • confirm that the speaker is turned on and tuned to the transmitter-the indicator light on the front of the speaker should be solid green (not blinking).
  • Check that the audio source component (stereo, MP3 player, etc.) is turned on and transmitting sound as it normally should.
  • Make sure the volume on your audio source is turned up.
  • Check that the speaker volume is turned up.
  • Make sure you have disconnected the 3.5 mm audio in cable from the AUDIO IN jack.

Blue Audio... | Answered on Aug 26, 2018

Blue Audio... | Answered on Jan 26, 2018

Buy a USB mixer that would plug into the Mac, then plug the Snowball into the mixer. Make sure before you buy the mixer that it will have USB inputs for the Snowball, as most use professional XLR's. The output of a USB based mic like a Snowball is very minute to start with, as USB just does not put out the voltage.

Blue Microphones... | Answered on Nov 17, 2017

Could be caused by a faulty cable, or incorrectly fitted audio cable.
Another possible explanation is a faulty capacitor in the power supply of the unit.

Blue iHome Desk... | Answered on Sep 27, 2017

How to use USB device like a USB microphone, or USB guitar Cable in CubaseThis was a frustrating problem for me and I found most forums did not really helpAfter hours of annoyance I finally figured it out and it's a very easy and quick fix.1.Download free ASIO4ALL 2.8 here and then restart cubase2.Click Devices and Open Device Setup3Click Vst Audiobay and Change the Master ASIO Driver to ASIO4ALL v24.Underneath Vst AudioBay Click ASIO4ALL and Click Control Panelhighlight All devices you wish to use and Enable them.5.Still in Device Setup hit VST Inputs and check to make sure all Devices are there6.Exit Device Setup and under the Devices open VST connectionsClick add bus, and Add Busses. Your Sound Device should be the first Bus that pulls upand the other busses will automatically be whatever the USB Devices you enabled were.7.Last thing and very important, when you open up a new Audio track Right click where it shows Stereo in. Your usb devices will start at stereo in 2 and depending on how many you enabled go up in numbers from there.In my particular case I have a Blue Snowball usb mic as my first Device (stereo 2)and a Usb Guitar Cable interface as my second device (stereo 3)*If you would like to hear and test your sound prior to playback simply click the monitor button and unclick it at playback.That simple, there you go.This will work, takes and takes less than a minute.

Blue Microphones... | Answered on Sep 12, 2017

You are on the wrong website for this type of inquiry. This is a community based self-help website for the repair and use of manufactured products made for consumer use

Blue Audio... | Answered on Jul 06, 2017

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