BenQ Audio Players & Recorders - Page 3 - Recent Questions, Troubleshooting & Support


Hey my mp3 is not working when i switch onn no

Hi there

You computer is probably frozen but this is how to solve the problem

Flip the MP3 player's "Hold" switch to "Off" if the switch is on. Depending on the MP3 player you own, this switch is likely located at the side or top of the player. Once the switch is off, try to turn the player on.

Let the battery of the MP3 player die. A frozen MP3 player is technically still running, and thus the battery for that player is being drained. Wait until the battery is fully dead before moving to Step 3.

Charge the MP3 player using either a computer (that's turned on) or an electronic MP3 charger. Charging the player's battery may "jolt" the player out of its frozen state. Connect the player to the computer or charger via the player's USB cable. Charge the player for 30 minutes before attempting to turn it on.

Sync the player with the appropriate software program (for example, Windows Media Player) for the MP3 player. Connect the player to the computer as described in the previous step. Open the software program and click the "Sync" tab at the top or side of the program. If necessary, click "Start Sync" underneath the tab. The name of the player appears under the "Sync" tab if the player has synced successfully. Try turning the player on once it has synced with the program.

Press the small "Reset" button on the MP3 player. This hard reset shuts the player down completely. Use a pin, tack or thin nail to press down the very small "Reset" button on the side or back of the MP3 player to reset the player. Then, try to turn the player on.
10/3/2010 9:01:38 AM • BenQ Joybee 125... • Answered on Oct 03, 2010


MUMBAI PL CONACT -M.R.Corporation Mumbao +91 22 23802513 ,[email protected]
9/20/2010 9:27:59 AM • BenQ Audio... • Answered on Sep 20, 2010

Restore fw !!

Yo should do the following:
1. Flip the on/off switcher to on
2. Hold the "forward" button
3. Plug in USB cable

Now your player is recognize by PC (though you should format the drive to be able o use it).

Thanks to !!!
7/27/2010 9:58:29 PM • BenQ Joybee 210... • Answered on Jul 27, 2010

When i turn on my BenQ joybee 110 it says 'flash error'

Punch yourself in the ****
5/3/2010 3:05:54 PM • BenQ Joybee 110... • Answered on May 03, 2010


Have you checked the file specifications' that the player can play? Some players can play jpgs of a specific resolution or color depth.

In case of a problem or clarification, don't hesitate to post.

Thanks and regards
Please kindly rate this solution
direct FiXya link:
3/11/2010 6:41:59 PM • BenQ Joybee 210... • Answered on Mar 11, 2010

How do I open the MP3 Update software and perform

You can check out this manual:
2/25/2010 5:22:34 PM • BenQ Joybee 150... • Answered on Feb 25, 2010

Do you have to delete the songs that are already

Deleting Files,Pictures,etc from MP3 Player

Hook up your mp3 player to your computer Go to your desktop and double left click on "My Computer" When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there. Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible. Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete" Now you mp3 player should be clear of the files/songs you do not want. Good Luck, I hope this helps
11/19/2009 4:53:14 AM • BenQ Joybee 150... • Answered on Nov 19, 2009

Hey my problem is where do the little CD fit into

the small cd fits in the same tray as a big cd lay it in the middle and you will see and indentation
you will have to get a video converter either pay for it or download it from a sharing program like
ares here is a link:

Good Luck
6/4/2009 5:01:41 PM • BenQ Joybee 120... • Answered on Jun 04, 2009

Technika MP-408 2GB Video MP3 player with FM tuner

I bought my MP 408 yesterday and had the same problem. I looked inside the packaging just before I threw it away and noticed a small cd. On the CD you will find the manual and a video to SMV converter. Create a file where you can copy the video to SMV converter software into and create a shortcut on your desk top.You are ready to go, connect your player and start the software. set the destination file to MYvideo on the player, add the file you want to convert using the add button and click on the convert button and that's it. you can resize the video screen size prior to converting if you need to via the on screen panel on the righthand side of the screen.
one thing not related to this problem in any way but you might like to try this and that is throw away your ear phones you got with the player and put some reasonable headphones on and you will be amazed how good this little box sounds especially if you tweak the built in graphic equalizer, have fun,

6/4/2009 4:46:24 PM • BenQ Joybee 120... • Answered on Jun 04, 2009

Joybee 210 mp3 player

1st - make sure the hold/lock is not engaged

2nd - you might need a patch to get that to work with XP:

will have all the software you need
5/11/2009 6:06:06 PM • BenQ Joybee 210... • Answered on May 11, 2009

My mp3 player won't power on nor charge. I've only had it a month.

get it replaced or go to a fixer
11/6/2008 9:32:40 AM • BenQ Joybee 125... • Answered on Nov 06, 2008

My mp3 player is frozen.

on the q music thing go to help and it gives a list it might work
10/22/2008 8:43:06 PM • BenQ Joybee 210... • Answered on Oct 22, 2008

Joybee 130 MP3 plaer

Plug your player into your computer via USB. If Windows recognizes it, a new drive should show up under "My Computer". It may be called "Removeable media". It may be some letter like "G" or "H". If you have an SD card bigger than 512 MB, then find the removeable drive that is bigger than 512 MB that shows up when you plug in your MP3 player and that drive is your SD card.
10/7/2008 5:09:40 PM • BenQ Joybee 130... • Answered on Oct 07, 2008

My mp3 player is frozen - BenQ Joybee 210

go buy a new player not from benq
8/13/2008 8:37:03 PM • BenQ Joybee 210... • Answered on Aug 13, 2008
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