Blu Cell Phones - Recent Questions, Troubleshooting & Support

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How to turn on Talk Back feature to access Braille keyboard on Blu Tracphone if phone is locked and standard keyboard is disabled.

try swipe down from top and pushing setting button then accessibility menu. is it set up to unlock by voice or if on you, if not try to access google play from a different device to check settings or reset
1/15/2022 1:33:14 AM • Blu Cell Phones • Answered on Jan 15, 2022
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My blu phone has started repeating outloud everything/Everytime I touch my screen. How do I get it to stop

Go into Setting - Accessibility and uncheck 'Visually Impaired' or 'Text to Speech'. Actually, Blue call it 'Talkback'. See the video. https://www.google.com/search?q=blu+phone+has+started+repeating+out+loud+everything ..
1/4/2022 4:03:07 AM • Blu Cell Phones • Answered on Jan 04, 2022
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M6. Why does it have a black screen while charging?

The blank screen while charging is characteristic of cell phones in general.
9/6/2021 2:18:23 PM • Blu Cell Phones • Answered on Sep 06, 2021
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How do i block a number? BLU advance 5.0

1. Touch the icon that says "Phone" on your main screen. 2. Click on the entry for the number you want to block under "logs." 3. Press the menu button on your BLU advance 5.0. 4. Select add to "reject list."
6/29/2021 1:42:57 PM • Blu Cell Phones • Answered on Jun 29, 2021
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How can I retrieve deleted text messages

heHello, Two ways you can get back yourdeleted messages from the phone.
    1)From the service provider. WHAT YOU NEDD TO DO TO GET BACK THE MESSAGE FROM THEM IS TO CALL ON THEM FROM THE CUSMER CARE CENTER. 2)From the other side that the message was send from. Thanks.
6/29/2021 1:30:35 PM • Blu Cell Phones • Answered on Jun 29, 2021
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My blu c5 plus will not come on. tried everything to restart but still nothing

I think the battery is dead or software problem.To check try to keep charger connected and try to reboot if not then contact the local mobile repairing vendor...
5/24/2020 8:58:48 AM • Blu Cell Phones • Answered on May 24, 2020
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BLU PHONE VIVO XL2 i have a new battery that has to be soldered in will i lose any info when i disconnect the old one ??I will remove the sims and card .

I don't think so, you only lose the info on your cell if you make a factory reset. If you can make a back up with an app.
4/16/2020 1:57:21 PM • Blu Cell Phones • Answered on Apr 16, 2020
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My phone says "don't shelter the red zone or press the volume+ and back". What is that all about? I cannot use my phone

For me it helped to uncheck the option "Prevent pocket dials" under Display settings.
2/19/2020 7:08:53 AM • Blu Studio X... • Answered on Feb 19, 2020
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Why when I hit contacts google pops up first

Googled Blu phone. Blu phone is an android device. Android is another name for google. Specifically android is googles operating system. If you were looking for another contact list you will have to download an app and set that up. But on this part you are on your own for now. I an an Android user and like it that way. Hope this helps.
1/6/2020 4:40:19 AM • Blu Cell Phones • Answered on Jan 06, 2020
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How do I make my BLU vivo picture gallery visible on a windows computer so I can transfer pictures from phone to PC?

With a USB cable connected from phone to PC, Windows explorer should detect it as a 'Mass Storage Device'. This should also show up in 'My Computer' as a virtual drive. If not, you may need to first install BLU driver for your phone. Once set up correctly, you can configure the device's 'Auto-Load' function to automatically download media from the phone when USB is plugged in. Otherwise you can navigate via the 'My Computer' screen to explore files on the virtual drive.
12/26/2019 1:10:28 AM • Blu Cell Phones • Answered on Dec 26, 2019
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My blu studio 5.0 II stuck on boot up screen and get get it to boot up fall the way

1. Turn off your phone by removing the battery and put it back in. 2. Press the volume up key and the power button together (Volume up key first) until the phone comes on. your phone should enter into 'recovery mode' 3. Using the volume control keys, select 'wipe cache partition' or 'wipe cache'. 4. Press the power button to select it, and it will clean the cache. 5. Scroll to 'restart phone' or 'reboot phone', and it should reboot now....
12/11/2019 3:33:40 PM • Blu Studio 5.0 S... • Answered on Dec 11, 2019
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HOW DO YOU OPEN BLU Studio Mega (2018) S910Q I CAN'T PUT SIM OR BATTERY IN

Watchthe video:
12/3/2019 1:30:13 PM • Blu Cell Phones • Answered on Dec 03, 2019
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My Blu phone screen is cracked and the 9 that is part of my code to get into the phone doesn't work.Is there anyway for me to fix it ?

change the screen. ask the hacker to help you see if you can change your code to a new code.
9/30/2019 3:33:08 PM • Blu Cell Phones • Answered on Sep 30, 2019
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I have a blu studio 7.0II. When I did my updates I get a play services error. I have done the clearing of cache, data and restarted my phone. Still not getting play services and google play store

take it to a phone company where you bought the phone or you could tell them someone gave it to you. they can help you with it.
9/30/2019 3:28:38 PM • Blu Cell Phones • Answered on Sep 30, 2019
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I have a blu tank x old school how do I get out of airplane mode

Your phone may be set for wifi calls. If you've turned off your wifi then your phone goes into airplane mode. Have you tried disabling airplane mode through settings? You could also disable wifi calling in settings. Hope this helps
8/23/2019 7:35:00 PM • Blu Cell Phones • Answered on Aug 23, 2019
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My BLU cell phone is blinking and keys are not properly functioning

One or more of your keys may be slightly pushed in causing the phone to blink and the other keys not function properly. Turn off your phone, remove battery and clean your phone keys with a qtip or a soft wipe. Be sure to not soak where solution is dripping, that will cause further damage to your phone. you want to dampen the qtip or soft wipe and gently clean the keys. As you are cleaning the keys you may notice by touch (not visually) one or more keys may be pushed in. Genlty rub the part of the key pushed until it releases. Continue to clean all the keys and the outer part of the phone itself. Replace the battery, turn on phone. Hopefully this resolves the problem.
8/23/2019 7:19:50 PM • Blu Cell Phones • Answered on Aug 23, 2019
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